[目的/意义]探讨关键趋势、重要挑战和技术发展对图书馆的学习、创新探索及信息管理的战略、业务和服务方面产生的影响，为图书馆员、图书馆馆长、图书馆工作人员、政策制定者和技术人员提供参考和技术规划指南。[方法/过程]由来自5大洲14个国家的教育和技术专家组成专家组，通过系统查阅与新技术有关的相关文献、讨论其应用、头脑风暴聚焦报告的核心内容，最后基于改良的德尔菲法最终确定纳入报告的内容。[结果/结论]提出6项关键趋势、6项重要挑战以及6项技术的重要发展，主要包括：图书馆仍然是丰富信息和知识的守门人，将新媒体和技术纳入战略规划是至关重要的，图书馆必须适应与紧跟数据存储和发布，学术记录与出版物的格式的发展演变，开放获取是图书馆应对财政拮据问题的一个潜在解决办法，图书馆必须平衡其作为独立学习和合作场所的空间职能，数字学术技术支持图书馆界研究领域不断演变，人工智能和物联网将扩大图书馆服务的效用和边界，等。

[Purpose/significance]This report is poised to impact library strategies, operations, and services with regards to learning, creative inquiry, research, and information management, containing a reference and technology planning guide for librarians, library leaders, library staff, policymakers, and technologists.[Method/process]A panel composed of education and technology experts from 14 countries on five continents. The panel's work begins with a systematic review of the literature, then the group discusses on existing applications of emerging technology and brainstorms on new ones, finally selects the topics in the report based on a modified Delphi process.[Result/conclusion]Six key trends, six significant challenges, and six developments in technology profiled in this report, include that, libraries remain the gatekeepers to rich tapestries of information and knowledge, incorporating new media and technologies in strategic planning is essential, open access is a potential solution in the face of financial constraints, the research landscape is evolving enabled by digital scholarship technologies, artificial intelligence and the Internet of Things are poised to amplify the utility and reach of library services, etc.