[目的/意义] 研究英格兰公共图书馆痴呆症群体服务，为我国图书馆开展相关服务提供借鉴。[方法/过程] 分析英格兰公共图书馆开展痴呆症群体服务的社会背景，选取17个行政区域图书馆为研究对象，采用网站调查、邮件咨询等方法对图书馆痴呆症群体服务现状进行调研。[结果/结论] 图书馆服务资源有服务环境与设施、文献资源、服务人员，提供文献借阅服务、读者活动与宣传推广。服务特点包括：嵌入地区协作网络以及发挥图书馆优势、制定行动计划并将痴呆症群体健康福祉融入图书馆战略、吸收志愿者并为多数服务人员提供专业培训、为痴呆症群体及其护理者与亲友提供服务、利用多种宣传工具及在特殊节日开展主题活动。基于研究结果提出对我国图书馆的启示。
[Purpose/significance] This paper studies England public library services to persons with dementia in order to provide reference for development of related services in Chinese libraries.[Method/process] The paper analyzed social background where England public libraries develop services for persons with dementia, selected 17 administrative regional libraries as research objects, used website survey, email consultation and other methods to investigate information resources, information acquisition services, physical space and activities.[Result/conclusion] With service environment and facilities,information resources and service personnel, libraries provide loan services,reader activities and service promotion.Service features include embedding in a regional collaboration network and leverage libraries' strengths, formulating action plans and integrating health and well-being of persons with dementia intolibrary strategies, recruiting volunteers and providing professional training for most service personnel, and providing services to support dementia persons and their relatives as well as friends, use a variety of promotional tools and hold theme activities on special festivals.The paper also provides suggestions for China public libraries.
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