图书情报工作 ›› 2016, Vol. 60 ›› Issue (14): 32-38.DOI: 10.13266/j.issn.0252-3116.2016.14.004

• 专题:创业过程中的知识资源开发行为研究 • 上一篇    下一篇

交互记忆系统视角下的知识管理模型研究

宋春华, 张少杰, 曲函阅   

  1. 吉林大学管理学院 长春 130022
  • 收稿日期:2016-04-22 修回日期:2016-07-05 出版日期:2016-07-20 发布日期:2016-07-20
  • 作者简介:宋春华(ORCID:0000-0002-6377-3313),博士研究生,E-mail:songch15@mails.jlu.edu.cn;张少杰(ORCID:0000-0002-4304-3567),教授,博士生导师;曲函阅(ORCID: 0000-0001-8406-9133),硕士研究生。
  • 基金资助:

    本文系教育部人文社会科学研究规划基金项目“新创企业资源拼凑与机会开发行为研究:前因、轨迹及结果”(项目编号:15YJA630046)和国家自然科学基金项目“我国竞争性行业大型企业公司跨界创业战略形成机理研究”(项目编号:71472071)研究成果之一。

Research on Integrated Model of Knowledge Management Systems Based on the Transactive Memory System Perspective

Song Chunhua, Zhang Shaojie, Qu Hanyue   

  1. School of Management, Jilin University, Changchun 130022
  • Received:2016-04-22 Revised:2016-07-05 Online:2016-07-20 Published:2016-07-20

摘要:

[目的/意义]为更好地克服知识管理过程中所遇到的障碍,提出应该将交互记忆系统纳入到知识管理流程中来,构建基于交互记忆系统视角的知识管理的整合模型。[方法/过程]基于知识管理理论、信息管理理论综合探究现代企业在运营过程中如何进行知识管理,进而不断地提升企业的价值与绩效。首先,在共享情境下构建围绕组织目标的知识管理一般模型;其次,在对交互记忆系统进行定义的基础上,构建起基于交互记忆系统视角的知识管理整合模型,旨在不断提升企业的知识管理能力;最后,对本研究的主要内容进行讨论和总结,并对未来研究提出合理化的意见和建议。[结果/结论]本文所构建的知识管理整合模型的基本分析主体是个体层面、团队层面以及组织层面。本研究在对信息输入的具体形式进行阐释的同时,对在交互记忆系统和知识管理流程作用下,原有的显性知识、隐性知识以及其他信息的作用结果进行描述。同时也探究了TMS分别对知识获取、知识转移与共享、知识整合与创造以及知识利用等4个知识管理流程的影响与作用。本研究基于交互记忆系统视角构建的知识管理模型对知识管理理论研究和实践发展都具有重要的影响。

关键词: 知识, 知识管理, 记忆交互系统, 知识管理模型

Abstract:

[Purpose/significance] Knowledge management is used to solve the problem of the new situation. However, organizational knowledge management information system currently faces many challenges. In order to overcome the obstacles in the process of knowledge management, we should bring transactive memory system into the knowledge management processes to constructe integrated model of knowledge management systems based on the transactive memory system perspective.[Method/process] Based on the theory of knowledge management, information management theories,this paper tries to explore the modern enterprise how to conduct knowledge management during operations, and then continues to enhance corporate value and performance. Firstly, this study defines the definition and classification of knowledge; secondly, in the context of the shared,based on the organization's objectives quest for knowledge management model,and than defines the definition of transactive memory system,this study based on the perspective of transactive memory system constructed the integrated model of knowledge management. It aims to continuously enhance corporate knowledge management capability; finally, the study discusses and summarizes the main contents, and makes rationalization comments and suggestions for future research.[Result/conclusion] The basic analysis thematic of this knowledge management integration model is the individual level, team level and organizational level. In this study, the specific form of the information to be interpreted the same time,and under role of interactive memory systems and the knowledge management processes, the results of the original explicit knowledge, tacit knowledge, and the other information have been described. We also respectively explore the impact and role of TMS on the knowledge acquisition, knowledge transfer and sharing, knowledge integration and creation, and knowledge utilization. Based on the transactive memory system perspective, this paper had constructed integrated model of knowledge management, which will have a double impact on the development of theory and practice.

Key words: knowledge, knowledge management, transactive memory system, knowledge management model

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