[目的/意义]当前知识付费平台如何以最高的效率为用户提供最有价值的信息成为各方十分关注的问题,分析知识付费平台信息资源质量的影响因素,对于促进知识付费行业健康发展具有重要意义。[方法/过程]以"知乎""得到"等主要知识付费平台为调研对象,从在线用户对知识付费感知的角度,在网络调查与文献资料收集的基础之上,利用数据分析探寻影响知识付费平台提高知识与信息资源质量的主要因素,提出促进知识付费平台提高信息资源质量的可行性措施。[结果/结论]分析发现,未来知识付费平台的重点将从对内容的开发转向用户群体的争夺,并沿垂直领域发展,与其他各大商业平台进一步融合,视频将成为平台新的经济增长点。多元化、高效率、流水化的内容将成为推动知识付费平台为用户提供高质量的信息资源的核心动力。
[Purpose/significance] At present, how to provide users with the most valuable information with the highest efficiency has become a concern of all parties. It is of great significance to analyze the influencing factors of the information resources quality of knowledge payment platform for promoting the healthy development of knowledge payment industry.[Method/process] Taking the main knowledge payment platforms such as "knowing" and "getting" as research objects, from the perspective of online users' perception of knowledge payment, and on the basis of network investigation and literature collection, this paper explored the main factors affecting the quality of knowledge and information resources by data analysis, and put forward feasible measures to promote the quality of information resources by knowledge payment platforms.[Result/conclusion] It is found that in the future, the focus of knowledge payment platform will shift from content development to competition among user groups, and develop along the vertical field. Video will become a new economic growth point of the platform, further integrating with other major commercial platforms. Diversified, efficient and streamlined content will be the core driving force to promote knowledge payment platform to provide users with high-quality information resources.
[1] 李武,艾鹏亚,许耀心.在线付费问答平台的用户付费模式及付费意愿研究[J].图书情报工作,2018,62(13):24-29.
[2] 王铮,刘彦芝.在线知识付费平台的市场机制探究——兼论对知识平台市场机制缺陷的应对与干预[J].图书情报知识,2018(4):24-31.
[3] 杜晓."知识付费"三大法律问题如何破解[N]. 法制日报,2017-06-19(5).
[4] 王大庆. 在线知识付费产品用户付费意愿的影响因素研究[D].武汉:武汉大学,2018.
[5] 阙丹怡. 个人知识付费现状调查分析及影响因素研究[C]//中国统计教育学会.2017年(第五届)全国大学生统计建模大赛获奖论文选.北京:中国统计教育学会,2017:27.
[6] 艾瑞咨询.《2018年中国在线知识付费市场研究报告》[R/OL].[2019-05-01].http://www.iimedia.cn/.
[7] 张帅,王文韬,李晶.用户在线知识付费行为影响因素研究[J].图书情报工作,2017,61(10):94-100.
[8] 喻国明,郭超凯.线上知识付费:主要类型、形态架构与发展模式[J].编辑学刊,2017(5):6-11.
[9] 方爱华,陆朦朦,刘坤锋.虚拟社区用户知识付费意愿实证研究[J].图书情报工作,2018,62(6):105-115.
[10] 武小菲.互联网时代专业出版社的知识付费模式构建与传播[J].出版发行研究,2017(12):5-8.
[11] 鲍艳红,赵雨春.从"知识付费"的回归看新媒体时代优质内容的生产[J].新媒体研究,2017,3(22):98-99.
[12] 吴悦,张佳丽,何乃洋.付费音频中用户心理需求类型及发展的双重困境[J].新媒体研究,2017,3(22):76-78.
[13] 张利洁,张艳彬.从免费惯性到付费变现——数字环境下知识传播模式的变化研究[J].编辑之友,2017(12):50-53.
[14] 于风,王倩.知识付费存在的问题及未来展望[J].中国报业,2017(11):28-30.
[15] 周美露.信息碎片化时代体育媒体"知识付费"平台的构建[J].新闻世界,2017(6):59-61.
[16] 高磊. 新媒介环境下知识型社群的传播实践研究[D].济南:山东大学,2017.
[17] 温宝臣. "知识付费"风口来袭[N]. 经济日报,2017-04-06(13).
[18] 黄彬. 网络社区知识服务的购买意愿研究[D].上海:华东师范大学,2017.
[19] 宋金倩. 线上知识付费用户持续使用意愿影响因素的研究[D].济南:山东大学,2018.
[20] PANDE A C,SOODAN V.Role of consumer attitudes,beliefs and subjective norms as predictors of purchase behaviour:a study onpersonal care purchases[J].The business & management review,2015,5(4):284-291.
[21] DODDS W B,MONROE K B,GREWAL D. Effects of price,brand,and store information on buyers'product evaluations[J].Journal of marketing research,2015,28(3):307-319.