[目的/意义]针对图书馆特色数字馆藏建设中用户参与度低、参与持续性弱的问题,尝试建立用户参与保障机制,引导图书馆系统地考虑用户参与机制的引入问题,提高用户的持续参与度。[方法/过程]基于"志愿者参与图书馆资源和服务意愿调查"和"用户参与数字特色馆藏建设意愿调查"两个问卷调查,了解用户参与动机、期望获得的激励要素和用户眼中的参与阻碍要素,根据调查结果分析和国内外图书馆用户参实践,概括用户参与机制的基本要素,构建用户参与保障机制方案。[结果/结论]建立包括重点用户寻找和招募机制、宣传推广机制、激励引导机制、管理支持机制、质量控制机制所构成的保障机制方案,并说明机制建立过程中需要注意的问题。
[Purpose/significance] Aiming at the problems of low participation and persistent weak in library collection user involvement, this paper tries to establish the guarantee mechanism scheme of user participation to improve user's continued participation.[Method/process] Though two questionnaires about "volunteers participating will in library resources and services" and "user participating will in the digital special collections", this paper gains the user participation motivations, the expected incentive factors and participation hindrances factors in users' eyes, summarizes the basic elements of user participation guarantee, and constructs the guarantee mechanism scheme of user participation with the help of the survey results and the users' participating practices in domestic and foreign libraries.[Result/conclusion] This paper establishes guarantee mechanism scheme including key users finding and recruiting mechanism, promotion mechanism, incentive mechanism, user management and supporting mechanism, and quality control mechanism, and explains the problems needed to pay attention to in the process of establishing the mechanism.
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