英国公共图书馆促进弱势群体健康服务的研究

doi:10.13266/j.issn.0252-3116.2021.13.012

图书情报工作 ›› 2021, Vol. 65 ›› Issue (13): 118-127.DOI: 10.13266/j.issn.0252-3116.2021.13.012

英国公共图书馆促进弱势群体健康服务的研究

刘倩雯, 谈大军, 陈忆金

华南师范大学经济与管理学院广州 510006

收稿日期:2020-12-02 修回日期:2021-02-20 出版日期:2021-07-05 发布日期:2021-07-10
作者简介:刘倩雯(ORCID:0000-0002-0474-2381),硕士研究生,E-mail:857190342@qq.com;谈大军(ORICD:0000-0002-1697-0349),副教授,博士,硕士生导师;陈忆金(ORICD:0000-0001-6289-9814),副教授,博士,硕士生导师。
基金资助:
本文系国家社会科学基金一般项目"健康信息用户‘搜索即学习’过程中的知识结构演化规律研究"（项目编号：20BTQ075）研究成果之一。

UK Public Library Health and Well-being Services for Vulnerable People

Liu Qianwen, Tan Dajun, Chen Yijin

School of Economics and Management, South China Normal University, Guangzhou 510006

Received:2020-12-02 Revised:2021-02-20 Online:2021-07-05 Published:2021-07-10

摘要/Abstract

摘要： [目的/意义] 研究英国公共图书馆促进弱势群体健康的服务，可为我国图书馆促进弱势群体健康提供借鉴。[方法/过程] 选取英国23个行政区域图书馆为调查对象，采用网站调查、邮件咨询、文献调研法调查图书馆促进弱势群体健康的服务，分析服务对象、服务内容并结合案例分析面向重点群体的服务。[结果/结论] 调查发现服务对象是因疾病与年龄处于弱势地位的群体及其支持者，重点服务对象为心理疾病、痴呆症、癌症患者及未成年人，服务内容有提供信息资源、活动项目、空间服务以及无障碍信息获取服务。服务策略有将促进居民健康作为图书馆战略目标、融入健康服务协作网络、细分服务群体及发展面向弱势群体支持者的服务等，并提出对我国公共图书馆的启示。

关键词: 英国, 公共图书馆, 弱势群体, 促进健康的服务

Abstract: [Purpose/significance] This paper studies UK public library health and well-being services for vulnerable people in order to provide reference for Chinese libraries support vulnerable people's health and well-being.[Method/process] This article selected public libraries in 23 UK administrative regions as survey samples, used website survey, email survey, and literature research method to investigate their health and well-being services for vulnerable population, analyzed clients and service contents, and used case analyse method to study health and well-being services for main service clients.[Result/conclusion] The results show that vulnerable people whom UK public libraries provide health and well-being services to are those who are disadvantaged due to disease and age as well as their supporters. Especially libraries pay attention to people suffering from mental illness, dementia, cancer and children and young people. Service contents include information resources, activities and spaces that promote health and well-being and barrier-free reading services. It finds out that firstly UK public libraries set health promotion as strategy aims of national and regional public libraries. Secondly, UK libraries join the health service network. Thirdly, libraries provide services catering on vulnerable clients' health needs. Next, libraries subdivide service groups and develop services for supporters of vulnerable groups. Finally, the article puts forward suggestions for public libraries in our country.

Key words: UK, public libraries, vulnerable people, health and well-being services

中图分类号:

G252

刘倩雯, 谈大军, 陈忆金. 英国公共图书馆促进弱势群体健康服务的研究[J]. 图书情报工作, 2021, 65(13): 118-127.

Liu Qianwen, Tan Dajun, Chen Yijin. UK Public Library Health and Well-being Services for Vulnerable People[J]. Library and Information Service, 2021, 65(13): 118-127.

参考文献

[1] PREETHI S.Vulnerable population and methods for their safeguard[J]. Perspectives in clinical research,2013,4(1):53-57.
[2] 施小明.全球国家健康战略概况及对建设健康中国的启示[J].中华预防医学杂志,2016,50(8):668-672.
[3] 中华人民共和国中央人民政府.《"健康中国2030"规划纲要》[EB/OL].[2020-11-15].http://www.gov.cn/zhengce/2016-10/25/content_5124174.htm.
[4] UK government.Libraries deliver:ambition for public libraries in England 2016-2021[EB/OL].[2020-11-15].https://www.gov.uk/government/consultations/libraries-deliver-ambition-for-public-libraries-in-england-2016-2021/libraries-deliver-ambition-for-public-libraries-in-england-2016-2021.
[5] Scottish library & information council.Ambition & opportunity:a strategy for public libraries in Scotland 2015-2020[EB/OL].[2020-11-15].https://scottishlibraries.org/media/2423/ambition-and-opportunity-refresh-2019.pdf.
[6] Association of senior children's & education librarians.Developing a children and young people's strand of the universal health offer[EB/OL].[2020-11-15].https://ascel.org.uk/news/developing-children-and-young-people%E2%80%99s-universal-health-offer.
[7] Arts Council England.Stand by me[EB/OL].[2020-11-15].https://www.artscouncil.org.uk/sites/default/files/download-file/Combined%20older%20people%20report%2017%20July.pdf.
[8] 董思雨.中美公共图书馆健康信息服务比较研究[D].保定:河北大学,2020.
[9] JEAN B S,JINDAL G,LIAO Y, et al.Roles and responsibilities of libraries in increasing consumer health literacy and reducing health disparities[M].Bingley:Emerald publishing limited,2020.
[10] SIMON M A,C A O'BRIAN,MAGDALENA N, et al. Public libraries as key partners for advancing health equity[J].American journal of public health,2020,111(1):40-42.
[11] EUN-YOUNG Y,TAMARA R.Hispanics and public libraries:assessing their health information seeking behaviors in the e-health environment[J].Reference services review,2016,44(2):85-99.
[12] FLAHERTY M G.Consumer health information provision in rural public libraries:a comparison of two library systems[J].The library quarterly,2013,83(2):155-165.
[13] MUELLENBACH J M.Enhanced access to mental health information-A multi-type library collaboration[J].Journal of consumer health on the internet,2014,18(4):401-408.
[14] MORGAN A U,DUPUIS R,D'ALONZO B,et al.Beyond books:public libraries as partners for population health[J].Health affairs,2016,35(11):2030-2036.
[15] 曾茹.发展阅读疗法在公共图书馆儿童阅读推广中应用研究[J].图书馆工作与研究,2019(5):117-122.
[16] 孙威.图书馆关注未成年人心理健康应从"心"开始[J].图书馆学刊,2014,36(3):108-109.
[17] 杨毅,岳建国.公共图书馆开展网瘾青少年心理健康辅导工作探析——以淮南市图书馆为例[J].河南图书馆学刊,2014,34(2):19-21.
[18] UK government.Local government structure and elections[EB/OL].[2020-11-15].https://www.gov.uk/guidance/local-government-structure-and-elections.
[19] Office of National Statistics.Estimates of the population for the UK, England and Wales, Scotland and Northern Ireland[EB/OL].[2020-11-15].https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates/datasets/populationestimatesforukenglandandwalesscotlandandnorthernireland.
[20] Museums Libraries and Archives Council.Public library activity in the areas of health and well-being[EB/OL].[2020-11-15].https://www.artscouncil.org.uk/sites/default/files/download-file/library_health_final_report_20_May_2010.pdf.
[21] Society of Chief Librarians in Wales.Public libraries in Wales health, wellbeing and social benefits[EB/OL].[2020-11-15].http://www.wales.nhs.uk/sitesplus/documents/888/Wellbeing%20in%20Libraries.pdf.
[22] Welsh government.The first incomplete guide to wellbeing in libraries[EB/OL].[2020-11-15].https://www.libraries.wales/wp-content/uploads/2016/02/SCLWPublicLibrariesinWalesHealth_Wellbeingand_Social_Benefits2012.pdf.
[23] Scottish Library and Information Council.Health on the shelf health and wellbeing in public libraries in Scotland[EB/OL].[2020-11-15].https://scottishlibraries.org/media/3000/slic-health-on-the-shelf.pdf.
[24] Aberdeen City Council.Health and wellbeing[EB/OL].[2021-11-15].https://www.aberdeencity.gov.uk/services/libraries-and-archives/library-services/health-and-wellbeing.
[25] The Reading Agency.Reading well[EB/OL].[2020-11-15].https://readingagency.org.uk/adults/quick-guides/reading-well/.
[26] Aberdeen City Council.When a book might help[EB/OL].[2020-11-15].https://www.aberdeencity.gov.uk/services/libraries-and-archives/children-and-young-people/when-book-might-help.
[27] Reading Agency.Reading for pleasure builds empathy and improves wellbeing, research from the Reading Agency finds[EB/OL].[2020-11-15].https://readingagency.org.uk/news/media/reading-for-pleasure-builds-empathy-and-improves-wellbeing-research-from-the-reading-agency-finds.html.
[28] Surrey County Council.Health and well-being-how libraries can help[EB/OL].[2020-11-15].https://www.surreycc.gov.uk/libraries/health-and-well-being-how-libraries-can-help.
[29] Cornwall Council.Health and wellbeing[EB/OL].[2020-11-15]. https://www.cornwall.gov.uk/leisure-and-culture/libraries/information-and-services/health-and-wellbeing/.
[30] 刘欣.英国伯明翰市社区图书馆读者活动探究[J].图书馆论坛,2016,36(12):115-120,98.
[31] CILIP.Libraries change lives award winner 2016[EB/OL].[2020-11-15].https://www.cilip.org.uk/page/LCLA2016Winner.
[32] NHS Mid Essex.All ears-living with hearing loss[EB/OL].[2020-11-15].https://midessexccg.nhs.uk/news/1008-all-ears-living-with-hearing-loss.
[33] Business News Wales.Welsh libraries at the beating heart of their communities[EB/OL].[2020-11-15].https://businessnewswales.com/welsh-libraries-at-the-beating-heart-of-their-communities/.
[34] Glasgow Life.Macmillan@Glasgow libraries-Glasgow Life[EB/OL].[2020-11-15].https://www.glasgowlife.org.uk/media/4105/mac-gl-annual-report-2018.pdf.
[35] Wiltshire Council.Health and wellbeing[EB/OL].[2020-11-15].http://www.wiltshire.gov.uk/libraries-services.
[36] Mind.Mental health facts and statistics[EB/OL].[2020-11-15].https://www.mind.org.uk/information-support/types-of-mental-health-problems/statistics-and-facts-about-mental-health/how-common-are-mental-health-problems/#References.
[37] Nottingham City Council.Your mental health and wellbeing in challenging times[EB/OL].[2020-11-15].https://www.nottinghamcity.gov.uk/leisure-and-culture/libraries/one-stop-online-library/mental-health-and-wellbeing/.
[38] The Reading Agency.Libraries and public health work together in Nottinghamshire[EB/OL].[2021-02-10].https://readingagency.org.uk/adults/impact/reading-well/libraries-and-public-health-work-together-in-nottinghamshire.html.
[39] NHS.About dementia[EB/OL].[2020-11-15].https://www.nhs.uk/conditions/dementia/about/.
[40] KRASHEN S.The role of the library in delaying or preventing dementia[J]. Teacher Librarian, 2010,38(2):42-43.
[41] Norfolk County Council.Norfolk library and information service policies[EB/OL].[2021-02-10].https://www.norfolk.gov.uk/what-we-do-and-how-we-work/policy-performance-and-partnerships/policies-and-strategies/libraries-policies.
[42] The Network.Norfolk library and information service:dementia best practice[EB/OL].[2021-02-10].https://www.seapn.org.uk/uploads/files/Norfolk-Dementia-best-practice-in-Norfolk-libraries-2.pdf.
[43] CILIP.LCLA Winner 2017-HMP Norwich library[EB/OL].[2021-02-10].https://www.cilip.org.uk/page/LCLAWinner17.
[44] Surrey County Council.Library and cultural services strategy 2020-2025[EB/OL].[2020-11-15].https://mycouncil.surreycc.gov.uk/documents/s64334/07%20-%20Annex%20A%20Library%20and%20Cultural%20Services%20Strategy%20v0.11%20-%20final.pdf.
[45] NHS.Overview cancer[EB/OL].[2020-11-15].https://www.nhs.uk/conditions/cancer/.
[46] WHITELAW S,Coburn J,Lacey M,et al.Libraries as ‘everyday’ settings:the Glasgow MCISS project[J].Health promotion international, 2017,32(5):891-900.
[47] Glasgow lives.Macmillan@Glasgow libraries[EB/OL].[2020-11-15].https://www.glasgowlife.org.uk/libraries/macmillan-glasgow-libraries.
[48] Shropshire library.Shropshire library services strategy, 2018 to 2023[EB/OL].[2021-02-10].https://shropshire.gov.uk/committee-services/documents/s15725/7%20Appendix%201%20-%20Shropshire%20Library%20Services%20Strategy.pdf.
[49] Scottish library & information council.A collective force for health & wellbeing[EB/OL].[2020-11-15].https://scottishlibraries.org/advice-guidance/frameworks/a-collective-force-for-health-wellbeing/.
[50] Scottish library & information council.Evaluation of health related projects[EB/OL].[2020-11-15].https://scottishlibraries.org/about-us/our-publications/funding-reports-reviews/.
[51] UK Government.Libraries shaping the future:good practice toolkit[EB/OL].[2020-11-15].https://www.gov.uk/government/publications/libraries-shaping-the-future-good-practice-toolkit.
[52] 向娇.孩子们集体写心愿,最想要的竟是"陪伴"[EB/OL].[2021-02-10].https://www.cqcb.com/health/focus/2019-09-09/1849701.html.

英国公共图书馆促进弱势群体健康服务的研究

UK Public Library Health and Well-being Services for Vulnerable People

PDF

可视化

摘要/Abstract

引用本文

使用本文

参考文献

相关文章 15

编辑推荐

Metrics

[1]	黄国彬, 黄恋. 美国公共图书馆应对重大突发事件的案例剖析及启示[J]. 图书情报工作, 2021, 65(9): 117-126.
[2]	孟银涛, 赵蕾霞. 英国高校图书馆特藏建设与服务研究——以17所英国高校图书馆为例[J]. 图书情报工作, 2021, 65(9): 127-137.
[3]	刘倩雯, 谈大军. 英格兰公共图书馆痴呆症群体服务研究[J]. 图书情报工作, 2021, 65(8): 131-139.
[4]	赵庆香. 捐赠公共图书馆获税收优惠政策研究[J]. 图书情报工作, 2021, 65(6): 63-71.
[5]	周淑云, 卢思佳, 冉从敬. 公共图书馆文旅融合:理论内涵、时代价值与发展路径[J]. 图书情报工作, 2021, 65(3): 28-33.
[6]	严贝妮, 卫玉婷. 加拿大公共图书馆参与文化扶贫的研究与启示[J]. 图书情报工作, 2021, 65(2): 126-136.
[7]	路锦怡, 徐建华, 汪汉清, 伍巧. 美国公共图书馆未成年人服务岗位研究——基于ALA招聘网站的内容分析[J]. 图书情报工作, 2021, 65(2): 137-146.
[8]	张瑶, 王宇, 王磊. 主题图书馆建设现状、模式与未来发展策略探索[J]. 图书情报工作, 2021, 65(17): 69-78.
[9]	王毅, 吴睿青. 公共图书馆数字文化资源服务用户画像研究[J]. 图书情报工作, 2021, 65(16): 42-55.
[10]	毛望平, 束漫. 澳大利亚公共图书馆空间导视标识设计标准指南及实践研究[J]. 图书情报工作, 2021, 65(14): 20-29.
[11]	黄嘉琦, 束漫. 我国台湾地区公共图书馆阅读空间建设实践研究[J]. 图书情报工作, 2021, 65(11): 80-88.
[12]	杜希林, 刘偲偲. 我国公共图书馆空间再造与展望[J]. 图书情报工作, 2021, 65(10): 38-47.
[13]	刘冬. 融媒体时代公共图书馆营销推广的实践探索与思考——以杭州图书馆为例[J]. 图书情报工作, 2021, 65(1): 76-81.
[14]	石丽, 秦萍. 空间视角下中国公共图书馆效率测度与影响因素[J]. 图书情报工作, 2020, 64(9): 10-18.
[15]	钱明辉, 徐志轩, 陈相仪. 中外公共图书馆特色服务类型识别与比较研究[J]. 图书情报工作, 2020, 64(5): 60-70.