变化理论视角下公共图书馆服务项目成效评估研究

doi:10.13266/j.issn.0252-3116.2022.16.005

图书情报工作 ›› 2022, Vol. 66 ›› Issue (16): 48-56.DOI: 10.13266/j.issn.0252-3116.2022.16.005

变化理论视角下公共图书馆服务项目成效评估研究

周丹燕¹, 唐琼²

1. 深圳大学图书馆深圳 518060;
2. 中山大学信息管理学院广州 510006

收稿日期:2021-10-17 修回日期:2022-01-13 出版日期:2022-08-20 发布日期:2022-08-19
通讯作者: 唐琼,副教授,博士,通信作者,E-mail:tqiong@mail.sysu.edu.cn
作者简介:周丹燕,助理馆员,硕士。
基金资助:
本文系国家社会科学基金一般项目“公共图书馆影响力评价之体系构建与实证研究”(项目编号:18BTQ019)研究成果之一。

Research on Outcome Assessment of Public Library Service Programs from the Perspective of Theory of Change

Zhou Danyan¹, Tang Qiong²

1. Shenzhen University Library, Shenzhen 518060;
2. School of Information Management, Sun Yet-sen University, Guangzhou 510006

Received:2021-10-17 Revised:2022-01-13 Online:2022-08-20 Published:2022-08-19

摘要/Abstract

摘要： ［目的/意义］当前公共图书馆服务效能备受关注,以公共图书馆服务项目为对象,探讨公共图书馆服务项目成效评估设计及其应用问题,以期为国内公共图书馆成效评估提供参考。［方法/过程］将变化理论作为公共图书馆服务项目成效评估设计和应用的理论基础与指导,制定成效评估参考框架与评估流程;选择广州图书馆羊城学堂作为应用案例,探究全民终身学习和提高全民素养的成效及其路径。［结果/结论］变化理论为公共图书馆服务项目成效评估提供了方法论指导,要发挥成效评估对于图书馆管理的积极作用,有必要开展成效评估管理行动。

关键词: 变化理论, 图书馆服务项目, 服务成效, 成效评估

Abstract: [Purpose/Significance] With increasing emphasis on public library service efficiency, the research takes public library service programs as the object and explores design and application on outcome assessment of public library service programs, offering references for outcome assessment of domestic public libraries. [Method/Process] Using theory of change as theoretical basic and guidance for the design and application of outcome evaluation of public library service programs, it designed a referring framework and the assessment procedure for effectiveness evaluation. In the last part, it chose Classroom in the City of Rams of Guangzhou Library as an application case, and explored the effectiveness and its path of lifelong learning and national literacy improvement. [Result/Conclusion] Above all, theory of change provides methodological instruction for outcome assessment of public library service programs. In order to develop the positive role of outcome assessment towards library management, it is necessary to take action to administrate outcome assessment.

Key words: theory of change, library service program, program outcome, outcome assessment

中图分类号:

G251

周丹燕, 唐琼. 变化理论视角下公共图书馆服务项目成效评估研究[J]. 图书情报工作, 2022, 66(16): 48-56.

Zhou Danyan, Tang Qiong. Research on Outcome Assessment of Public Library Service Programs from the Perspective of Theory of Change[J]. Library and Information Service, 2022, 66(16): 48-56.

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变化理论视角下公共图书馆服务项目成效评估研究

Research on Outcome Assessment of Public Library Service Programs from the Perspective of Theory of Change

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