图书情报工作 ›› 2019, Vol. 63 ›› Issue (15): 33-43.DOI: 10.13266/j.issn.0252-3116.2019.15.004

• 专题:智慧城市多元主体信息共享与协同 • 上一篇    下一篇

智慧居家养老服务三级应急响应信息协同体系构建

马捷1,2, 李璐1, 耿寒冰1, 胡漠1   

  1. 1. 吉林大学管理学院 长春 130022;
    2. 吉林大学信息资源中心 长春 130022
  • 收稿日期:2019-01-28 修回日期:2019-04-12 出版日期:2019-08-05 发布日期:2019-08-05
  • 通讯作者: 胡漠(ORCID:0000-0003-1605-9755),博士研究生,通讯作者,E-mail:2846418977@qq.com
  • 作者简介:马捷(ORCID:0000-0002-1471-2143),教授,博士,博士生导师;李璐(ORCID:0000-0003-0460-1789),硕士研究生;耿寒冰(ORCID:0000-0003-1636-3116),硕士研究生;。
  • 基金资助:
    本文系国家社会科学基金重点项目"信息生态视角下智慧城市信息协同结构与模式研究"(项目编号:17ATQ007)研究成果之一。

Construction of Three-level Emergency Response Information Collaboration System of Smart Home-based Care Service for the Elderly

Ma Jie1,2, Li Lu1, Geng Hanbing1, Hu Mo1   

  1. 1. School of Management, Jilin University, Changchun 130022;
    2. Research Center for Information Resources, Jilin University, Changchun 130022
  • Received:2019-01-28 Revised:2019-04-12 Online:2019-08-05 Published:2019-08-05

摘要: [目的/意义]针对我国居家养老应急服务存在的问题,构建智慧居家养老服务三级应急响应信息协同体系,通过高效的多主体急救信息协同提高应急救援效率。[方法/过程]使用社会调研方法,分析当前我国居家养老应急服务存在的问题,构建以老人信息为基础,以呼叫中心为信息集散枢纽,以老人家属、应急服务志愿者、医院等救护机构为三级要素的信息协同体系并论证其可行性。[结果/结论]分析主体间信息协同关系,构建体系模型,提出体系模型实施的保障策略。

关键词: 智慧养老, 居家养老, 应急服务, 信息协同, 应急服务志愿者

Abstract: [Purpose/significance] In view of the problems existing in the home-based emergency services for the elderly in China, a three-level emergency response information coordination system of smart home-based emergency services is constructed to improve the efficiency of emergency rescue through efficient multiagent emergency information collaboration.[Method/process] Through social investigation covering 94 cities in 26 provinces of China,this paper analyses the existing problems of home-based emergency services for the elderly. In addition, based on the information of the elderly, with call center as the information hub, the paper constructs an information collaboration system, taking family members, emergency service volunteers and hospitals along with other rescue agencies as its three-level element, and its feasibility is demonstrated.[Result/conclusion] Analyzing the information collaboration relationship among the main parts, the system model is constructed, the guarantee strategy for the implementation of the system model is put forward.

Key words: smart care for the elderly, home care for the elderly, emergency service, information collaboration, volunteer for emergency service

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