[目的/意义] 人工智能(AI)正引发链式反应般的科学突破,引领新一轮科技革命和产业变革,图书文献情报领域如何利用AI技术提供智慧知识服务与智能情报系统是当前行业关注的焦点与热点。[方法/过程] 从图书情报行业内外综合分析AI技术与大数据为知识服务范式带来的新平台、新服务以及新机遇与新挑战,提出"AI技术+大数据"驱动的智慧知识服务生态体系建设的总体思路,从智慧数据、智慧中台与智慧服务3个层面共同构建"科情大脑",提供覆盖科技管理、科技创新与社会学术信息环境的开放智慧知识服务生态环境。[结果/结论] 以中国科学院文献情报中心的文献情报数据湖、智能知识服务引擎、智慧知识发现、智慧知识管理、智能情报分析系统以及智能感知环境6个方面进行探索建设,取得有意义的成效。面向未来,阐明AI技术在面向大数据治理、细粒度知识识别、精准服务提供等方面,仍需要在数据、技术以及服务模式上进一步提升。
[Purpose/significance] Artificial Intelligence is triggering a chain reaction-like scientific breakthrough, leading a new round of scientific and technological revolution and industrial transformation, how to use AI to provide Intelligent Knowledge Services and Intelligent Information system is the current focus of attention and hot spot. [Method/process] This paper analyzed AI technology and big data from inside and outside the library and information domain to bring new platforms, new services and new opportunities and challenges to the knowledge service paradigm, and provided the idea of building the Intelligent Knowledge Service ecosystem driven by "AI technology and big data", and built the "science brain" method from the three levels of intelligent data, wisdom center and intelligence service, and provided an open intelligent knowledge service ecological environment covering science and technology management, scientific and technological innovation and social academic information environment. [Result/conclusion] As an exploration building of National Science Library Chinese Academy of Sciences, about Data Lake of Library and Information, Intelligent Knowledge Service engine, Intelligent Knowledge Discovery, Intelligent Knowledge Management, Intelligent Knowledge Analysis and Intelligent Sense Environment, and good results have been achieved. In the future, AI technology for big data government, fine-grained knowledge recognition, precision service and so on, still need to be further improved in data, technology and service models.
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