收稿日期: 2016-02-23
修回日期: 2016-03-23
网络出版日期: 2016-04-05
基金资助
本文系国家自然科学基金项目"Web2.0环境下基于社会化网络瓶颈限制的信息扩散最大化研究"(项目编号:71203166)和武汉大学人文社会科学"70后"学者学术发展计划专题项目"数字人文和语义挖掘"研究成果之一。
Study on Influence Factors of Electronic Resources Excessive Downloading of Digital Library: Under the Scenario Based on Task Driven and Punishment Inhibition
Received date: 2016-02-23
Revised date: 2016-03-23
Online published: 2016-04-05
[目的/意义] 电子资源下载管理是数字图书馆运营管理中的重要组成部分。为探究影响用户过度下载行为的因素,从任务驱动与惩罚机制的双重情境出发,在整合沉浸体验理论和时间压力理论的基础上构建理论模型。[方法/过程] 实证研究部分,以大学生中经常使用数字图书馆电子资源的群体为样本,采用情境实验结合问卷访谈的方式收集419份有效问卷作为研究数据,并利用SPSS21.0及Amos22.0对模型进行检验。[结果/结论] 研究结果显示,感知任务重要性显著正向影响感知过程愉悦性和感知任务紧迫性,感知过程愉悦性和感知任务紧迫性显著正向影响感知过程有用性,感知个人惩罚程度对感知过程有用性具有显著负向影响,感知组织惩罚程度对感知过程有用性没有显著负向影响,感知过程有用性显著正向影响过度下载意愿。
张敏 , 张磊 . 数字图书馆电子资源过度下载意愿的影响因素研究——基于任务驱动与惩罚抑制的双重情境[J]. 图书情报工作, 2016 , 60(7) : 116 -122 . DOI: 10.13266/j.issn.0252-3116.2016.07.018
[Purpose/significance] Downloading management of electronicresources is an important part of digital library operation management. To explore the influence factors of excessive downloading behaviors, the paper starts from the scenario of task driven and punishment mechanism, and puts forward the theoretical model based on the theories of integrating flow experience and time pressure. [Method/process] It makes theEmpirical research part, by selecting undergraduate students who often use digital library electronic resources as samples, collecting 419 valid questionnaires combined situational experiment and questionnaire interview, and testing the model with SPSS21.0 and Amos22.0.[Result/conclusion] Experimental results show that Perceived Task Importance significantly and positively influences Perceived Task Urgency and Perceived Enjoyment, Perceived Task Urgency and Perceived Enjoyment significantly and positively affects Perceived Process Usefulness, Perceived Degree of Personal Punishment has significant negative influence on Perceived Process Usefulness, Perceived Degree of Organizational Punishment has no significant negative impact on Perceived Process Usefulness, Perceived Process Usefulness significantly and positively affects Excessive Download Intention.
[1] 史楠. 我国公共图书馆网站数字资源过量下载情况调查与分析[J]. 图书馆学研究, 2011(20):42-44.
[2] 张静, 强自力, 邵晶. 电子资源违规使用行为分析及图书馆的应对措施[J]. 大学图书馆学报, 2008, 26(2):64-67.
[3] 邹容. 数据库过量下载行为分析及规范[J]. 科技情报开发与经济, 2011, 21(4):160-161.
[4] 吴蜀红. 约束数据库过量下载的版权公告亟待规范[J]. 大学图书馆学报, 2010, 28(4):10-16.
[5] 吉林大学图书馆.图书馆关于ScienceDirect数据库超量下载情况的通报[EB/OL].[2015-07-06].http://lib.jlu.edu.cn/portal/notice/830.aspx.
[6] 徐文贤, 陈雪梅. 高校图书馆数据库过量下载行为研究[J]. 图书馆理论与实践, 2014(11):20-23.
[7] CSIKSZENTMIHALYI M. Play and intrinsic rewards[J]. Journal of humanistic psychology,1975,15(3):41-63.
[8] CSIKSZENTMIHALYI M, LEFEVRE J. Optimal experience in work and leisure[J]. Journal of personality & social psychology, 1989, 56(5):815-822.
[9] PRIVETTE G. Peak experience, peak performance, and flow:a comparative analysis of positive human experiences[J]. Journal of personality & social psychology, 1983, 45(6):1361-1368.
[10] SEVENSON O, EDLAND A. Change of preferences under time pressure:choices and judgments[J]. Scandinavian journal of psychology, 2008, 28(4):322-330.
[11] ORDONEZ L D, LII L B. Decision making under time pressure:how time constraint affects risky decision making[J].Organizational behavior and human decision processes,1997, 71(2):121-140.
[12] LURIA G, TORJMAN A. Resources and coping with stressful events[J]. Journal of organizational behavior, 2009, 30(6):685-707.
[13] ARIELY D, ZAKAY D. A timely account of the role of duration in decision making[J]. Acta psychologica, 2001, 108(2):187-207.
[14] MCGINNIS L P, GENTRY J W, GAO T. The impact of flow and communitas on enduring involvement in extended service encounters[J]. Journal of service research, 2008, 11(1):74-90.
[15] LIU Y, LI H. Exploring the impact of use context on mobile hedonic services adoption:an empirical study on mobile gaming in China[J].Computers in human behavior, 2011, 27(2):890-898.
[16] ZAKAY D. Attention and duration judgement[J].Psychology francaise, 2005,50(1):65-79.
[17] KARAU S J, KELLY J R. The effects of time scarcity and time abundance on group performance quality and interaction process[J].Journal of experimental social psychology,1992,28(6):542-571.
[18] DAVIS F D. A technology acceptance model for empirically testing new end-user information systems:theory and results[D]. Cambrideg:Mit Sloan School of Management, 1985.
[19] DAVIS F D, BAGOZZI R P, WARSHAW P R. User acceptance of computer technology:a comparison of two theoretical models[J].Management science,1989,35(8):982-1003.
[20] DAVIS F D. Perceived usefulness, perceived ease of use, and user acceptance of information technology[J].MIS quarterly, 1989, 13(3):319-340.
[21] AJZEN I, DRIVER B L. Prediction of leisure participation from behavioral, normative, and control beliefs:an application of the theory of planned behavior[J].Leisure sciences, 1991, 13(3):185-204.
[22] LAURENT G, KAPFERER J N. Measuring consumer involvement profiles[J].Journal of marketing research, 1985, 22(1):41-53.
[23] JACKSON S A, MARSH H W. Development and validation of a scale to measure optimal experience:the flow state scale[J]. Journal of sport & exercise psychology, 1996, 18(1):17-35.
[24] 林忠, 郑世林. 时间压力对沉浸体验影响的内在机理——基于工作场所的实证研究[J]. 财经问题研究, 2014(9):107-113.
[25] PARKER D F, DECOTIIS T A. Organizational determinants of job stress[J].Organizational behavior and human performance,1983,32(2):160-177.
[26] 邓朝华, 鲁耀斌, 张金隆. TAM、可靠性和使用能力对用户采纳移动银行服务的影响[J]. 管理评论, 2009, 21(1):59-66.
[27] PODSAKOFF P M, BARMAN M L, TODOR W D, et al. Relationships between leader reward and punishment behaviors, role ambiguity and hospital pharmacists' satisfaction[J]. Academy of management proceedings, 1982(1):42-46.
[28] PODSAKOFF P M, BARMAN M L, TODOR W D, et al. Relationships between leader reward and punishment behaviors, role ambiguity and hospital pharmacists' satisfaction[J]. Academy of management proceedings, 1982(1):42-46.
[29] BHATTACHERJRR A. Understanding information systems continuance:an expectation confirmation model[J]. MIS quarterly, 2001, 25(3):351-370.
[30] 严安, 严亚兰. 高校图书馆电子资源持续使用意愿影响因素实证研究[J]. 图书馆论坛, 2013, 33(3):43-50.
/
| 〈 |
|
〉 |
