图书情报工作 ›› 2020, Vol. 64 ›› Issue (15): 49-55.DOI: 10.13266/j.issn.0252-3116.2020.15.007

• 专辑:图书情报应急服务与管理 • 上一篇    下一篇

图书馆应对突发公共卫生事件信息服务研究——以新型冠状病毒感染肺炎疫情信息服务为例

曹海霞   

  1. 中国医学科学院医学信息研究所/图书馆 北京 100005
  • 收稿日期:2020-02-15 修回日期:2020-04-22 出版日期:2020-08-05 发布日期:2020-08-05
  • 作者简介:曹海霞(ORCID:0000-0002-4616-8154),副研究馆员,博士研究生,E-mail:caohaixiazi@126.com。

Research on Library's Response to Public Health Emergency Information Services——Take the Information Service of Pneumonia of New Coronavirus Infection as an Example

Cao Haixia   

  1. Institute of Medical Information/Library, Chinese Academy of Medical Sciences, Beijing 100005
  • Received:2020-02-15 Revised:2020-04-22 Online:2020-08-05 Published:2020-08-05

摘要: [目的/意义] 概述图书馆应对突发公共卫生事件的理论依据,对当前国内外不同类型图书馆开展突发公共卫生事件进行回顾和调研,以期为今后国内更多图书馆开展应急信息服务提供借鉴经验。[方法/过程] 通过网络调研、文献调研以及对比分析的方法,系统地梳理和分析美国图书馆、英国图书馆、新加坡图书馆以及国内医学专业图书馆和省级公共图书馆,针对当前新型冠状病毒感染肺炎疫情和既往突发公共卫生事件的信息服务实践,总结国内外可供借鉴的经验。[结果/结论] 大型图书馆应建立健全应急管理事件预案和处置机制、充分发挥图书馆信息集成作用以为不同层次用户及时提供信息服务、利用多媒体技术进行突发公共卫生信息报道宣传。

关键词: 突发公共卫生事件, 医学图书馆, 公共图书馆

Abstract: [Purpose/significance] Summarize the theoretical basis for libraries to respond to public health emergencies; review and investigate the current public health emergencies of different types of libraries at home and abroad, with a view to providing emergency information for more domestic libraries in the future experience in service provision.[Method/process] Through network research, literature research, and comparative analysis, this paper systematically sorted out and analyzed American libraries, British libraries, Singapore libraries, domestic medical professional libraries, and provincial public libraries to address the current epidemic situation of new-type coronavirus infection pneumonia information service practices for past public health emergencies.[Result/conclusion] Large libraries should establish and improve emergency management incident handling mechanisms, give full play to the role of library information integration, provide timely information services for users at different levels, and use multimedia technology for emergency public health event coverage.

Key words: public health emergency, medical library, public library

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