情报研究

突发公共卫生事件社交媒体用户健康信息焦虑影响因素识别研究

  • 张艳丰 ,
  • 刘亚丽 ,
  • 邹凯
展开
  • 湘潭大学公共管理学院 湘潭 411105
张艳丰(ORCID:0000-0001-9374-2449),讲师,博士,硕士生导师,E-mail:zyfzzia@163.com;刘亚丽(ORCID:0000-0002-2405-4084),硕士研究生;邹凯(ORCID:0000-0002-3591-9821),教授,博士,博士生导师。

收稿日期: 2020-11-10

  修回日期: 2021-01-16

  网络出版日期: 2021-06-02

基金资助

本文系国家社会科学基金一般项目"大数据环境下智慧城市信息安全困境及应对策略研究"(项目编号:18BTQ055)研究成果之一。

Identification of Influencing Factors of Social Media Users' Health Information Anxiety in Public Health Emergencies

  • Zhang Yanfeng ,
  • Liu Yali ,
  • Zou Kai
Expand
  • School of Public Management, Xiangtan University, Xiangtan 411105

Received date: 2020-11-10

  Revised date: 2021-01-16

  Online published: 2021-06-02

摘要

[目的/意义] 分析突发公共卫生事件背景下社交媒体用户健康信息焦虑的影响因素,为国内外学者进一步探究社交媒体用户健康信息焦虑问题提供理论与应用参考。[方法/过程] 基于信息生态理论,从信息人、信息、信息环境和信息技术4个维度提取要素,结合改进的解释结构模型(ISM)和交叉矩阵相乘法(MICMAC)对社交媒体用户健康信息焦虑的影响因素进行关联路径分析和层级模型构建。[结果/结论] 研究结果表明解释结构模型中的直接层因素、中间层因素和根源层因素与交叉矩阵相乘法中所得出的独立群因素、自治群因素和依赖群因素在影响性质上具有高度的一致性,进一步证明解释结构模型对影响因素的关联分析和层级分类具有可行性。

本文引用格式

张艳丰 , 刘亚丽 , 邹凯 . 突发公共卫生事件社交媒体用户健康信息焦虑影响因素识别研究[J]. 图书情报工作, 2021 , 65(8) : 65 -73 . DOI: 10.13266/j.issn.0252-3116.2021.08.007

Abstract

[Purpose/significance] Analyzing the influencing factors of social media users' health information anxiety in the context of public health emergencies can provide theoretical and applied reference for domestic and foreign scholars to further explore the health information anxiety of social media users.[Method/process] Based on information ecology theory, factors are extracted from four dimensions of information person, information, information environment and information technology. The correlation path analysis and hierarchical model construction were carried out for the influencing factors of health information anxiety of social media users combined with the improved ISM model and the cross matrix multiplication (MICMAC).[Result/conclusion] The results show that the direct layer factors, intermediate layer factors and root layer factors in the explanatory structural model have a high degree of agreement with the independent group factors, autonomous group factors and dependent group factors in the cross matrix multiplication, and further proves that the explanatory structure model is feasible for correlation analysis and hierarchical classification of influencing factors.

参考文献

[1] 搜狐网.2020年中国互联网医疗行业市场现状及发展前景分析预计前4月用户规模将突破1亿人[EB/OL].[2020-04-13].https://www.sohu.com/a/380564075_473133.
[2] 韩景倜,樊卫国,罗晓兰,等.用户健康信息搜寻行为对健康行为影响的研究进展[J].情报资料工作,2018(2):48-55.
[3] 曹锦丹,王畅,刘鑫,等.用户信息焦虑影响因素及其干预模式研究[J].情报科学,2010,28(10):1461-1463.
[4] 赵栋祥,马费成,张奇萍.老年人健康信息搜寻行为的现象学研究[J].情报学报,2019,38(12):1320-1328.
[5] 张海涛,崔阳,王丹,等.基于概念格的在线健康社区用户画像研究[J].情报学报2018,37(9):912-922.
[6] JAIMIE L, FREEMAN, PATRINA H. et al. How adolescents search for and appraise online health information:a systematic review[J]. The journal of pediatrics,2018,195(4):244-255.
[7] 吴孝仙.某三甲医院孕妇网络健康信息搜寻行为调查[J].中华医学图书情报杂志,2018,27(5):61-64.
[8] 李颖,杨伟娜,李媛.数字环境下城乡青年健康信息搜寻行为研究[J].图书情报工作,2016,60(12):115-123.
[9] 吴祁.突发公共卫生事件中农村老年人防疫信息搜寻影响因素[J].图书馆论坛,2020,40(9):106-114.
[10] 刘静,安璐.突发公共卫生事件中社交媒体用户应急信息搜寻行为画像研究[J].情报理论与实践,2020,43(11):8-15.
[11] MCCLOUDR F,OKECHUKWUC A,SORENSEN G,et al. Beyond access:barriers to internet health information seeking among the urban poor[J].Journal of the American Medical Informatics Association,2016,23(6):1053-1059.
[12] DAHL A J,MILNE G R,PELTIER J W. Digital health information seeking in an omni-channel environment:a shared decision-making and service-dominant logic perspective[J]. Journal of business research,2021,125(3):840-850.
[13] 郑策,孔军,付少雄.平台视角下青年人健康信息搜寻行为的人格特质差异研究[J].图书情报工作,2017,61(12):77-85.
[14] 邓胜利,付少雄.用户群体特征差异对健康信息搜寻行为的影响研究[J].信息资源管理学报,2016,6(4):5-11.
[15] DEAN C A, GENEUS C J, RICE S, et.al. Assessing the significance of health information seeking in chronic condition management.[J]. Patient education and counseling,2017,100(8):1519-1526.
[16] BYRON P, ALBURY K, EVERS C. "It would be weird to have that on Facebook":young people's use of social media and the risk of sharing sexual health information[J]. Reproductive health matters, 2013,21(41):35-44.
[17] ZHANG Y, SANG Y. Facebook as a platform for health information and communication:a case study of a diabetes Group[J]. Journal of medical systems, 2013,37(3):1-12.
[18] 张秀,李月琳.年龄梯度视角下网络用户健康信息甄别能力研究[J].情报学报,2019,38(8):838-848.
[19] PARK H, REBER B H, CHON M G. Tweeting as health communication:health organizations' use of Twitter for health promotion and public engagement. Journal of health communication,2016,21(2):188-198.
[20] 金晓玲,章甸禹,冯慧慧.移动社交媒体中健康类信息传播效应实证研究[J].情报科学,2018,36(9):129-135.
[21] 张爱军.重大突发公共卫生事件信息的传播特点与治理策略[J].探索,2020(4):169-181.
[22] 郭路生,廖丽芳,胡佳琪.社交媒体用户健康信息传播行为的影响机制研究——基于风险认知与问题解决情境理论[J].现代情报,2020,40(3):148-156.
[23] 金晓玲,冯慧慧,周中允.微信朋友圈中健康信息传播行为研究[J].管理科学,2017,30(1):73-82.
[24] ZHANG N, TSARK J, CAMPO S, et al. Facebook for health promotion:female college students' perspectives on sharing HPV vaccine information through Facebook[J]. Hawaii journal of medicine & public health a journal of Asia Pacific medicine & public health, 2015,74(4):136-140.
[25] GEROLIMATOS L A, EDELSTEIN B A. Anxiety-related constructs mediate the relation between age and health anxiety[J]. Aging menthealth,2012,16(8):975-982.
[26] CAROLYN L, DAVID A. Health anxiety in the digital age:an exploration of psychological determinants of online health information seeking[J]. Computers in human behavior,2015,52(11):484-491.
[27] FULTON J J, MARCUS D K, MERKEY T. Irrational health beliefs and health anxiety[J]. Journal of clinical psychology,2011,67(6):527-538.
[28] SWAR B, HAMEED T, REYCHAV I. Information overload, psychological ill-being, and behavioral intention to continue online health information search[J]. Computers in human behavior, 2016, 70(5):416-425.
[29] 赵烨,陈任,马颖,等.门诊就诊者健康焦虑与网络健康信息搜寻行为关系[J].中国心理卫生杂志,2019,33(9):701-705.
[30] FAM T P, SUSANNE E. BAUMGARTNER, et al. The curious case of cyberchondria:a longitudinal study on the reciprocal relationship between health anxiety and online health information seeking[J]. Journal of anxiety disorders,2016,43(10):32-40.
[31] MUSE K, MCMANUS F,LEUNG C, et al. Cyberchondriasis:fact or fiction? a preliminary examination of the relationship between health anxiety and searching for information on the Internet[J]. Journal of anxiety disorders,2012,26(1):186-196.
[32] DOHERTY-TORSTRICK E R,WALTON K E,FALLON B A. Cyberchondria:parsing health anxiety from online behavior[J]. Psychosomatics,2016,57(4):390-400.
[33] NORR A M, ALBANESE B J,OGLESGY M E, et al. Anxiety sensitivity and intolerance of uncertainty as potential risk factors for cyberchondria[J]. Journal of affective disorders,2015,174(6):64-69.
[34] STARCEVIC V, BERLE D. Cyberchondria:towards a better understanding of excessive health-related Internet use[J].Expert review of neurotherapeutics,2013,13(2):205-213.
[35] 罗晓兰,韩景倜,樊卫国,等.互联网时代的健康信息与健康焦虑[J].情报资料工作,2019,40(2):76-86.
[36] 王晰巍,曹茹烨,杨梦晴,等.微信用户信息共享行为影响因素模型及实证研究——基于信息生态视角的分析[J].图书情报工作,2016,60(15):6-13.
[37] 王文韬,张行萍,王云弟,等.网络健康焦虑的成因与启示:内容分析与模型构建[J].现代情报,2020,40(9):60-70.
[38] 王益成,王萍,王美月.基于SVM的网络信息茧房层次敏感影响因素识别研究[J].情报资料工作,2019,40(6):90-97.
[39] 王文韬,张震,李世昌,等.基于系统评价法的用户在线健康信息接受驱动情境模型构建[J].现代情报,2019,39(9):74-83,108.
[40] 陈月.微信健康谣言传播现象探析[J].新闻研究导刊,2016,7(16):316-317.
[41] 吴碾子,徐雷.基于改进解释结构模型和交叉影响矩阵相乘法的建设工程质量影响因素分析[J].科学技术与工程,2020,20(8):3222-3230.
[42] 郭礼扬.基于改进ISM和MICMAC模型的地铁火灾风险因素研究[J].武汉理工大学学报,2017,39(4):36-41.
[43] 朱如龙,沈烈.信息生态因子视角下图书馆舆情信息服务质量影响因素分析[J].图书馆工作与研究,2020(6):5-15.
[44] 李月琳,王姗姗.面向突发公共卫生事件的相关信息发布特征分析[J].图书与情报,2020(1):27-33.
[45] 王芳,连芷萱.公共危机中谣言真实度计算及其与正面信息的交锋研究[J].图书与情报,2020(1):34-50.
[46] 刘建华,刘欣怡.大数据技术的风险问题及其防范机制[J].广西师范大学学报(哲学社会科学版),2020,56(1):113-120.
文章导航

/