收稿日期: 2013-09-13
修回日期: 2013-10-09
网络出版日期: 2013-10-20
基金资助
本文系国家自然科学基金资助项目"差错文化、归因倾向和差错报告:作用机制和情境因素"(项目编号:71273109)研究成果之一。
Information Management Perspectives on Error Information
Received date: 2013-09-13
Revised date: 2013-10-09
Online published: 2013-10-20
李晶 . 信息管理视域下的差错信息研究[J]. 图书情报工作, 2013 , 57(20) : 26 -32 . DOI: 10.7536/j.issn.0252-3116.2013.20.004
Error information is a special information resource, as an integral part of personal information. By effective management, the error information can be transferred into the common organizational knowledge. Under the paradigm of Information Management Science, the characteristics of the error information are analyzed in terms of information transfer, information utilization and information sharing. Error self-reporting, error others-reporting and error learning are important ways to information communication and information utilization. In addition, the establishment of the error management institution and error management system, as well as the cultivation of a sound error management culture, can contribute to error information sharing.
[1] Gronewold U, Gold A, Salterio S. Reporting self-made errors: The impact of organizational error-management climate and error type[J]. Journal of Business Ethics, 2013, 117(1): 189-208.
[2] Thoroughgood C, Sawyer K, Hunter S. Real men don't make mistakes: Investigating the effects of leader gender, error type, and the occupational context on leader error perceptions[J]. Journal of Business and Psychology, 2013, 28(1): 31-48.
[3] 谢阳群,汪传雷,许皓. 微观信息管理[M].1版. 合肥: 安徽大学出版社, 2004:103.
[4] 郭维维. 基于行动理论的创业者差错取向与创业绩效的关系——跨文化视角分析[D].杭州:浙江大学, 2008.
[5] 陈禹, 王明明. 信息经济学教程[M].2版. 北京: 清华大学出版社, 2011:16.
[6] Newberry J, Haubenstock M. Collecting operational risk event data: A series designed to introduce readers to the tools used in the management of operational risk in today's financial services industry[J]. The RMA Journal, 2002, 4(1): 65-71.
[7] Carmeli A, Tishler A, Edmondson A C. CEO relational leadership and strategic decision quality in top management teams: The role of team trust and learning from failure[J]. Strategic Organization, 2011, 10(1): 31-54.
[8] Madsen P, Desai V. Failing to learn? The effects of failure and success on organizational learning in the global orbital launch vehicle industry[J]. Academy of Management Journal, 2010, 53(3): 451-476.
[9] Paget M A. The unity of mistakes[M]. Philadelphia: Temple University Press, 1988.
[10] Zhao Bin. Learning from errors: The role of context, emotion, and personality[J]. Journal of Organizational Behavior, 2011, 32(3): 435-463.
[11] 陈国权, 马萌. 组织学习过程模型研究[J]. 管理科学学报, 2000, 3(3): 15-23.
[12] Beitler M,Mitlacher L. Information sharing, self-directed learning and its implications for workplace learning: A comparison of business student attitudes in Germany and the USA[J]. Journal of Workplace Learning, 2007, 19(8): 526-536.
[13] Tamir M, Robinson M D. Knowing good from bad: The paradox of neuroticism, negative affect, and evaluative processing[J]. Journal of Personality and Social Psychology, 2004, 87(6): 913-925.
/
| 〈 |
|
〉 |
