收稿日期: 2015-06-30
修回日期: 2015-08-23
网络出版日期: 2015-09-05
基金资助
本文系江苏省社会科学基金一般项目"社会化媒体环境下用户信息搜索策略选择及其效率评价研究"(项目编号:15TQB010)研究成果之一。
Tasks Perception and Emotional States of Users in Collaborative Information Retrieval Behavior
Received date: 2015-06-30
Revised date: 2015-08-23
Online published: 2015-09-05
[目的/意义]全面考量任务感知和情感状态在协同搜索中呈现的规律及其对协同搜索效率的影响,深入理解用户协同搜索行为,可以为协同信息检索系统的设计和改进提供借鉴。[方法/过程]运用模拟实验和问卷调查的研究方法,选取Coagmento协同搜索系统作为研究平台,研究对不同任务类型的协同搜索过程中不同问题解决能力和亲密度的协作团队的任务感知和情感状态差异,以及任务感知和情感状态之间的关联性和协同搜索效率的影响因素。[结果/结论]任务类型全面影响协同搜索中的任务感知,问题解决能力的影响大于成员亲密度;三者影响协同搜索中的用户情绪状态;用户情绪状态呈现"正向→负向→正向"的变化规律;任务感知和正向情绪有利于提升协同搜索效率; 任务感知和情感状态之间具有复杂的相关性。
袁红 , 赵宇珺 . 协同搜索行为中的用户任务感知及情绪状态研究[J]. 图书情报工作, 2015 , 59(17) : 89 -98 . DOI: 10.13266/j.issn.0252-3116.2015.17.014
[Purpose/significance]This paper aims to explore the laws of task perception and emotional states in collaborative search and their effects on collaborative search efficiency, and understand users collaborative search behaviors, to provide reference for the design and improvement of collaborative information retrieval system.[Method/process]With the research methods of experimentation and questionnaire and using the research platform of Coagmento cooperative search system, this paper studies the differences of task perception and emotional states of cooperative teams who have different problem-solving abilities and intimacy during the process of different task types of cooperative search, the relationship between task perception and emotional states, and the influence factors of cooperative search efficiency. [Result/conclusion]The research results show that: the task type has the most impact and the problem-solving ability has more effects than members intimacy on task perception of cooperative search; three of them all affect users' emotional states in cooperative search; the conversion of users’ emotional states show the law of "positive → negative → positive"; task perception and positive mood conducive to enhancing the cooperative search efficiency; and there is a complex relevance between task perception and emotional states.
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