图书情报工作 ›› 2016, Vol. 60 ›› Issue (1): 74-82.DOI: 10.13266/j.issn.0252-3116.2016.01.011

• 情报研究 • 上一篇    下一篇

FWG1法在社会化问答平台答案质量评测体系构建中的应用研究

李翔宇, 陈琨, 罗琳   

  1. 武汉大学信息管理学院 武汉 430072
  • 收稿日期:2015-11-16 修回日期:2015-12-01 出版日期:2016-01-05 发布日期:2016-01-05
  • 通讯作者: 罗琳(ORCID:0000-0002-4857-9133),副教授,通讯作者,E-mail:luo126@126.com
  • 作者简介:李翔宇(0000-0002-7941-8148),本科生;陈琨(0000-0001-9878-6782),本科生。
  • 基金资助:
    本文系教育部人文社会科学研究青年基金项目"数字图书馆中分众分类法的应用与优化研究"(10YJCZH104)研究成果之一。

An Empirical Study on Construction Answer Quality Evaluation System for Social Q & A Platform Based on FWG1 Method

Li Xiangyu, Chen Kun, Luo Lin   

  1. School of Information Management of Wuhan University Wuhan 430072
  • Received:2015-11-16 Revised:2015-12-01 Online:2016-01-05 Published:2016-01-05

摘要: [目的/意义]答案质量越发成为影响社会化问答(SQA)平台使用效果的重要因素。构建评测体系对SQA平台答案质量进行评价,可以优化用户体验和促进平台发展。[方法/过程]结合专家评分法及三角模糊加权平均G1法,构建包含12个指标的SQA平台答案质量评测指标体系。通过对4个领域共40个问题的评价,证实指标体系的科学性。[结果/结论]形成一套可用于整体评价、赋予指标权重的评测体系,了解了国内SQA平台的答案质量和存在的问题,为平台发展及后续研究提供参考。

关键词: 社会化问答, 质量评测, 三角模糊加权平均G1法

Abstract: [Purpose/significance] Answer quality has become an important factor which influences the usage of social Q&A platform more and more.The construction of index system to evaluate SQA platform's answer quality, is beneficial to enhancing users' experience and stimulating paltfom's development.[Method/process] Based on specialist-scored method and FWG1 method, the paper constructs an answer quality evaluation index system for SQA platform, which consists 12 indexes.Its scientificity is confirmed by its application on answers of 40 questions from 4 fields.[Result/conclusion] The paper develops an evaluation index system, which can be applied to evaluating the performance of SQA answer quality in general and giving the index weight.It also helps to understand the current level and problem of China's social Q&A, offers insights for platform development and relevant research in future.

Key words: social Q&A, quality evaluation, triangular fuzzy weighted average G1 method

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