收稿日期: 2016-05-10
修回日期: 2016-06-05
网络出版日期: 2016-06-20
基金资助
本文系中国高等教育文献保障系统CALIS全国农学文献信息中心研究项目“基于ClimateQUALTM的图书馆制度创新实证研究”项目编号：2014030和国家社会科学基金项目“图书馆组织氛围测评模型及应用实践研究”项目编号：15BTQ006研究成果之一。
Exploration of Organizational Climate Optimization in Libraries: A Case Study in Nanjing Agricultural University Library
Received date: 2016-05-10
Revised date: 2016-06-05
Online published: 2016-06-20
[目的/意义] 组织氛围优化有助于提升馆员对图书馆的满意度和馆员的工作热情。案例分析有助于在更多图书馆推广组织氛围测评，进而为管理优化决策提供支持。[方法/过程] 南京农业大学图书馆借鉴美国图书馆界开展ClimateQUALTM测评的做法，在对ClimateQUALTM量表进行本地化改造的基础上，分别于2011和2015年对图书馆组织氛围开展量化测评，通过分析数据寻找存在的问题并不断优化管理方案。历经4年多时间，完成图书馆组织氛围的优化探索过程。[结果/结论] 前后两次测评数据对比显示，2015年得分较2011年整体有所提升，同时集思广益、创新、激励竞争、用户服务和团队合作5个指标得分明显提升，说明组织氛围测评的必要性和管理创新举措的有效性。
关键词： 图书馆; 组织氛围; 管理创新; ClimateQUALTM
唐惠燕 , 倪峰 , 陈蓉蓉 . 图书馆组织氛围优化探索——基于南京农业大学图书馆的案例分析[J]. 图书情报工作, 2016 , 60(12) : 87 -94 . DOI: 10.13266/j.issn.0252-3116.2016.12.013
[Purpose/significance] Organizational climate optimization helps to improve the librarians' satisfaction of the library and their work enthusiasm. Case analysis is helpful to promote organizational climate assessment in more libraries so as to provide support for management optimization.[Method/process] By learning from the practice of ClimateQUALTM assessment in American libraries and localizing it, Nanjing Agricultural University Library implemented the assessments in 2011 and 2015 separately, and then the library found the problems in the organization by analyzing data and optimizing the organization management continually. Thus, the library has completed the exploration of organizational climate optimization during the past four years.[Result/conclusion] According to the comparison of the data in two rounds of assessments, the organizational climate of Nanjing Agricultural University Library in 2015 is better than in 2011, especially in the climates of deep diversity, innovation, encouraging and competing, customer service and teamwork. It is confirmed that the organizational climate assessment is necessary and the measures of management innovation are effective.
Key words： libraries; organizational climate; management innovation; ClimateQUALTM
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