图书情报工作

图书情报工作 >

2013 , Vol. 57 >Issue 06: 73 - 78

DOI: https://doi.org/10.7536/j.issn.0252-3116.2013.06.013

工作研究

高校图书馆数字参考咨询引进众包模式研究——基于德尔菲法的调查分析

  • 霍建梅 ,
  • 李书宁
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  • 1. 华南师范大学经济与管理学院, 广州 510006;
    2. 北京师范大学图书馆, 北京100875
霍建梅,华南师范大学经济与管理学院硕士研究生.

收稿日期: 2012-12-06

  修回日期: 2013-02-25

  网络出版日期: 2013-03-20

基金资助

本文系教育部人文社会科学研究青年基金项目"特色数字馆藏建设用户参与模式与保障机制研究"(项目编号:12YJC870014)研究成果之一。

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Study on Crowdsourcing Mode in the Digital Reference Service of University Libraries Based on Delphi Method

  • Huo Jianmei ,
  • Li Shuning
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  • 1. School of Economy & Management, South China Normal University, Guangzhou 510006
    2. Library of Beijing Normal University, Beijing 100875

Received date: 2012-12-06

  Revised date: 2013-02-25

  Online published: 2013-03-20

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摘要

应用德尔菲法对众包参与高校数字参考咨询服务展开调查,结合调查结果,认为高校在人力资源和设备方面都具有参考咨询众包的优势,高校图书馆应该更新理念,引进众包模式,并从构建众包咨询平台、完善用户激励机制、制定相应规章制度、发挥馆员职能等几个方面实施高校图书馆数字参考咨询众包策略。

关键词： 众包; 数字参考咨询; 德尔菲法; 高校图书馆

本文引用格式

霍建梅 , 李书宁 . 高校图书馆数字参考咨询引进众包模式研究——基于德尔菲法的调查分析[J]. 图书情报工作, 2013 , 57(06) : 73 -78 . DOI: 10.7536/j.issn.0252-3116.2013.06.013

Abstract

This paper investigates the crowdsourcing in the digital reference service with Delphi method. The survey shows the crowdsourcing has the advantages in human resources and facilities. Finally, this paper believes the university libraries should update the concept and introduce the crowdsourcing model participating in DRS, develop consultation platform, perfect the users incentive mechanism, formulate the rules and regulations, and play the librarians functions, in order to carry out the DRS crowdsourcing strategy.

Key words： crowdsourcing; digital reference service; Delphi method; university library

参考文献

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