情报研究

在线健康信息检索行为实验研究内容梳理及启示

  • 王文韬 ,
  • 张行萍 ,
  • 罗琴凤 ,
  • 张震 ,
  • 杨敏 ,
  • 谢阳群
展开
  • 1 安徽大学管理学院 合肥 230601;
    2 淮北师范大学 淮北 235000
王文韬(ORCID:0000-0002-4629-3684),副教授,博士,E-mail:wwtor007@163.com;张行萍(ORCID:0000-0002-3761-6891),本科生;罗琴凤(ORCID:0000-0001-9815-2202),本科生;张震(ORCID:0000-0003-3146-5583),本科生;杨敏(ORCID:0000-0003-3217-6142),硕士研究生;谢阳群(ORCID:0000-0003-4297-9475),教授,博士。

收稿日期: 2019-03-24

  修回日期: 2019-08-06

  网络出版日期: 2020-02-05

基金资助

本文系国家社会科学基金项目"融合SOR理论的网络健康信息搜寻行为与优化策略研究"(项目编号:19CTQ024)研究成果之一。

The Review and Enlightenment of Online Health Information Seeking Behavior Experimental Research Contents

  • Wang Wentao ,
  • Zhang Xingping ,
  • Luo Qinfeng ,
  • Zhang Zhen ,
  • Yang Min ,
  • Xie Yangqun
Expand
  • 1 School of Management, Anhui University, Hefei 230601;
    2 Huaibei Normal University, Huaibei 235000

Received date: 2019-03-24

  Revised date: 2019-08-06

  Online published: 2020-02-05

摘要

[目的/意义] 对现有在线健康信息检索行为的实验研究进行综合梳理和评述,提出未来实验研究的拓展应用建议,为后续实验研究选择提供依据。[方法/过程] 借助质性分析工具,对41篇样本文献资料进行内容分析,将在线健康信息检索行为实验研究分为行为影响因素、行为类型、行为情境和行为群体特征,具体探讨这四方面的实验内容及未来的拓展研究方向。[结果/结论] 在线健康信息检索行为实验研究应在行为影响因素深入化、行为类型综合化、行为情境多样化、行为群体特征多维化和精细化的基础上,重点关注在真实自然的环境下进行实验推广、健康信息移动检索和跨屏检索比较研究,以及对特殊情境和特殊人群进行差异化分析研究等。

本文引用格式

王文韬 , 张行萍 , 罗琴凤 , 张震 , 杨敏 , 谢阳群 . 在线健康信息检索行为实验研究内容梳理及启示[J]. 图书情报工作, 2020 , 64(3) : 119 -129 . DOI: 10.13266/j.issn.0252-3116.2020.03.013

Abstract

[Purpose/significance] This paper makes a sorting and review on the existing experimental study of online health information seeking behavior, and makes some specific proposal on future experiment research's extended application, aiming to provide some references for the selection of follow-up study.[Method/process] This paper used qualitative data analysis software to analyze the content of the 41 research literatures on experimental study of online health information seeking behavior, and sorted out 4 aspects of behavior influence factor, behavior type, behavior situation and behavior group characteristics. Through the specific analysis, the experimental content and future extended application's research directions were discussed in detail.[Result/conclusion] On the basis of the totalization of behavior influence factor, the depth of behavior type, the diversification of behavior situation, the multi-dimensional and detail of behavior group characteristics, the future research directions of online health information seeking behavior experiment should focus on those aspects:the applying method of experimental research in real environment, the comparative study of mobile and cross-screen search of health information, the differentiation analysis of especial situation and group and so on.

参考文献

[1] 郭喜红.认知需求与交互过程中用户健康信息搜寻行为相关性研究[D].长春:吉林大学,2014.
[2] 健康界.用数据传递健康的温度——2018今日头条算数健康大会侧记[EB/OL].[2019-03-15]. http://www.sohu.com/a/277312805_139908.
[3] 莫祖英,马费成.网络环境下信息资源质量控制的博弈分析[J].情报理论与实践,2012,35(8):26-30.
[4] 朱姝蓓,邓小昭.老年人网络健康信息查寻行为影响因素研究[J].图书情报工作,2015,59(5):60-67,93.
[5] WEAVER J B, MAYS D, WEAVER S S, et al. Health information-seeking behaviors, health indicators, and health risks[J]. American journal of public health, 2010, 100(8):1520-1525.
[6] 邓胜利,付少雄,刘瑾.任务情境下青年人网络健康信息资源选择的群体差异研究[J].图书情报工作,2017,61(22):98-106.
[7] BIDMON S,TERLUTTER R. Gender differences in searching for health information on the internet and the virtual patient-physician relationship in Germany:exploratory results on how men and women differ and why[EB/OL].[2019-11-05].https://www.jmir.org/2015/6/e156/.
[8] ELLIOTT B J, POLKINHORN J S. Provision of consumer health information in general practice[J]. BMJ, 1994, 308(6927):509-510.
[9] 朱婕,靖继鹏,窦平安.国外信息行为模型分析与评价[J].图书情报工作,2005,49(4):48-51,130.
[10] LAMBERT S D, LOISELLE C G. Health information-seeking behavior[J]. Qualitative health research, 2007,17(8):1006-1019.
[11] 王若佳,李培.基于日志挖掘的用户健康信息检索行为研究[J].图书情报工作,2015,59(11):111-118.
[12] LOISELLE C G. Self-evaluation and health information-seeking:a study of self-assessment and self-protection motives[D]. Madison:University of Wisconsin,1995.
[13] 罗晓兰,韩景倜,樊卫国,等.互联网时代的健康信息与健康焦虑[J].情报资料工作,2019,40(2):76-86.
[14] 石艳霞,刘欣欣.大众网络健康信息搜寻行为研究综述[J].现代情报,2018,38(2):157-163.
[15] DERVIN B. On studying information seeking methodologically:the implications of connecting metatheory to method[J]. Information processing & management, 1999, 35(6):727-750.
[16] NEUMAN W L.社会研究方法[M].郝大海,译.北京:中国人民大学出版社, 2007:329.
[17] 陈向明.扎根理论的思路和方法[J].教育研究与实验,1999(4):58-63,73.
[18] BAZELEY P. Qualitative data analysis with NVivo[M].London:SAGE publications, 2007:82-83.
[19] 宋乐平.中文数据库主题检索能力比较研究[J].图书馆学研究,2010(11):52-55.
[20] 邓小昭.网络用户信息行为研究[M].北京:科学出版社,2010:8-19,23-26.
[21] 张悦,张云秋.基于认知风格的网络健康信息搜索行为研究[J].情报理论与实践,2017,40(7):103-107.
[22] SHARIT J, HERNÁNDEZ M A, CZAJA S J, et al. Investigating the roles of knowledge and cognitive abilities in older adult information seeking on the Web[J]. ACM Transactions on computer-human interaction (TOCHI), 2008, 15(1):1-25.
[23] FEUFEL M A, FREDERICA S S. What do Web-use skill differences imply for online health information searches?[J]. Journal of medical internet research, 2012, 14(3):321-331.
[24] 张敏,聂瑞,罗梅芬.健康素养对用户健康信息在线搜索行为的影响分析[J].图书情报工作,2016, 60(7):103-109,138.
[25] 王晓春,王小燕,朱艳霞.中青年冠心病患者的健康信息素养及其对网络健康知识搜索行为的影响[J].临床与病理杂志,2018, 38(2):355-362.
[26] HONG T. Internet health search:when process complements goals[J]. Journal of the American Society for Information Science and Technology, 2012, 63(11):2283-2293.
[27] PUSPITASARI I. The impacts of consumer's health topic familiarity in seeking health information online[C]//2017 IEEE 15th International conference on software engineering research, management and applications (SERA). London:IEEE, 2017:104-109.
[28] 王艳,邓小昭.网络用户信息行为基本问题探讨[J].图书情报工作,2009,53(16):35-39.
[29] RHEBERGEN M D F, LENDERINK A F, VAN DIJK F J H, et al. Comparing the use of an online expert health network against common information sources to answer health questions[EB/OL].[2019-11-05]. https://www.jmir.org/2012/1/e9/.
[30] HU Y, SHYAM SUNDAR S. Effects of online health sources on credibility and behavioral intentions[J]. Communication research, 2010, 37(1):105-132.
[31] DEANDREA D C, VENDEMIA M A. How affiliation disclosure and control over user-generated comments affects consumer health knowledge and behavior:a randomized controlled experiment of pharmaceutical direct-to-consumer advertising on social media[EB/OL].[2019-11-05]. https://www.jmir.org/2016/7/e189/.
[32] LEMAL M, VAN DEN BULCK J. Testing the effectiveness of a skin cancer narrative in promoting positive health behavior:a pilot study[J]. Preventive medicine, 2010, 51(2):178-181.
[33] ROSEN N O, KNÄUPER B. A little uncertainty goes a long way:state and trait differences in uncertainty interact to increase information seeking but also increase worry[J]. Health communication, 2009, 24(3):228-238.
[34] 张敏,聂瑞,罗梅芬.基于需求类型与性别差异的网络健康信息检索行为特点分析[J].情报资料工作,2017,38(2):63-69.
[35] 孙丽,王宇婷,曹锦丹.任务类型对用户网络健康信息搜寻行为的影响研究[J].情报科学,2015,33(9):131-135.
[36] 张敏,车雨霏,张艳.差异性任务情境下用户移动诊疗信息搜索行为分析——一项实验研究[J].现代情报,2019,39(1):51-59.
[37] KIM H, PARK S Y, BOZEMAN I. Online health information search and evaluation:observations and semi-structured interviews with college students and maternal health experts[J]. Health information & libraries journal, 2011, 28(3):188-199.
[38] 吴丹,李一喆.老年人网络健康信息检索行为实验研究[J].图书情报工作,2014,58(12):102-108.
[39] HANAUER D A, WU D T Y, YANG L, et al. Development and empirical user-centered evaluation of semantically-based query recommendation for an electronic health record search engine[J]. Journal of biomedical informatics, 2017, 67(C):1-10.
[40] EYSENBACH G, KÖHLER C. How do consumers search for and appraise health information on the world wide Web? qualitative study using focus groups, usability tests, and in-depth interviews[J]. BMJ, 2002, 324(7337):573-577.
[41] ZHANG Y. Searching for specific health-related information in MedlinePlus:behavioral patterns and user experience[J]. Journal of the Association for Information Science and Technology, 2014, 65(1):53-68.
[42] PEREZ S L, PATERNITI D A, WILSON M, et al. Characterizing the processes for navigating internet health information using real-time observations:a mixed-methods approach[EB/OL].[2019-11-05]. https://www.jmir.org/2015/7/e173/.
[43] 王庆稳,邓小昭.网络用户信息浏览行为研究[J].图书馆理论与实践,2009(2):55-58.
[44] BUHI E R, DALEY E M, FUHRMANN H J, et al. An observational study of how young people search for online sexual health information[J]. Journal of American college health,2009, 58(2):101-111.
[45] SANCHIZ M, AMADIEU F, FU W T, et al. Does pre-activating domain knowledge foster elaborated online information search strategies? comparisons between young and old Web user adults[J]. Applied ergonomics, 2019, 75:201-213.
[46] 胡秀梅.高校学生信息选择行为相关性判断环节的次序效应[J].图书情报工作, 2012, 56(18):78-81.
[47] COURTRIGHT C. Context in information behavior research[J]. Annual review of information science & technology, 2007, 41(1):273-306.
[48] KESELMAN A, BROWNE A C, KAUFMAN D R. Consumer health information seeking as hypothesis testing[J]. Journal of the American Medical Informatics Association, 2008,15(4):484-495.
[49] 袁红,吴艳萍.选择与转换:复杂任务情境下用户搜索策略的运用[J].情报理论与实践,2019,42(5):93-98,170.
[50] PANG P C I, VERSPOOR K, CHANG S, et al. Conceptualising health information seeking behaviours and exploratory search:result of a qualitative study[J]. Health and technology, 2015, 5(1):45-55.
[51] KAYHAN V O. Seeking health information on the Web:positive hypothesis testing[J]. International journal of medical informatics,2013,82(4):268-275.
[52] MYRICK J G. The role of emotions and social cognitive variables in online health information seeking processes and effects[J]. Computers in human behavior, 2017,68:422-433.
[53] PIAN W, KHOO C S G, CHANG Y K. The criteria people use in relevance decisions on health information:an analysis of user eye movements when browsing a health discussion forum[EB/OL].[2019-11-05]. https://www.jmir.org/2016/6/e136/.
[54] HANSEN D L, DERRY H A, RESNICK P J.Adolescents searching for health information on the internet:an observational study[EB/OL].[2019-11-05]. https://www.jmir.org/2003/4/e25/.
[55] 吴丹,李一喆.不同情境下老年人网络健康信息检索行为与认知研究[J].图书馆论坛,2015,35(2):38-43.
[56] DEE C, STANLEY E E. Information-seeking behavior of nursing students and clinical nurses:implications for health sciences librarians[J]. Journal of the Medical Library Association,2005, 93(2):213-222.
[57] 胡银霞,赵伯兴.国内外信息检索行为研究比较[J].图书馆学研究,2011(8):44-48.
[58] 李月琳,章小童.数据驱动的信息行为研究的回顾与展望[J].信息资源管理学报,2018,8(2):13-27.
[59] 胡蓉,唐振贵,赵宇翔,等.移动经验取样法:促进真实情境下的用户信息行为研究[J].情报学报,2018,37(10):1046-1059.
文章导航

/