收稿日期: 2013-04-18
修回日期: 2013-05-30
网络出版日期: 2013-06-20
基金资助
本文系教育部人文社会科学青年项目"图书馆、档案馆数字化服务融合研究"(项目编号:12YJC870032)和吉林大学"985工程"项目研究成果之一。
Research on the Evaluation Model of Digital Convergence Service of Libraries and Archives
Received date: 2013-04-18
Revised date: 2013-05-30
Online published: 2013-06-20
王萍 , 王毅 , 赵红颖 . 图书档案数字化融合服务评价模型研究[J]. 图书情报工作, 2013 , 57(12) : 34 -40 . DOI: 10.7536/j.issn.0252-3116.2013.12.006
The digital convergence service of libraries and archives is a kind of new network service mode, which is built on the resource integration and supported by the application of network technology, targeted on the seamless access and knowledge reference. This paper proposes four dimensions of resource acquisition, resources integration, technology platform and knowledge reference from the view of perceived service quality theory, and makes a systematic argumentation on four dimensions and twenties factors through the literature research and expert consultation. In order to combine qualitative analysis with quantitative validation, it verifies the model in the aspects of discrimination, reliability, validity and goodness of fit with the statistical method. The results show that the model could be effectively suitable for evaluating the digital convergence service, and providing beneficial reference for effectively promoting its development and assessing convergence service practices.
Key words: library and archiv; convergence service; evaluation model; digitalization
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