高校图书馆微信公众平台用户流失行为模型及其影响因素分析
郭顺利, 张向先, 相甍甍
Research on the Customer Churn Behavior Model and Its Influencing Factors of WeChat Public Platform in University Libraries
Guo Shunli, Zhang Xiangxian, Xiang Mengmeng
图书情报工作
.
2017, (2): 57
-66
.
DOI: 10.13266/j.issn.0252-3116.2017.02.007
