图书情报工作 ›› 2018, Vol. 62 ›› Issue (11): 43-52.DOI: 10.13266/j.issn.0252-3116.2018.11.005

• 理论研究 • 上一篇    下一篇

在线医疗社区知识贡献行为的关键影响因素识别与分析

孙悦1,2, 张向先1, 韩晓宏3   

  1. 1. 吉林大学管理学院 长春 130022;
    2. 长春工程学院计算机技术与工程学院 长春 130012;
    3. 吉林大学中日联谊医院 长春 130033
  • 收稿日期:2017-10-24 修回日期:2018-02-10 出版日期:2018-06-05 发布日期:2018-06-05
  • 通讯作者: 韩晓宏(ORCID:0000-0002-7933-9669),副研究员,硕士,通讯作者,E-mail:hxh1181@126.com
  • 作者简介:孙悦(ORCID:0000-0003-3043-1824),副教授,博士研究生;张向先(ORCID:0000-0003-3186-2677),教授,博士生导师。

An Analysis on the Critical Influencing Factors of the Knowledge-contributing Behavior of Online Health Communities

Sun Yue1,2, Zhang Xiangxian1, Han Xiaohong3   

  1. 1. School of Management, Jilin University, Changchun 130022;
    2. School of Computer Technology & Engineering, Changchun Institute of Technology, Changchun 130012;
    3. China-Japan Union Hospital of Jilin University, Changchun 130033
  • Received:2017-10-24 Revised:2018-02-10 Online:2018-06-05 Published:2018-06-05

摘要: [目的/意义]识别和分析影响在线医疗社区知识贡献行为的关键影响因素,为促进在线医疗社区的知识贡献行为和提升在线医疗社区活跃度提供理论基础。[方法/过程]从信息生态视角构建在线医疗社区知识贡献行为的影响因素体系,运用DEMATEL方法对影响在线医疗社区知识贡献行为的因素进行关联性分析。[结果/结论]通过对所有影响因素的中心度和原因度进行排序,识别影响在线医疗社区知识贡献行为的关键影响因素。其中原因度因素主要有患者的自我效能、国家对在线医疗的政策法律法规和社区平台的易用性,中心度因素主要有医生提升医疗效率需求、患者对社区的感知一致性,并据此提出相应的促进知识贡献行为的建议和对策。

关键词: 在线医疗社区, 知识贡献行为, 医生, 患者, 影响因素

Abstract: [Purpose/significance] This paper mainly identified and analyzed the critical influencing factors on the knowledge-contributing behavior of online health communities, in order to provide theoretical basis on promoting the activity of online health communities. [Method/process] The paper constructed the influencing factors system on the knowledge-contributing behavior of online health communities from the perspective of information ecology,and then carried on an incidence analysis of all the possible influencing factors by the DEMATEL method.[Result/conclusion] According to the ranking of cause degree and centre degree on all of influencing factors,the major factors were recognized. Important influencing factors of cause degree include patients'self-efficacy, policies and regulations on online health, the platform ease of use. Important influencing factors of centre degree are doctors' needs of improving medical efficiency, patients' perceived consistency of online health community. Finally some suggestions on promoting the knowledge-contributing behavior were put forward.

Key words: online health communities, knowledge-contributing behavior, doctors patients, influencing factors

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