基于Kano理论的高校图书馆员胜任力体系构建——以哈尔滨地区高校图书馆为例
孙子清, 黄丽霞
The Competency System Construction of University Librarians Based on Kano Theory:Taking the University Libraries in Harbin as Examples
Sun Ziqing, Huang Lixia
图书情报工作 . 2016, (2): 47 -52,148 .  DOI: 10.13266/j.issn.0252-3116.2016.02.007