专题一:新技术在美国图书馆最新实践进展研究

美国图书馆移动服务发展现状——纽约州图书馆的调查

展开
  • 1. 天津大学管理与经济学部;
    2. 天津理工大学管理学院;
    3. 美国南康涅狄格州立大学
刘奕捷,天津大学管理与经济学部博士研究生;吕荣胜,天津理工大学管理学院教授,博士生导师

收稿日期: 2014-04-08

  修回日期: 2014-05-15

  网络出版日期: 2014-06-20

The Library Mobile Services in USA:A Case Study of New York State Libraries

Expand
  • 1. School of Management and Economic, Tianjin University, Tianjin 300072;
    2. Management School, Tianjin University of Technology, Tianjin 300384;
    3. Southern Connecticut State University, New Haven 06515

Received date: 2014-04-08

  Revised date: 2014-05-15

  Online published: 2014-06-20

摘要

通过对美国纽约州公共图书馆和高校图书馆的调研,印证移动时代图书馆的传统服务模式正向移动化服务转移:①90%以上受访图书馆已可为移动设备提供服务;②一半以上图书馆网站优化后支持移动设备的服务项目可达6项甚至更多;③图书馆支持移动设备访问的主要范畴是目录访问和数字化内容,通过社交网络服务应用平台允许第三方应用程序接入已成为绝大多数图书馆提供移动服务的主流;④提供移动设备服务已列入图书馆规章或计划中。希望此次调研结果能给图书馆、网络技术部门以及信息系统专家和相关人士就图书馆移动服务的应用提供启示和参考。

本文引用格式

刘奕捷, 吕荣胜, 刘燕权 . 美国图书馆移动服务发展现状——纽约州图书馆的调查[J]. 图书情报工作, 2014 , 58(12) : 17 -25 . DOI: 10.13266/j.issn.0252-3116.2014.12.003

Abstract

Whether libraries have adopted mobile devices to provide mobile service, this research attempts to reveal the facts and issues relating to the change by surveying public and academic libraries in New York State, USA. The investigation resulted:①More than 90% libraries provide services for mobile users;②Over half libraries provide six or more service categories to various mobile devices;③While remotely access to library catalog and digital content is the most frequently activity supported by the mobile-optimized library websites, multiple social networking activities through third-party platforms are undertaken in many public and university/college libraries;④Almost half of the libraries have strategic plans to help guide mobile services in their libraries. The data hopefully provide librarians, technologists, and information professionals with an increased awareness of the current mobile services in the US to endorse libraries' mobile services.

参考文献

[1] Thomas L.Mobile libraries survey 2010[J].Library Journal, 2010,135(17):30-34.

[2] Rainie H,Zickuhr K,Duggan M.Mobile connections to libraries[EB/OL].[2013-10-29].http://libraries.pewinternet.org/2012/12/31/mobile-connections-to-libraries/.

[3] Pucell K.Search and email still top the list of most popular online activities[EB/OL].[2012-11-24] http://www.pewinternet.org/Reports/2011/Search-and-email.aspx.

[4] Smith A.Americans and text messaging [EB/OL]. [2014-01-13] http://www.pewinternet.org/Reports/2011/Cell-Phone-Texting-2011.aspx.

[5] Barnhart F D,Pierce J E.Becoming mobile: Reference in the ubiquitous library[J].Journal of Library Administration,2011,51(3): 279-290.

[6] Lippincott J K.A mobile future for academic libraries[J]. Reference Services Review,2010,38(2): 205-213.

[7] Enis M.Patrons expect more mobile services[EB/OL].[2014-01-13].http://www.thedigitalshift.com/2012/08/mobile/patrons-expect-more-mobile-services-handheld-librarian-conference/.

[8] Thomas L.Mobile Libraries 2012[J]. Library Journal,2012,137(2): 26-28.

[9] KosturskiK,Skornia F.Handheld libraries 101: Using mobile technologies in the academic library[J].Computers In Libraries,2011,31(6):11-13.

[10] Walsh A.Using mobile technology to deliver library services:A handbook[M].Lanham, Maryland:Scarecrow Press, 2012.

[11] Zickuhr K.Tablet ownership 2013[EB/OL].[2013-06-10].http://pewinternet.org/Reports/2013/Tablet-Ownership-2013.aspx.

[12] Cole V,Krkoska B B.Launching a text a librarian service: Cornell's preliminary experiences[J]. Reference Librarian,2011,52(1):3-8.

[13] Pearce A.Text message reference at NYU Libraries[J].Reference Librarian,2010,51(4):256-263.

[14] Purcell K,Entner R,Henderson N.The rise of apps culture [EB/OL].[2014-01-14].http://pewinternet.org/Reports/2010/The-Rise-of-Apps-Culture/Overview.aspx.

[15] Pope K,Peters T,Bell L,et al.Twenty-first century library must-haves: Mobile library services [EB/OL].[2014-01-15].https://wiki.ucop.edu/download/attachments/34668692/TwentyFirst+Century+Library+Must-Haves+Mobile+Library+Services.pdf.

[16] Buckland A,Godfrey K.Save the time of the avatar: Canadian academic libraries using chat reference in multi-user virtual environments[J]. The Reference Librarian,2009,51(1):12-30.

[17] Neuendorf K A.The content analysis guidebook[M].California:Thousand Oaks:Sage,2002.

[18] Kim I,Kuljis J.Applying content analysis to Web-based content[J]. Journal of Computing and Information Technology,18(4):369-375.

文章导航

/