[目的/意义]帮助学者深入了解团队成员亲密度、协作倾向对小规模在线知识协作行为的影响,以及小规模用户在线知识协作的行为模式。研究成果可以应用于在线教育、科研协作等领域,为在线知识协作工具、平台功能改进提供参考。[方法/过程]通过用户实验,对小型团队的任务规划、信息检索、信息共享、信息使用和沟通交流5种类型行为进行分析,探究团队成员对上述行为的影响。[结果/结论]亲密度对策略制定,尤其是协作策略制定行为呈正向显著影响,高亲密弱协作的小组更倾向于制定时间计划。高亲密度强协作的小组更倾向于共享检索策略,尤其是共享检索经验。同样是弱协作倾向的情况下,亲密度高的小组的沟通交流行为频次高于亲密度低的小组,"双高"小组都探索出新的沟通方式。协作倾向对个人信息检索行为影响显著,低亲密度的情况下,弱协作倾向的小组进行个人信息检索的频次更高。高亲密度的情况下,强协作倾向的小组共享信息和编辑小组成果的频次更高。
[Purpose/Significance] To help in-depth understanding of the influence of team member intimacy and collaboration tendencies on small-scale online knowledge collaboration behaviors, as well as the behavior mode of small-scale users online knowledge collaboration. The research results can be applied to the fields of online education, scientific research collaboration, and etc., to provide references for the improvement of online knowledge collaboration tools and platform functions. [Method/Process] Through user experiments, this paper analyzed the five types of behaviors of task planning, information retrieval, information sharing, information use and communication of small teams, and explored the influence of team members on the above behaviors. [Result/Conclusion] Intimacy has a positive and significant impact on strategy formulation, especially the collaborative strategy formulation behavior. Groups with high intimacy and weak collaboration are more inclined to make time plans. Groups with high intimacy and strong collaboration tend to share search strategies, especially the search experience. In the same situation of weak collaboration, the frequency of communication behaviors of the group with high intimacy is higher than that of the group with low intimacy, and the "double high" group has explored new ways of communication on its own. Collaboration tendencies have a significant impact on personal information retrieval behaviors. In the case of low intimacy, groups with weak collaboration tendencies conduct personal information retrieval more frequently. In the case of high intimacy, teams with strong collaboration tendencies share information and edit team results more frequently.
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