图书情报工作

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2020 , Vol. 64 >Issue 4: 136 - 145

DOI: https://doi.org/10.13266/j.issn.0252-3116.2020.04.015

综述述评

在线健康社区用户参与行为的影响因素研究综述

  • 张薇薇 ,
  • 蒋雪
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  • 南京信息工程大学管理工程学院 南京 210044
张薇薇(ORCID:0000-0002-7673-4823),副教授,博士,E-mail:zhangww@nuist.edu.cn;蒋雪(ORCID:0000-0002-2309-1481),硕士研究生。

收稿日期: 2019-04-02

  修回日期: 2019-06-17

  网络出版日期: 2020-02-20

基金资助

本文系国家自然科学基金青年项目"社会学习视角下在线实践社区用户持续贡献、搜寻与重用知识的优化机制研究"（项目编号：71804072）和江苏省社会科学基金一般项目"在线实践社区用户持续知识贡献与搜寻的优化机制研究"（项目编号：18TQB005）研究成果之一。

收起

Review on Impact Factors of Users' Participation Behavior in Online Health Community

  • Zhang Weiwei ,
  • Jiang Xue
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  • School of Management Engineering, Nanjing University of Information Science & Technology, Nanjing 210044

Received date: 2019-04-02

  Revised date: 2019-06-17

  Online published: 2020-02-20

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摘要

[目的/意义] 在线健康社区是健康问题关注者交流经验、知识和情感的重要平台，而用户参与是社区发展的关键。对用户参与行为的影响因素进行综合评述，可为这方面研究提供系统参考。[方法/过程] 从信息生态系统的综合视角出发，分别从信息人、信息、信息技术和信息环境4个维度，系统评述用户参与行为影响因素和影响机理的主要成果和研究现状。[结果/结论] 用户参与行为受到信息人、信息、信息技术和信息环境各维度的综合影响，相关成果比较丰富，已经形成较为成熟的研究主题。从社区类型、用户类型、持续参与等方面对未来研究趋势进行展望。

关键词： 在线健康社区; 用户参与行为; 信息生态系统; 文献综述

本文引用格式

张薇薇 , 蒋雪 . 在线健康社区用户参与行为的影响因素研究综述[J]. 图书情报工作, 2020 , 64(4) : 136 -145 . DOI: 10.13266/j.issn.0252-3116.2020.04.015

Abstract

[Purpose/significance] Online health communities (OHC) are important platforms for anyone who cares about health problems to share experiences, knowledge and emotions, and users' participation is key to the development of OHC. A comprehensive review on related impact factors of users' participation behaviors can provide a systematic reference for the research in this field.[Method/process] From the comprehensive perspective of information ecosystem, this paper systematically and thoroughly reviews the primary achievements and research status of the influencing factors and mechanism of users' participation behaviors from four dimensions of information people, information, information technology and information environment.[Result/conclusion] Users' participation behaviors are influenced by information, information people, information technology and information environment. Relevant research results are fruitful and mature research topics have been formed. Finally, this paper looks forward to the future research trends, from dimensions of community types, user types, and continuous participation.

Key words： online health communities; users' participation behavior; information ecology theory; literature review

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