情报研究

硕士研究生网络学术信息查寻行为中的情绪作用机制

  • 牟元樵 ,
  • 邓小昭
展开
  • 西南大学计算机与信息科学学院 重庆 400715
牟元樵(ORCID:0000-0003-4665-327X),硕士研究生。

收稿日期: 2019-03-13

  修回日期: 2019-06-05

  网络出版日期: 2019-12-05

基金资助

本文系西南大学2017年度人文社会科学研究重大项目培育项目"网络空间安全战略视域下的信息行为及治理研究"(项目编号:5360200050)研究成果之一。

Emotional Mechanism of Postgraduates' Online Academic Information Seeking Behavior

  • Mu Yuanqiao ,
  • Deng Xiaozhao
Expand
  • College of Computer and Information Science, Southwest University, Chongqing 400715

Received date: 2019-03-13

  Revised date: 2019-06-05

  Online published: 2019-12-05

摘要

[目的/意义] 探析硕士研究生网络学术信息查寻行为中的情绪作用机制,以深化信息查寻行为中情绪问题的研究。[方法/过程] 通过半结构化访谈法,收集网络环境下25位硕士研究生学术信息查寻活动的相关数据,使用三级编码对质性数据进行分析,提炼其信息查寻行为中的情绪特征与行为特征。[结果/结论] 硕士研究生在网络学术信息查寻行为过程中会产生不同类型的情绪效价和情绪唤醒度,前者包括积极情绪、中性情绪和消极情绪,后者包括高唤醒度、中唤醒度和低唤醒度;情绪效价与情绪唤醒度将引发不同类型的积极行为与消极行为。

本文引用格式

牟元樵 , 邓小昭 . 硕士研究生网络学术信息查寻行为中的情绪作用机制[J]. 图书情报工作, 2019 , 63(23) : 87 -96 . DOI: 10.13266/j.issn.0252-3116.2019.23.010

Abstract

[Purpose/significance] The paper is aimed to explore the emotional mechanism of postgraduates' online academic information seeking behavior, in order to deepen the research on emotional problems in information seeking behavior.[Method/process] By employing semi-structured interview method, relevant data of 25 postgraduate students' academic information search activities in the network environment were collected. The qualitative data were analyzed by using three-level coding, and the emotional and behavioral characteristics of their information search behaviors were extracted.[Result/conclusion] In the process of searching online academic information, graduate students have different types of emotional valence and emotional arousal. The former includes positive emotion, neutral emotion and negative emotion, while the latter includes high arousal, medium arousal and low arousal. Emotional valence and arousal can lead to different types of positive and negative behaviors.

参考文献

[1] 2019年全国研究生招生调查报告-中国教育在线[EB/OL].[2019-03-04].https://www.eol.cn/html/ky/2019report/section3.html#sc_3.
[2] 盖晓良,刘娟.研究生学术信息查寻行为模型与实证研究[J].图书情报工作,2015,59(8):15-24.
[3] BRONSTEIN J. The role of perceived self-efficacy in the information seeking behavior of library and information science students[J]. Journal of academic librarianship, 2014, 40(2):101-106.
[4] COLMAN A M. A dictionary of psychology[EB/OL].[2019-03-04].http://www.oxfordreference.com/search?q=emotion&searchBtn=Search&isQuickSearch=true.
[5] 孟昭兰.情绪心理学[M].北京:北京大学出版社, 2005.
[6] LAZARUS R S, FOLKMAN S. Stress, appraisal, and coping[M]. New York:Springer,1984.
[7] RUSSELL J A, BARRETT L F. Core affect, prototypical emotional episodes, and other things called emotion:dissecting the elephant[J]. Journal of personality and social psychology, 1999, 76(5):805-819.
[8] BAGOZZI R P, GOPINATH M, NYER P U. The role of emotions in marketing[J]. Journal of the academy of marketing science, 1999, 27(2):184-206.
[9] 张志平.情感的本质与意义:舍勒的情感现象学概论[M].上海:上海人民出版社, 2006:59
[10] 石颖.试析情绪对信息满足度判断的影响[D].重庆:西南大学, 2008.
[11] RUSSELL J A. A circumplex model of affect[J]. Journal of personality and social psychology, 1980, 39(6):1161-1178.
[12] PHELPS E A, LEDOUX J E. Contributions of the amygdala to emotion processing:from animal models to human behavior[J]. Neuron, 2005, 48(2):175-187.
[13] KUHLTHAU C C. Inside the search process:information seeking from the user's perspective[J]. Journal of the American Society for Information Acience & Technology, 1991, 42(5):361-371.
[14] WILSON T D. On user studies and information needs[J]. Journal of documentation, 1981, 37(6):658-670.
[15] NAHL D. Social-biological information technology:an integrated conceptual framework[J].Journal of the American Society for Information Science and Technology,2007,58(13):2021-2046.
[16] SAVOLAINEN R. Emotions as motivators for information seeking:a conceptual analysis[J]. Library & information science research, 2014, 36(1):59-65.
[17] DERVIN B. An over view of sense-making research:concepts, methods, and results to date[EB/OL].[2019-07-31].http://faculty.washington.edu/wpratt/MEBI598/Methods/An%20Overview%20of%20Sense-Making%20Research%201983a.htm.
[18] 黄崑,李京津,吴英梅.信息行为研究中的情感负荷理论及应用研究综述[J].图书情报工作, 2018,62(12):116-124.
[19] FITZGERALD S R. The role of affect in the information seeking of productive scholars[J]. The journal of academic librarianship, 2018, 44(2):263-268.
[20] AGHAEI F, SOLEYMANI M R, RIZI H A. Information seeking anxiety among M.A. students of isfahan university of medical sciences[J]. Journal of education & health promotion, 2017, 6(1):1-6.
[21] 查先进,张晋朝,严亚兰.微博环境下用户学术信息搜寻行为影响因素研究——信息质量和信源可信度双路径视角[J].中国图书馆学报,2015,41(3):71-86.
[22] 梁子栋.基于ISP模型的学生用户学术信息查询模式研究[D].南京:南京大学,2015.
[23] 姜婷婷,贺虹虹,张正楠.搜索任务复杂度对用户情感的影响研究[J].图书情报知识,2016(4):74-82.
[24] 韩正彪,罗瑞,赵杰.学术用户情感控制与心智模型对信息检索绩效影响的实验研究[J].情报理论与实践,2017,40(1):59-64.
[25] WU D, DANG W Y, HE D Y. Undergraduate information behaviors in thesis writing:a study using the information search process model[J]. Journal of librarianship and information science,2017,49(3):256-268.
[26] SCHWARZ N. Feelings as information:informational and motivational functions of affective states[M]//Handbook of motivation and cognition:foundations of social behavior. New York:Guilford Press, 1990:527-561.
[27] FREDRICKSON B L. What good are positive emotions?[J]. Review of general psychology, 1998, 2(3):300-319.
[28] FREDRICKSON B L. The role of positive emotions in positive psychology. The broaden-and-build theory of positive emotions[J]. American psychologist,2001,56(3):218-226.
[29] TANGNEY J P. The self-conscious emotions:shame, guilt, embarrassment and pride[M]//Handbook of cognition and emotion. New Jersey:John Wiley & Sons, Ltd, 1999:541-568.
[30] ASPINWALL L G. Rethinking the role of positive affect in self-regulation[J]. Motivation & emotion, 1998, 22(1):1-32.
[31] ISBELL L M, BURNS K C, HAAR T. The role of affect on the search for global and specific target information[J]. Social cognition, 2005, 23(6):529-552.
[32] TIEDENS L Z, LINTON S. Judgment under emotional certainty and uncertainty:the effects of specific emotions on information processing[J]. Journal of personality and social psychology, 2001, 81(6):973-988.
[33] ASHFORD S J. Feedback-seeking in individual adaptation:a resource perspective[J]. Academy of management journal, 1986, 29(3):465-487.
[34] TROPE Y, NETER E. Reconciling competing motives in self-evaluation:the role of self-control in feedback seeking[J]. Journal of personality & social psychology, 1994, 66(4):646-657.
[35] 王浩成,汪淑云,车俊铁.国外基于情感角度的信息搜寻行为研究进展[J].情报科学,2018,36(2):165-170.
[36] SCHIMMACK U, DERRYBERRY D. Attentional interference effects of emotional pictures:threat, negativity, or arousal?[J]. Emotion, 2005, 5(1):55-66.
[37] NIELEN M M, HESLENFELD D J, HEINEN K, et al. Distinct brain systems underlie the processing of valence and arousal of affective pictures[J]. Brain & cognition, 2009, 71(3):387-396.
[38] STEFANUCCI J K, STORBECK J. Don't look down:emotional arousal elevates height perception[J]. Journal of experimental psychology general, 2009, 138(1):131-145.
[39] 甘甜,罗跃嘉,张志杰.情绪对时间知觉的影响[J].心理科学,2009(4):836-839.
[40] ZHOU M. University students' emotion during online search task:a multiple achievement goal perspective[J]. The journal of psychology, 2016, 150(5):576-590.
[41] 邱瑾,吴丹.协同信息检索行为中的情感研究[J].图书与情报,2013(2):105-110.
[42] KUHLTHAU C C. A principal of uncertainty of information seeking[J]. Journal of documentation, 1993, 49(4):339-355.
[43] ARAPAKIS I. Affective feedback:an investigation into the role of emotions in the information seeking process[C]//International ACM SIGIR conference on research and development in information retrieval. New York:ACM, 2008:395-402.
[44] MASLOW A H. The need to know and the fear of knowing[J]. The journal of general psychology, 1963, 68(1):111-125.
[45] KYOUNGSIK N, WONTAE C. Mental states in information search process[J]. Journal of Korean library and information science society,2017,48(3):281-302.
[46] CASE D O, GIVEN L M. Looking for information:a survey of research on seeking, needs, and behavior[M].Bingley:Emerald Group Publishing Limited.2016.
[47] ZANGANEH M Y, HARIRI N. The role of emotional aspects in the information retrieval from the Web[J]. Online information review,2018,42(4):520-534.
文章导航

/