图书情报工作

图书情报工作 >

2017 , Vol. 61 >Issue 5: 57 - 65

DOI: https://doi.org/10.13266/j.issn.0252-3116.2017.05.008

理论研究

企业移动终端App用户信息隐私关注模型构建

  • 郝森森 ,
  • 许正良 ,
  • 钟喆鸣
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  • 吉林大学管理学院 长春 130022
郝森森(ORCID:0000-0002-3595-1725),博士研究生,E-mail:sensenhao@qq.com;许正良(ORCID:0000-0003-2646-9221),副院长,教授,博士生导师;钟喆鸣(ORCID:0000-0003-0082-5582),博士研究生。

收稿日期: 2016-12-07

  修回日期: 2017-02-15

  网络出版日期: 2017-03-05

基金资助

本文系吉林大学研究生创新基金资助项目"大数据背景下企业移动终端App用户信息隐私保护需求问题研究"（项目编号：2016127）研究成果之一。

收起

Enterprise Mobile Terminal App User Information Privacy Concern Model

  • Hao Sensen ,
  • Xu Zhengliang ,
  • Zhong Zheming
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  • School of Management, Jilin University, Changchun 130022

Received date: 2016-12-07

  Revised date: 2017-02-15

  Online published: 2017-03-05

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摘要

[目的/意义] 针对企业移动终端App用户，对其信息隐私关注的内在机理进行研究，以进一步丰富信息隐私关注的理论体系，并为企业利用移动终端App进行营销活动和客户关系管理具有重要的指导。[方法/过程] 基于感知价值理论和计划行为理论，将信息隐私关注分为感知信息隐私收益和感知信息隐私支出两个维度，结合移动终端App的特点，探讨用户的行为态度、主观规范和感知行为控制对信息隐私关注两个维度的影响机理，以及信息隐私关注与用户信息披露行为之间的逻辑关系。[结果/结论] 最终构建企业移动终端App用户信息隐私关注模型。

关键词： 移动终端App; 信息隐私关注; 感知价值理论; 计划行为理论

本文引用格式

郝森森 , 许正良 , 钟喆鸣 . 企业移动终端App用户信息隐私关注模型构建[J]. 图书情报工作, 2017 , 61(5) : 57 -65 . DOI: 10.13266/j.issn.0252-3116.2017.05.008

Abstract

[Purpose/significance] The purpose of this paper is to study the intrinsic mechanism of information privacy concerns for enterprise mobile terminal users, which will further enrich the theory of information privacy concerns. Meanwhile, the paper has significant guidance for enterprises that use mobile terminal App for marketing customer relationship management. [Method/process] Based on the theory of perceived value and the theory of planned behavior(TPB), this paper divides information privacy concerns into two dimensions, which are perceived information privacy benefit and perceived information privacy expenditure. Combined with the characteristics of mobile terminal App, the impact mechanism of users' behavior attitude, subjective norm and perceived behavior control on two dimensions of information privacy concerns, and the logical relationship between information privacy concern and user information disclosure behavior. [Result/conclusion] A user information privacy concern model for mobile terminal App is constructed.

Key words： mobile terminal App; information privacy concern; perceived value theory; theory of planned behavior (TPB)

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