网络信息搜索行为与用户的日常生活息息相关,用户认知导向的网络信息搜索是认知观和社会认知理论在网络信息搜索中的应用,是与传统信息检索和用户导向信息检索不同的检索范式。在介绍认知交互模型、信息问题解决模型和使用搜索引擎的网络信息搜索行为模型等用户认知导向的信息搜索模型的基础上,进一步从用户因素、信息环境和社会情境方面分析网络信息搜索过程中的影响因素。
Web information searching behavior is closely related to the users' daily life. Cognitive information retrieval is the application of cognitive theory and social cognitive theory in the information retrieval research, which is different from the research paradigm of the traditional and user centered information retrieval. The cognitive models of web information searching behavior depict the important role of uses' cognitive activities in the search process, mainly including the interactive cognition model, the information problem-solving using internet model and search engine information-searching behavior model. There are three influential factors of web information searching behavior: user cognitive factors, web information factors and social situations.
[1] 冯雪梅.网络用户信息检索焦虑研究[J].图书馆学刊,2008,30(4):130-132.
[2] Hsieh-Yee I. Research on Web search behavior[J]. Library & Information Science Research,2001, 23(2):167-185.
[3] Dinet J, Chevalier A, Tricot A. Information search activity: An overview[J]. European Review of Applied Psychology,2012,62(2):49-62.
[4] Dommes A, Chevalier A, Lia S. The role of cognitive flexibility and vocabulary abilities of younger and older users in searching for information on the Web[J]. Applied Cognitive Psychology,2011,25(5):717-726.
[5] Sharit J, Hernández M A, Czaja S J, et al. Investigating the roles of knowledge and cognitive abilities in older adult information seeking on the Web[J]. ACM Transactions on Computer-Human Interaction (TOCHI), 2008,15(1):3-28.
[6] Ingwersen P. Information retrieval interaction[M]. London: Taylor Graham Publishing, 1992: 61-202.
[7] 孙在全.基于用户认知的信息检索研究[D].郑州:郑州大学,2011.
[8] Fairer-Wessels F A. Basic community information needs of urban black women in Mamelodi, Pretoria, South Africa[J]. South African Journal of Library and Information Science,1990,58(4):359-369.
[9] Wilson T D.Models in information behaviour research[J].Journal of Documentation,1999,55(3): 249-270.
[10] 邓小昭. 因特网用户信息检索与浏览行为研究[J]. 情报学报, 2003,22(6): 653-658.
[11] Wise K, Kim H J, Kim J. The effect of searching versus surfing on cognitive and emotional responses to online news[J]. Journal of Media Psychology: Theories, Methods, and Applications,2009,21(2):49-59.
[12] Case D O.Looking for information: A survey of research on information seeking, needs, and behavior[M]. New York: Academic Press,2012:284-288.
[13] lngwersen P, Jarvelin K.转折——在情境中集成信息查寻与检索[M].张新民,赵俊杰,吴运高,译.北京:科学技术文献出版社,2007:180-181.
[14] Belkin N J.Anomalous states of knowledge as a basis for information retrieval[J]. Canadian Journal of Information Science,1980, 5(1):133-143.
[15] Ingwersen P.Cognitive perspectives of information retrieval interaction: Elements of a cognitive IR theory[J]. Journal of Documentation,1996, 52(1):3-50.
[16] Knight S, Spink A. Toward a Web search information behavior model[M]//Spink A, Zimmer M. Web Searching:Multidisciplinary Perspective.Berlin:Springer,2008:209-234.
[17] Saracevic T. Modeling interaction in information retrieval (IR): A review and proposal[C]//Hardin S.Proceedings of the 59th Annual Meeting of the American Society for Information Science.Medford:Information Today,Inc., 1996:3-9.
[18] Brand-Gruwel S, Wopereis I, Walraven A. A descriptive model of information problem solving while using Internet[J]. Computers & Education, 2009,53(4): 1207-1217.
[19] Brand-Gruwel S, Wopereis I, Vermetten Y. Information problem solving by experts and novices: Analysis of a complex cognitive skill[J].Computers in Human Behavior,2005,21(3):487-508.
[20] Sharit J, Czaja S J, Hernandez M, et al. An evaluation of performance by older persons on a simulated telecommuting task[J]. The Journals of Gerontology Series B: Psychological Sciences and Social Sciences,2004,59(6):305-316.
[21] 柯青,王秀峰. 认知风格与信息搜寻行为整合研究[J]. 情报理论与实践, 2011, 34(4):35-39.
[22] Ford N, Miller D. Gender differences in Internet perception and use[J].Aslib Proceedings,1996,48(7/8):183-192.
[23] Kim K S. Experienced Web users' search behavior:Effects of focus and emotion control[J].Proceedings of the American Society for Information Science and Technology,2005, 42(1):1-6.
[24] Kim K S, Allen B. Cognitive and task influences on Web searching behavior[J]. Journal of the American Society for Information Science and Technology, 2001, 53(2):109-119.
[25] Kuhlthau C C. Inside the search process: Information seeking from the user's perspective[J].Journal of the American Society for Information Science, 1991, 42(5):361-371.
[26] Halder S, Roy A, Chakraborty P. The influence of personality traits on information seeking behaviour of students[J]. Malaysian Journal of Library & Information Science,2010, 15(1):41-53.
[27] Kim K S. Effects of emotion control and task on Web searching behavior[J]. Information Processing & Management,2008, 44(1):373-385.
[28] Kao G Y M, Lei P L, Sun C T. Thinking style impacts on Web search strategies[J]. Computers in Human Behavior,2008,24(4):1330-1341.
[29] Flavián-Blanco C,Gurrea-Sarasa R, Orús-Sanclemente C. Analyzing the emotional outcomes of the online search behavior with search engines[J].Computers in Human Behavior,2011,27(1):540-551.
[30] 李恒.基于认知心理学的科技用户信息搜索行为理论研究[D].南京:南京理工大学,2006.
[31] Large A, Beheshti J. The Web as a classroom resource: Reactions from the users[J]. Journal of the American Society for Information Science, 2000,51(12):1069-1080.
[32] Small G W, Moody T D, Siddarth P, et al. Your brain on Google: Patterns of cerebral activation during Internet searching[J]. American Journal of Geriatric Psychiatry,2009,17(2):116-126.
[33] Ford N, Miller D, Moss N. Web search strategies and human individual differences: Cognitive and demographic factors, Internet attitudes, and approaches[J]. Journal of the American Society for Information Science and Technology,2005,56(7):741-756.
[34] Wildemuth B M. The effects of domain knowledge on search tactic formulation[J]. Journal of the American Society for Information Science and Technology,2003, 55(3):246-258.
[35] Vibert N, Ros C, Bigot L L, et al. Effects of domain knowledge on reference search with the PubMed database: An experimental study[J]. Journal of the American Society for Information Science and Technology,2009,60(7):1423-1447.
[36] Kuo F Y, Chu T H, Hsu M H, et al. An investigation of effort-accuracy trade-off and the impact of self-efficacy on Web searching behaviors[J]. Decision Support Systems,2004,37(3):331-342.
[37] 王淑群. 影响网络信息检索的因素与对策[J]. 图书馆论坛, 2006,26(2): 197-199.