收稿日期: 2016-02-01
修回日期: 2016-03-04
网络出版日期: 2016-03-20
基金资助
本文系国家社会科学基金一般项目"图书馆组织氛围测评模型及应用实践研究"(项目编号:15BTQ006)研究成果之一。
Developing Sequence and Inspiration of Organizational Climate Assessment in American Libraries
Received date: 2016-02-01
Revised date: 2016-03-04
Online published: 2016-03-20
[目的/意义] 基于对美国图书馆组织氛围测评发展历程的分析,总结相关启示,为我国大规模开展图书馆组织氛围测评研究与实践提供参考。[方法/过程] 从图书馆组织氛围测评产生的驱动因素、测评应用的探索与实践、测评指标的形成与优化、测评的方法及流程等方面系统梳理美国图书馆组织氛围测评的发展脉络,分析其发展历程的特点。[结果/结论] 我国大规模开展图书馆组织氛围测评,应因地制宜,融会贯通,开发本土化测评量表;完善机制,鼓励参与,实施标准化测评模式;以评促管,评建结合,树立良好的测评文化。
关键词: 美国图书馆; 组织氛围测评; ClimateQUAL
朱锁玲 , 包平 . 美国图书馆组织氛围测评的发展脉络及其启示[J]. 图书情报工作, 2016 , 60(6) : 104 -110 . DOI: 10.13266/j.issn.0252-3116.2016.06.016
[Purpose/significance] This paper intends to get some inspirations through analyzing the development history of organizational climate assessment in American libraries, to provide reference for the relevant research and practice in Chinses libraries, and facilitate the management optimization and service improvement of Chinses libraries.[Method/process] Based on the analysis on the driving factors of generation, exploration and practice of assessment application, formation and optimization of assessment indicators, method and process of assessment etc., this paper systematically elaborates the developing sequence of organizational climate assessment in American libraries, and then analyzes the characteristics of the whole developing process.[Result/conclusion] In order to implement the organizational climate assessment in Chinese libraries on a large scale, firstly we should conduct a comprehensive study on the subject and adjust measures to local conditions, to design an assessment index system which reflect the Chinese culture; secondly should improve the organizational mechanism and encourage more libraries to participate in the practice, to implement a standard assessment model; finally should promote the management through evaluation and combination of evaluation and construction", to keep a good culture of assessment during the process of practical application.
Key words: America library; organizational climate assessment; ClimateQUAL
[1] LITWIN G,STRINGER J,ROBERT A. Motivation and organizational climate[M]. Boston:Harvard University, 1968:28-82.
[2] LEWIN K, LIPPIT R,WHITE R. Patterns of aggressive behavior in experimentally created "social climate"[J]. Journal of social psychology, 1939, 10(2):269-299.
[3] ClimateQUAL®[EB/OL].[2015-11-20]. http://www.climatequal.org/about/partners.
[4] YAMINFIROOZ M, NOOSHINFARD F,SIAMIAN H. Structural equation model of organizational climate in Iranian academic libraries[J]. The electronic library, 2015, 33(5):943-958.
[5] 包平,周丽.ClimateQUALTM图书馆服务质量评价新体系[J].大学图书馆学报,2010(5):96-100.
[6] 江新.图书馆组织气候评价CliamteQUALTM的本土化研究[J].图书情报工作,2013,57(17):39-44,81.
[7] 徐佳宁.模糊法优化ClimateQUALTM组织氛围评价法研究[J].图书情报工作,2012,56(8):49-53, 60.
[8] 包平,周丽.基于ClimateQUALTM的高校图书馆评价实证研究[J].大学图书馆学报,2012(1):35-40.
[9] 王庆燕,石金涛.组织气氛与组织文化的研究脉络与异同[J].中国软科学,2005(9):112-119.
[10] 柯平.从科学管理到文化管理——关于图书馆组织文化的战略思考[J].大学图书馆学报,2013(3):44-49.
[11] PLOYHART R. Staffing in the 2stcentury:newchallenges and strategic opportunities[J]. Journal of management, 2006, 32(6):868-897.
[12] RODRIGUEZ R. Tapping the Hispanic laborpool[J]. HR magazine 2004, 49(4):73-79.
[13] 陈维政,李金平.组织气候研究回顾及展望[J].外国经济与管理,2005,27(8):18-25.
[14] 范丽群,石金涛,王庆燕.国外组织气氛研究综述[J].华东经济管理,2006,20(1):100-103.
[15] SCHNEIDER B.The people makethe place[J]. Personnel psychology,1987, 40(3):437-453.
[16] 郑德俊.图书馆组织气候评价初论[J].中国图书馆学报,2011(3):120-127.
[17] LOWRY C, HANGES P. What is the healthy organization? Organizationalclimate and diversity assessment:a research partnership[J].Portal:libraries and the academy, 2008, 8(1):1-5.
[18] REESE G,HAWKINS E. Stop talking, start doing[M]. Chicago:ALA, 1999:14.
[19] BAUGHMAN M, LOVE J, LOWRY C, et al. From organizational assessment to organizational change:the University of Maryland library experience[C]//FRANCO F, HILLER S, HINCHLIFFE L,et al. Proceedings of the library assessment conference:building effective, sustainable, practical assessment. Washington:Association of Research Libraries, 2006:319-329.
[20] KYRILLIDOU M, BAUGHMAN S. ClimateQUAL:organizational climate and diversity assessment[J]. C&RL News, 2009, 70(3):154-157.
[21] KYRILLIDOU M, LOWRY C, HANGES P,et al.ClimateQUALTM:organizational climate and diversity assessment[EB/OL].[2015-11-20]. http://www.hangeslab.umd.edu/kyrillidou_climatediversityassessment.pdf.
[22] MORRIS S.Introduction to ClimateQUAL Lite (slides)[EB/OL].[2015-11-25]. http://www.climatequal.org/documents/admin/2014/2014-climatequal-lite.pdf.
[23] LOWRY C. Subcultures and values in academic libraries-what does ClimateQUAL® research tell us[EB/OL].[2015-12-02]. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.297.5043&rep=rep1&type=pdf#page=223.
[24] PHIPPS S, FRANKLIN B, SHARMA S. Striving for excellence:organizational climate matters[EB/OL].[2015-12-02]. https://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/19565.
[25] LILLARD L.Diversity and organizational culture survey:useful methodologicaltool or pandora'sbox?[C]//FRANCO F, HILLER S, HINCHLIFFE L,et al. Proceedings of the library assessment conference:building effective, sustainable, practical assessment. Washington:Association of Research Libraries, 2006:331-347.
/
| 〈 |
|
〉 |