图书情报工作

图书情报工作 >

2013 , Vol. 57 >Issue 22: 92 - 98,22

DOI: https://doi.org/10.7536/j.issn.0252-3116.2013.22.015

情报研究

综合性大学在校生移动阅读行为特征研究——基于用户体验的视角

  • 钱鸥 ,
  • 李翔翔
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  • 1. 武汉大学信息管理学院;
    2. 台湾大学图书资讯学
钱鸥，武汉大学信息管理学院硕士研究生，E-mail：nancy_ou_g@whu.edu.cn；李翔翔，台湾大学图书资讯学系硕士研究生。

收稿日期: 2013-09-22

  修回日期: 2013-11-04

  网络出版日期: 2013-11-20

基金资助

本文系2009年国家社会科学基金重大项目“我国公共部门信息资源增值利用对策研究”（项目编号：09&ZD039）研究成果之一。

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Study on the Mobile Reading Behaviors of Undergraduate in Comprehensive Universities from Users’ Experience Perspective

  • Qian Ou ,
  • Li Xiangxiang
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  • 1. School of Information Management of Wuhan University, Wuhan 430072;
    2. Department and Graduate Institute of Library and Information Science, Taipei 100087

Received date: 2013-09-22

  Revised date: 2013-11-04

  Online published: 2013-11-20

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摘要

采用用户体验、追踪访谈等实证研究方法，以武汉大学移动图书馆为例，从阅读时间、获取方式、阅读内容、阅读便利4个维度研究发现用户移动阅读认知和体验的行为特点：实验前对图书馆移动阅读服务了解少；实验者随时随地进行碎片化阅读，但受WiFi热点分布影响；对休闲娱乐类资源粘性强，对学术性内容阅读较少。基于此，为综合性高校图书馆移动阅读服务设计优化提出建议。

关键词： 移动阅读; 用户体验; 服务设计

本文引用格式

钱鸥 , 李翔翔 . 综合性大学在校生移动阅读行为特征研究——基于用户体验的视角[J]. 图书情报工作, 2013 , 57(22) : 92 -98,22 . DOI: 10.7536/j.issn.0252-3116.2013.22.015

Abstract

By the empirical research methods of the user experience and tracking test, taking the mobile library of Wuhan University as an example, this paper mainly explores behavior characteristics of users' mobile reading cognition and experience from four dimensions of reading time, reading access, reading content and reading convenience. Before the experiment, the users know little about the library mobile reading services; they appeal to fragmentation reading whenever and wherever it is possible, but are affected by wifi hotspots distribution; they strongly demand for recreational resources but less academic contents. According to the survey, it gives suggestions for the service design of mobile reading in comprehensive university libraries under the network environment.

Key words： mobile reading; user experience; service design

参考文献

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