图书情报工作 ›› 2020, Vol. 64 ›› Issue (5): 60-70.DOI: 10.13266/j.issn.0252-3116.2020.05.007

• 工作研究 • 上一篇    下一篇

中外公共图书馆特色服务类型识别与比较研究

钱明辉, 徐志轩, 陈相仪   

  1. 中国人民大学信息资源管理学院 北京 100872
  • 收稿日期:2019-07-09 修回日期:2019-09-29 出版日期:2020-03-05 发布日期:2020-03-05
  • 通讯作者: 徐志轩(ORCID:0000-0001-7335-9717),博士研究生,通讯作者,E-mail:xzx@ruc.edu.cn
  • 作者简介:钱明辉(ORCID:0000-0001-9019-5857),副教授,博士;陈相仪(ORCID:0000-0003-1341-1143),硕士研究生。
  • 基金资助:
    本文系中国人民大学科学研究基金(中央高校基本科研业务费专项资金资助)项目"社交网络品牌信息粘性影响因素与演化机制研究"(项目编号:13XNI015)研究成果之一。

A Study on Identification and Comparison of Special Service Types of Chinese and Foreign Public Libraries

Qian Minghui, Xu Zhixuan, Chen Xiangyi   

  1. School of Information Resource Management, Renmin University of China, Beijing 100872
  • Received:2019-07-09 Revised:2019-09-29 Online:2020-03-05 Published:2020-03-05

摘要: [目的/意义] 针对我国与西方发达国家在社会制度、社会文化、经济发展水平等方面存在的差异,对比国内外公共图书馆特色服务的不同特点,为我国公共图书馆特色服务的发展提供参考。[方法/过程] 在对国内外公共图书馆特色服务现状展开调查的基础上,通过聚类分析识别中外公共图书馆特色服务的主要类型并展开对比分析,揭示其中的共性和差异。[结果/结论] 对比中外公共图书馆特色服务的特点发现,我国公共图书馆特色服务内容的学术性有待提高,图书馆专业人才的培养还需要不断加强,应当进一步重视在服务过程中图书馆与用户之间的交互,以此来不断提升公共图书馆特色服务的吸引力和影响力。

关键词: 公共图书馆特色服务, 聚类分析, 中外对比

Abstract: [Purpose/significance] In view of the differences between China and western developed countries in social system, social culture, economic development level, etc., this paper compares the different characteristics of the special services of public libraries in China and abroad, and provides reference for the development of the special services of public libraries in China.[Method/process] Based on the investigation of the status of the special services of public libraries in China and abroad, this paper respectively identified the main types of special services of Chinese and foreign public libraries through cluster analysis and conducted comparative analysis to reveal the commonalities and differences.[Result/conclusion] Comparing the characteristics of the special services of Chinese and foreign public libraries, this paper finds that the academic content of the special service of Chinese public libraries need to be improved, and the training of library professionals needs to be strengthened, and further attention needs to be paid to the interaction between libraries and their users in service process, so as to improve the attraction and influence of the special services of the public library.

Key words: public library special services, cluster analysis, Chinese and foreign comparison

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