[Purpose/Significance] Knowledge services in the field of smart health are still faced with many problems such as poor data utilization rate, imperfect personalized knowledge services and low public attention. Based on this, this paper introduces the service ecosystem theory to explore the knowledge service mode of benign and sustainable smart health. [Method/Process] Firstly, on the basis of grasping the connotation of the knowledge service ecosystem in the field of smart health, the key elements of the knowledge service ecosystem in the field of smart health, such as the main participants, value creation mode and external institutional factors, were clarified, and the knowledge service ecosystem oriented to the field of smart health was constructed. Then, to guarantee the subsequent theoretical development and application implementation, we systematically sort out the possible pain points and difficulties from various aspects such as platform construction optimization, user incentive training, data management and openness, government protection, and social participation, and make corresponding suggestions. [Result/Conclusion] This paper proposes and constructs a knowledge service ecosystem for the field of smart health and tries to break through the current thinking of the knowledge service platform as the “value creator” and the user as the “value taker,” aiming to realize resource integration and value co-creation through the collaboration of all parties, dissolve the barriers between the resources of all parties of knowledge service in the field of smart health, fully mobilize the complementarity and cooperation of all parties, and realize a mutually beneficial and symbiotic situation in the process of knowledge service in the field of smart health.
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