[目的/意义] 以学习型搜索为背景,探索对于反映用户感知任务难度具有稳定、显著影响的交互行为指标。[方法/过程] 依托课堂教学开展行为实验,以《信息技术应用》课程学生为研究对象,布置5项搜索任务,运用Morae软件进行过程录制,共收集39名学生的170条有效检索行为数据。根据录屏数据和任务难度感知评价数据,对不同难度下呈现显著差异的行为指标进行分析。结合课题组在2016年、2017年开展的两项实验数据,以及已有相关研究发现进行横向比较,归纳不同任务难度下行为指标呈现显著差异的稳定性。[结果/结论] 最终获得具有26项行为指标的稳定行为指标体系,从探索式搜索过程及行为类型角度对用户在困难任务下的行为特点进行描述,并指出未来进一步研究的方向。
[Purpose/significance] This study uses learning-related search as the background to explore interactive behavior indicators that have a stable and significant impact on users' perception of the task difficulty. [Method/process] This research relied on course teaching to carry out behavior experiments. It took Information Technology Application course students as the research objects, used Morae to record search behavior experiments remotely. A total of 170 valid search behavior records from 39 students have been collected. According to the screen recording data and the task difficulty perception evaluation data, this study analyzed the behavior indicators which show significant differences under different difficulty levels. In addition, this study also combined two experimental data that carried out by the research team in 2016 and 2017 and the findings of existing related research, horizontal comparison was made, so as to summarize the stability of significant differences of behavior indicators under different task difficulty levels. [Result/conclusion] Finally, a stable behavior indicator system with 26 behavior indicators is obtained. The research also describes users' behavior characteristics in difficult tasks from the perspective of exploratory search process and behavior types, and points out the future research directions.
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