图书情报工作

图书情报工作 >

2015 , Vol. 59 >Issue 23: 51 - 58

DOI: https://doi.org/10.13266/j.issn.0252-3116.2015.23.008

工作研究

基于OPAC日志的高校图书馆用户提问调整模式研究——以北京师范大学图书馆为例

  • 黄崑 ,
  • 张路路 ,
  • 钟村 ,
  • 秦婷玉 ,
  • 郭建峰
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  • 1. 北京师范大学政府管理学院 北京 100875;
    2. 北京师范大学图书馆 北京 100875
黄崑(ORCID:0000-0003-0850-7263),教授,博士,E-mail:huangkun@bnu.edu.cn;张路路(ORCID:0000-0001-5953-0864),硕士研究生;钟村(ORCID:0000-0001-6678-1),硕士研究生;秦婷玉(0000-0001-9194-6202),硕士研究生;郭建峰(ORCID:0000-0001-7082-9816),副研究馆员,硕士。

收稿日期: 2015-11-03

  修回日期: 2015-11-23

  网络出版日期: 2015-12-05

基金资助

本文系中央高校基本科研业务费专项资金资助项目"基于日志的高校图书馆用户检索行为研究"(项目编号:310422101)研究成果之一。

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Research on the Patterns of Multiple Query Reformulations in OPAC Logs of Domestic University Libraries:A Case Study in the Beijing Normal University Library

  • Huang Kun ,
  • Zhang Lulu ,
  • Zhong Cun ,
  • Qin Tingyu ,
  • Guo Jianfeng
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  • 1. School of Government, Beijing Normal University, Beijing 100875;
    2. Beijing Normal University Library, Beijing 100875

Received date: 2015-11-03

  Revised date: 2015-11-23

  Online published: 2015-12-05

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摘要

[目的/意义] 探讨高校图书馆用户在使用图书馆OPAC系统查找相关资源时调整提问的行为模式。[方法/过程] 以北京师范大学图书馆OPAC日志数据为对象,采用S.Y.Rieh与Xie Hong提出的提问调整模式类型,利用内容分析法对提问日志进行内容编码和统计分析。[结果/结论] 高校图书馆用户的OPAC提问调整基本模式与网络信息检索提问调整模式基本一致,并且,在动态调整模式过程中,还可以细化为直线、阶梯、锯齿、凹凸、循环等子模式。针对如何优化OPAC系统和提升用户信息素养提出若干建议。

关键词： OPAC; 提问调整模式; 内容分析法

本文引用格式

黄崑 , 张路路 , 钟村 , 秦婷玉 , 郭建峰 . 基于OPAC日志的高校图书馆用户提问调整模式研究——以北京师范大学图书馆为例[J]. 图书情报工作, 2015 , 59(23) : 51 -58 . DOI: 10.13266/j.issn.0252-3116.2015.23.008

Abstract

[Purpose/significance] This paper explores the patterns of multiple query reformulations in domestic academic OPAC systems. [Method/process] On the basis of the basic patterns proposed by Rieh and Xie, the paper examines the OPAC log data of Beijing Normal University Library and uses the method of content analysis to code the log data and conducts statistical analysis. [Result/conclusion] The findings indicate that the basic types of query reformulation are similar with those of web query reformulations. Moreover, among the category of dynamic patterns, some sub categories are discovered, including linear pattern, ladder pattern, saw-toothed pattern, concave-convex and circle patterns. Finally it puts forwards some suggestions for improving the OPAC system and conducting user training.

Key words： OPAC; patterns of query reformulation; content analysis

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