图书情报工作 ›› 2018, Vol. 62 ›› Issue (9): 36-46.DOI: 10.13266/j.issn.0252-3116.2018.09.005

• 理论研究 • 上一篇    下一篇

移动图书馆场景化信息需求特征及其规律研究

王福   

  1. 内蒙古工业大学图书馆 呼和浩特 010051;吉林大学管理学院 长春 130022
  • 收稿日期:2017-11-05 修回日期:2018-01-16 出版日期:2018-05-05 发布日期:2018-05-05
  • 作者简介:王福(ORCID:0000-0003-1105-3573),副研究馆员,博士研究生。
  • 基金资助:
    本文系内蒙古2017年社会科学规划项目"媒体融合视角下的移动图书馆用户信息行为特征及其规律研究"(项目编号:2017NDB073)和内蒙古自治区高等学校科学研究项目"高校图书馆数字资源不同聚合方法多维度融合的理论体系研究"(项目编号:NJTZ1604)研究成果之一。

Research on the Characteristics and Rules of the Information Demand of Mobile Library

Wang Fu   

  1. Inner Mogolia University of Technology Library, Hohhot 010051;School of Management Jilin University, Changchun 130022
  • Received:2017-11-05 Revised:2018-01-16 Online:2018-05-05 Published:2018-05-05

摘要: [目的/意义] 移动图书馆场景化信息接受情境影响着用户信息需求,而用户信息需求源于其自身综合素养与解决目标问题能力的势差。在微媒体、自媒体、全媒体的时代,深入研究移动图书馆场景化用户信息需求及其特征,挖掘用户信息需求规律是移动图书馆信息服务的核心和关键。[方法/过程] 将移动图书馆视为一个系统,从系统论的视角出发,研究用户的场景化信息需求内涵、要素和特征。在此基础上,以社会认知理论、用户满意度理论和自我调节理论为基础,对移动图书馆场景化信息需求规律进行总结,并运用日志挖掘的方法对用户场景化信息需求规律进行实证。[结果/结论] 在移动图书馆场景中,对单个用户而言,不同用户的信息需求或具有链式、支链、树状和网状等不同的优势,但对用户群体而言,其信息需求具有严格按照"链式-支链-树状-网状"的趋势递进。

关键词: 移动图书馆, 信息接受情境, 场景化信息需求, 信息需求规律

Abstract: [Purpose/significance] Scenario information acceptance context of mobile library affects users' information demands, and users' information demands come from the potential difference between their own comprehensive literacy and the ability to solve target problems. In the era of micro media, self media and all media, it is the key of mobile library information service to study demands and characteristics of the scenario information in mobile libraries and to excavate the rule of users' information demands. [Method/process] Firstly, we regarded mobile library as an integrated system, studied the connotations, elements and characteristics of users' scenario information demands from the perspective of system theory. Then, based on the social cognition theory, user satisfaction theory and self-regulation theory, we summarized scenario information demand rules of mobile library, and did empirical research on user scenario information demand rules though the method of log mining method. [Result/conclusion] The results show that different single users' information demands have different advantages, such as chain, branch, tree and mesh. However, for user groups, their information demands are in strict accordance with the trend of "Chain-Branch-Tree -Network".

Key words: mobile library, information acceptance context, scenario information demand, information demand rule

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