[1] GREEN H E, LAMPRON P. User engagement with digital archives for research and teaching:a case study of emblematica online[J]. Portal libraries and the academy,2017,17(4):759-775.
[2] WINN D, RIVOSECCHI M, BJERKE J, et al. MTL 2.0:a report on the social media usage and user engage-ment of the "big four" academic libraries in Montréal[J]. The journal of academic librarianship, 2017, 43(4):297-304.
[3] 肖珑.支持"双一流"建设的高校图书馆服务创新趋势研究[J].大学图书馆学报,2018,36(5):43-51.
[4] 柯平.后知识服务时代:理念、视域与转型[J].图书情报工作,2019,63(1):36-40.
[5] 张晓林.颠覆性变革与后图书馆时代——推动知识服务的供给侧结构性改革[J].中国图书馆学报,2018,44(1):4-16.
[6] 柯平,邹金汇.后知识服务时代的图书馆转型[J].中国图书馆学报,2019,45(1):4-17.
[7] 关新华,谢礼珊.价值共创视角下的客户知识分享行为[M].北京:清华大学出版社,2017:25-28.
[8] 简兆权,令狐克睿,李雷.价值共创研究的演进与展望——从"顾客体验"到"服务生态系统"视角[J].外国经济与管理,2016,38(9):3-20.
[9] RAMIREZ R. Value co-production:intellectual origins and implications for practice and research[J]. Strategic management journal,1999,20(1):49-65.
[10] ClAYCOMB C, DRÖGE C, GERMAIN R. The effect of just-in-time with customers on organizational design and performance[J]. The international journal of logistics management,1999,10(1):37-58.
[11] WIKSTRÖM S. The customer as co-producer[J]. European journal of marketing,1996,30(4):6-19.
[12] PRAHALAD C K, RAMASWAMY V. Co-creation experiences:the next practice in value creation[J]. Journal of interactive marketing,2004,18(3):5-14.
[13] VARGO S L, LUSCH R F. Evolving to a new dominant logic for marketing[J]. Journal of marketing,2004,68(1):1-17.
[14] CURRAN K, MURRAY M, NORRBY D S, et al. Involving the user through library 2.0[J]. New review of information networking, 2006,12(1-2):47-59.
[15] KROSKI E. The social tools of Web 2.0:opportunities for academic libraries[J]. Choice, 2007,44(12):7-17.
[16] MARTY P F, KAZMER M M. An introduction to involving users[J]. Library trends, 2011, 59(4):563-567.
[17] NGUYEN L C. Establishing a participatory library model:a grounded theory study[J]. The journal of academic librarianship, 2015, 41(4):475-487.
[18] ISLAM M A, AGARWAL N K, IKEDA M. Conceptualizing value co-creation for service innovation in academic libraries[J]. Business information review,2015,32(1):45-52.
[19] SIDDIKE M A K, UMEMOTO K, KOHDA Y. Transformation of public libraries:co-creation of values at multipurpose community learning centers[C]//IIAI. 2014 IIAI 3rd international conference on advanced applied informatics. Los Alamitos:IEEE,2014:109-114.
[20] 石艳霞,刘丹丹.基于服务蓝图理论的图书馆知识服务价值共创平台探究[J].图书馆学研究,2014(9):49-53.
[21] 张辉,史乐乐.价值共创理论视角下的图书馆信息资源建设[J].图书馆理论与实践,2016(6):50-54.
[22] 任瑞荣,尹雪,陈惠兰.面向用户需求构建基于价值共创的高校图书馆知识服务体系[J].现代情报,2015(8):7-11.
[23] 李广平,王婧怡,袁润.用户参与图书馆知识服务研究[J].图书馆学研究,2017(10):40-45.
[24] 何惠芬.基于用户行为的高校图书馆知识服务互动平台之构建[J].图书情报工作,2015,59(S1):199-202.
[25] 邹桂芬.基于用户导向的知识服务创新研究[J].情报资料工作,2010(4):73-75.
[26] 何文美.基于云舟知识服务系统的图书馆教学支持服务模式[J].图书馆学刊,2017,39(2):60-63,68.
[27] 张联锋.基于用户评价视角的参考咨询服务质量优化措施[J].图书馆论坛,2012(5):139-143.
[28] YE Q, LAW R, GU B, et al. The influence of user-generated content traveler behavior:an empirical investigation on the effects of e-word-of-mouth to hotel online bookings[J]. Computers in human behavior,2011,27(2):634-639.
[29] MAURI A G, MINAZZI R. Web reviews influence on expectations and purchasing intentions of hotel potential customers[J]. International journal of hospitality management,2013,34(3):99-107.
[30] ZHANG X F, YU Y, LI H X, et al. Sentimental interplay between structured and unstructured user-generated contents:an empirical study on online hotel reviews[J]. Online information review, 2016, 40(1):119-145.
[31] ZHOU Q Q, ZHANG C Z, ZHAO S X, et al. Measuring book impact based on the multi-granularity online review mining[J]. Scientometrics, 2016, 107(3):1435-1455.
[32] 王晰巍,杨梦晴,韦雅楠,等.基于情感分析的移动图书馆用户生成内容评价效果研究[J].图书情报工作,2018,62(18):16-23.
[33] 蔡静.《中日图书情报学研究进展》评析[J].图书与情报,2006(2):138.
[34] 杨仲东.新课程理念下初中学生数学课堂合作学习的重要性[J].学周刊,2019(3):76-77.
[35] 刘磊,王贤.社会网络环境下用户参与的图书馆数字资源生产模式及其修正[J].情报理论与实践,2014,37(4):81-85,105.
[36] 王岑岚,MIRZAEI T.用户参与下的"共振价值"——基于价值共创理论[J].上海管理科学,2019,41(2):56-61.
[37] 莫启仪,严丽洁."名人效应"与全民阅读推广探究[J].图书馆建设,2018(7):13-17.
[38] 李晓蔚.高校图书馆多媒体UGC服务探索——以四川大学图书馆为例[J].图书馆论坛,2016(2):101-105.
[39] 李书宁.特色数字馆藏用户参与保障机制研究[J].图书情报工作,2017,61(3):61-66.
[40] 何绍华,郭琳琳.促进知识型企业中隐性知识的共享[J].图书与情报,2005(6):6-9.
[41] 孙英月.基于"云舟"的高校图书馆知识空间服务重构[J].新世纪图书馆,2017(9):35-39.
[42] 陆浩东.基于"云舟"的用户信息素养教育服务模式和思考[J].图书馆学研究,2017(1):16-20.
[43] 张晓林.走向知识服务:寻找新世纪图书情报工作的生长点[J].中国图书馆学报,2000(5):30-35.
[44] 王秀红,卢章平,袁润.高校图书馆面向协同创新的知识服务模式、模型和系统探析[J].情报资料工作,2013(6):80-84.
[45] 郑德俊,童万菊,李永明,等.知乎社区用户发展和参与机制及其对图书馆知识服务的启示[J].图书情报工作,2018,62(1):69-75.
[46] 武文珍.用户参与价值共创[M].沈阳:东北大学出版社,2016:155.
[47] BROWN J S, DUGUID P. Knowledge and organization:a social-practice perspective[J]. Organization science, 2001,12(2):198-213. |