关键词: 移动社交媒体, 用户行为, 信息焦虑

Abstract: [Purpose/significance] Mobile social media brings great convenience and rich experience to users, meanwhile, the information overload, duplication, and redundancy also make user's negative emotions such as fatigue and information anxiety become a common phenomenon. Therefore, it is of great practical and theoretical value to explore the anxiety behavior of users in the mobile social media environment. [Method/process] This paper proceeded a literature review on related researches both at home and abroad systematically, and then the research progress of user's information anxiety behavior in the mobile social media environment was discussed from the aspects of conceptual explanation about information anxiety behavior, causes analysis and research countermeasures. [Result/conclusion] Compulsive use, information fatigue and depression are all related to information anxiety behavior. User's information anxiety behavior under mobile social media context consists of information seeking anxiety, fear of missing out, information security anxiety, and information storage anxiety. User's individual factors, information resource and technical environment are considered as the main reasons for these anxieties' occurrence. Current research is conducted from the aspects of building Information Anxiety Scale(IAS), conducting empirical study and proposing countermeasures. There are some differences in research content, object and method at home and abroad. Future research can be focused on further empirical study, information anxiety of special group, building detailed scale for each information anxiety behavior, and verifying the validity of countermeasures to dispel information anxiety.

Key words: mobile social media, user behavior, information anxiety