收稿日期: 2014-02-08
修回日期: 2014-02-19
网络出版日期: 2014-03-05
基金资助
本文系国家自然科学基金面上项目“企业IT服务管理绩效评价模型及其应用研究”（项目编号：71271095）研究成果之一。
A Review on the Study of User Resistance in the Context of Information Systems Implementation
Received date: 2014-02-08
Revised date: 2014-02-19
Online published: 2014-03-05
张亚军 , 张金隆 , 陈江涛 . 信息系统实施情境下的用户抵制研究述评[J]. 图书情报工作, 2014 , 58(05) : 124 -130 . DOI: 10.13266/j.issn.0252-3116.2014.05.020
In order to systematically collect the related literatures of user resistance, this paper takes the foreign academic journal databases as search portals. Then it carries on a more comprehensive review to the foreign representative achievements in user resistance from five aspects such as definitions, types, relevant theories, influencing factors and coping strategies. It finally looks to the future development of user resistance based on analyzing the deficiencies of existing researches, so as to provide references for domestic academic researches and business practices.
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