图书情报工作 ›› 2020, Vol. 64 ›› Issue (3): 23-31.DOI: 10.13266/j.issn.0252-3116.2020.03.003

• 专题:数字时代档案文献编纂与成果利用研究 • 上一篇    下一篇

数字时代档案文献编纂成果用户满意度影响因素研究

邓君, 于梦文, 宋雪雁   

  1. 吉林大学管理学院 长春 130022
  • 收稿日期:2019-08-20 修回日期:2019-10-02 出版日期:2020-02-05 发布日期:2020-02-05
  • 通讯作者: 宋雪雁(ORCID:0000-0003-1955-6685),教授,博士,博士生导师,通讯作者,E-mail:songxueyan@126.com
  • 作者简介:邓君(ORCID:0000-0002-3291-7193),教授,博士,博士生导师;于梦文(ORCID:0000-0003-4920-1957),硕士研究生。
  • 基金资助:
    本文系国家社会科学基金项目"数字时代档案文献编纂与成果利用研究"(项目编号:18BTQ098)研究成果之一。

Research on the Influencing Factors of Users' Satisfaction on the Archival Document Compilation Products in the Digital Age

Deng Jun, Yu Mengwen, Song Xueyan   

  1. School of Management, Jilin University, Changchun 130022
  • Received:2019-08-20 Revised:2019-10-02 Online:2020-02-05 Published:2020-02-05

摘要: [目的/意义] 通过构建档案文献编纂成果用户满意度模型,为档案文献编纂成果的有效利用和用户满意度的提升提供数据支持和参考。[方法/过程] 通过查阅文献和调查问卷等方式确立档案文献编纂成果用户满意度的影响因素,构建假设模型,运用因子分析法对数据进行检验并求得主成分,据此对假设模型加以修正。[结果/结论] 依据问卷结果,得出档案文献编纂成果用户满意度影响因素模型的4个维度及维度下的17个影响因子,为档案文献编纂成果利用的理论研究以及档案文献编纂工作的实践活动提供借鉴。

关键词: 档案文献编纂成果, 用户满意度, 档案用户, 因子分析法

Abstract: [Purpose/significance] Through constructing the users' satisfaction model of archival document compilation products, this paper hopes to provide data support and reference for the improvement of the utilization and users' satisfaction of archival document compilation products.[Method/process] The influencing factors of users' satisfaction on the archival document compilation products were established by referring to literature and questionnaires.This paper constructed a hypothesis model and used the factor analysis method to test the data and obtain the principal component.Then,the authors corrected the hypothesis model based on the results.[Result/conclusion] According to the results of the questionnaire, this paper concludes the users' satisfaction model of archival document compilation products, which includes four dimensions and 17 capability factors. This paper can provide reference for the theoretical research and the practical activities of the archival document compilation products.

Key words: archival document compilation products, users' satisfaction, archive user, factor analysis

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