图书情报工作 ›› 2018, Vol. 62 ›› Issue (13): 45-53.DOI: 10.13266/j.issn.0252-3116.2018.13.007

• 情报研究 • 上一篇    下一篇

导航结构与认知负荷对老年读者数字图书馆用户体验影响的实证研究——以国家数字图书馆为例

侯冠华1, 董华2, 刘颖2, 范光瑞2   

  1. 1. 同济大学建筑与城规学院 上海 200092;
    2. 同济大学设计创意学院 上海 200092
  • 收稿日期:2018-01-08 修回日期:2018-03-13 出版日期:2018-07-05 发布日期:2018-07-05
  • 通讯作者: 董华(ORCID:0000-0002-4681-737X),教授,博士,通讯作者,E-mail:donghua@tongji.edu.cn
  • 作者简介:侯冠华(ORCID:0000-0002-0745-8896),博士研究生;刘颖(ORCID ID:0000-0002-9618-7687),硕士研究生;范光瑞(ORCID:0000-0001-5857-3061),硕士研究生。
  • 基金资助:
    本文系教育部人文社会科学研究青年基金项目"包容性视角下无障碍交互设计研究"(项目编号:17YJC760015)研究成果之一。

Effects of Navigation and Cognitive Load on Digital Library User Experience: A Case Study of National Digital Library of China

Hou Guanhua1, Dong Hua2, Liu Ying2, Fan Guangrui2   

  1. 1. College of Architecture and Urban Planning, Tongji University, Shanghai 200092;
    2. College of Design and Innovation, Tongji University, Shanghai 200092
  • Received:2018-01-08 Revised:2018-03-13 Online:2018-07-05 Published:2018-07-05

摘要: [目的/意义]通过分析数字图书馆导航结构与认知负荷对老年读者数字阅读情感体验和可用性的影响,提出设计优化建议。[方法/过程]针对国家数字图书馆常用功能,采用严格的控制实验法,邀请老年读者在认知负荷大或小两种条件下依次在不同导航结构中完成任务,分别验证导航结构和认知负荷对老年读者阅读体验的影响。[结果/结论]数字图书馆导航结构对老年读者的情感体验、感知的可用性和任务绩效均有显著影响,且认知负荷与导航结构具有交互作用,当两种条件共同作用时,会对读者的情感体验、数字图书馆的阅读绩效施加显著的影响。

关键词: 数字图书馆, 用户体验, 情感体验, 认知负荷, 导航结构

Abstract: [Purpose/significance] This study explored the effects of digital navigation and cognitive load on older readers' user experience, and accordingly proposed the optimization suggestions.[Method/process] Extremely controlled experiment method was used in this study, and older readers were invited to attend the reading experiment under different cognitive load conditions. They were asked to fulfill different tasks commonly used in the digital library by different navigation structures of digital libraries.[Result/conclusion] The results showed that the navigation structure has significant influence on usability. In addition, interaction effect between cognitive load and navigation structure were found. Older readers' affects and task efficiency were significantly influenced by the two factors.

Key words: digital library, user experience, affective experience, cognitive load, navigation

中图分类号: