图书情报工作 ›› 2022, Vol. 66 ›› Issue (12): 17-25.DOI: 10.13266/j.issn.0252-3116.2022.12.002

• 理论研究 • 上一篇    下一篇

高校图书馆学科服务用户参与水平测评模型——以用户高质量参与为视角

郑德俊1, 黄鹏1,2, 李杨1   

  1. 1. 南京农业大学信息管理学院 南京 210095;
    2. 江西农业大学图书馆 南昌 330045
  • 收稿日期:2021-11-15 修回日期:2022-04-14 出版日期:2022-06-20 发布日期:2022-06-25
  • 作者简介:郑德俊,教授,博士生导师, E-mail:zdejun@njau.edu.cn;黄鹏,助理馆员,硕士;李杨,博士研究生。
  • 基金资助:
    本文系国家社会科学基金项目"智慧融合视角下图书馆与用户共创知识服务价值的模式构建研究"(项目编号:19BTQ036)研究成果之一。

The Evaluation Model of User Participation Level of Subject Services in University Libraries:Taking High Quality User Participation as a Perspective

Zheng Dejun1, Huang Peng1,2, Li Yang1   

  1. 1. College of Information Management, Nanjing Agricultural University, Nanjing 210095;
    2. Library of Jiangxi Agricultural University, Nanchang 330045
  • Received:2021-11-15 Revised:2022-04-14 Online:2022-06-20 Published:2022-06-25

摘要: [目的/意义]融合用户的智慧来弥补馆员知识局限是新时代环境下高校图书馆学科服务转型发展的重要趋势。对用户参与质量进行评价,有助于为图书馆更好地融合用户智慧提供理论参考。[方法/过程]采用定性与定量相结合的方法,从"心理趋近度""行动支持度"和"结果表现度"3个主维度构建概念模型,筛选并优化测评题项。通过探索性分析和验证性分析,确定高校图书馆学科服务用户高质量参与的引导与测评模型。[结果/结论]图书馆学科服务的测评模型可以呈现为3个主维度、8个子维度的多层次、多维度的综合评价模型。

关键词: 高校图书馆, 学科服务, 高质量参与, 评价模型

Abstract: [Purpose/Significance] Integrating the wisdom of users to make up for the limitation of librarians’ knowledge is an important trend in the transformation and development of the subject service in university libraries in the new era. The evaluation of user participation quality is helpful to provide theoretical references for libraries to better integrate user wisdom. [Method/Process] Using a combination of qualitative and quantitative methods, this paper constructed a conceptual model from three main dimensions of "psychological approach", "action support" and "result performance" to screen and optimize the evaluation items. Through exploratory analysis and confirmatory analysis, it was determined that the introduction and evaluation model of user participating in subject services with high quality in university libraries. [Result/Conclusion] The evaluation model of library subject services can be presented a multi-level and multi-dimensional comprehensive model with three main dimensions and eight sub dimensions.

Key words: university library, subject service, high-quality participation, evaluation model

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