情报研究

用户移动搜索系统使用路径的提取与评价研究

  • 赵一鸣 ,
  • 李倩
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  • 1. 武汉大学信息资源研究中心 武汉, 430072;
    2. 武汉大学信息管理学院 武汉, 430072;
    3. 武汉大学大数据研究院 武汉, 430072;
    4. 武汉大学图书情报国家级实验教学示范中心 武汉, 430072
赵一鸣(ORCID:0000-0001-8182-456X),副教授,博士,E-mail:zhaoyiming@whu.edu.cn;李倩(ORCID:0000-0001-9379-6711),硕士研究生。

收稿日期: 2020-11-10

  修回日期: 2021-02-07

  网络出版日期: 2021-06-10

基金资助

本文系国家自然科学基金面上项目"探寻式搜索过程中的路径识别与评价研究"(项目编号:71874130)和国家重点研发计划项目"国家安全风险管理关键技术研究与应用"(项目编号:2018YFC0806900)研究成果之一。

Extracting and Evaluating User Search Trails on Mobile Search Systems

  • Zhao Yiming ,
  • Li Qian
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  • 1. Center for Studies of Information Resources, Wuhan University, Wuhan 430072;
    2. School of Information Management, Wuhan University, Wuhan 430072;
    3. Big Data Institute, Wuhan University, Wuhan 430072;
    4. National Demonstration Center for Experimental Library and Information Science Education, Wuhan University, Wuhan 430072

Received date: 2020-11-10

  Revised date: 2021-02-07

  Online published: 2021-06-10

摘要

[目的/意义] 提取用户移动端网络搜索系统使用及切换的完整路径,揭示不同网络搜索系统使用路径在过程、结果等方面的差异。[方法/过程] 采用实验研究法,并结合问卷与访谈,从移动端搜索系统使用的视角,设计两个不同主题下的复杂搜索任务,以搜索系统作为节点对用户的搜索系统使用路径进行提取,运用聚类分析方法,发现并总结移动端用户搜索系统使用路径的多种特定模式,从搜索过程、搜索结果、探寻式搜索表现3个方面对每种模式进行评价和分析。[结果/结论] 移动端用户在不同的任务主题下对搜索系统的偏好存在差异,用户搜索系统使用路径存在特定的模式,不同模式下的用户对搜索路径的评价存在差异。

本文引用格式

赵一鸣 , 李倩 . 用户移动搜索系统使用路径的提取与评价研究[J]. 图书情报工作, 2021 , 65(11) : 89 -100 . DOI: 10.13266/j.issn.0252-3116.2021.11.010

Abstract

[Purpose/significance]Extract users’ complete trail of search system using and switching on mobile devices, and reveal the differences in the process and results of different search trails on mobile search systems. [Method/process] This paper adopted experimental research methods, combined with questionnaires and interviews, and designed complex search tasks under two different topics. From the perspective of the use of mobile search systems, search systems were treated as nodes to form users’ search trails on mobile search systems, and the cluster analysis method was used to discover and summarize specific patterns of those trails. Each specific pattern of those trails was evaluated and analyzed from three aspects: search process, search results, and exploratory search performance. [Result/conclusion] Mobile users have preferences for the search system under different task topics while specific patterns of user search trails on mobile search systems exist. There are differences in users’ evaluation on the search trails on mobile search systems under different patterns.

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