Research on the Influencing Factors of Knowledge Service Quality of E-government Portal Based on Service Encounter

Song Xueyan; Guan Dandan; Zhang Xiangqing; Yang Jiaxuan; Wang Mengyuan

doi:10.13266/j.issn.0252-3116.2018.23.003

Song Xueyan, Guan Dandan, Zhang Xiangqing, Yang Jiaxuan, Wang Mengyuan

Library and Information Service ›› 2018, Vol. 62 ›› Issue (23) : 22-31.

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Library and Information Service ›› 2018, Vol. 62 ›› Issue (23) : 22-31. DOI: 10.13266/j.issn.0252-3116.2018.23.003

Research on the Influencing Factors of Knowledge Service Quality of E-government Portal Based on Service Encounter

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2018, 62(23): 22-31 https://doi.org/10.13266/j.issn.0252-3116.2018.23.003

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Received	Revised	Published
2018-05-31	2018-08-10	2018-12-05
Issue Date
2018-12-05

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