图书情报工作

图书情报工作 >

2025 , Vol. 69 >Issue 2: 13 - 23

DOI: https://doi.org/10.13266/j.issn.0252-3116.2025.02.002

研究论文

个人信息安全感的评价指标体系构建与实证研究

  • 钱倩文 ,
  • 邓胜利 ,
  • 王东毅 ,
  • 夏苏迪
展开
  • 1 武汉大学信息管理学院 武汉 430072;
    2 莱顿大学科学技术研究中心 莱顿 2311EZ;
    3 南京中医药大学卫生经济管理学院 南京 210046
钱倩文，博士研究生；邓胜利，教授，博士，博士生导师，通信作者，E-mail:victorydc@sina.com；王东毅，博士研究生；夏苏迪，讲师，博士。

收稿日期: 2024-04-29

  修回日期: 2024-08-17

  网络出版日期: 2025-01-25

基金资助

本文系国家社会科学基金重大项目“信息资源管理学科研究方法知识库构建及其应用研究”（项目编号：23&ZD229）研究成果之一。

收起

Construction and Empirical Study of the Evaluation Index System of Personal Information Security Sense

  • Qian Qianwen ,
  • Deng Shengli ,
  • Wang Dongyi ,
  • Xia Sudi
Expand
  • 1 School of Information Management, Wuhan University, Wuhan 430072;
    2 Centre for Science and Technology Studies, Leiden University, Leiden 2311EZ, Netherlands;
    3 School of Health Economics and Management, Nanjing University of Chinese Medicine, Nanjing 210046

Received date: 2024-04-29

  Revised date: 2024-08-17

  Online published: 2025-01-25

Supported by

This work is supported by the major program of National Social Science Fund of China,titled “Construction and Application Research of a Knowledge Base for Research Methods in Information Resource Management”(Grant No.23&ZD229).

Fold

摘要

[目的/意义] 构建个人信息安全感评价指标体系，为评估公众的个人信息安全感状况提供参考依据。[方法/过程] 以社会认知理论为支撑，通过文献调研法，梳理个人信息安全感的概念内涵和构成维度；综合采用文献调研法、扎根理论法、德尔菲法和层次分析法，构建个人信息安全感评价指标体系，最后进行实证分析。[结果/结论] 个人信息安全感评价指标体系包括个人信息安全评估中的自我安定感、个人信息风险应对中的自我胜任感、人际交往中的个人信息安全需求满足感、个人信息处理活动中的个人信息确定控制感、个人信息安全中的行为倾向感 5 个一级指标， 11 个二级指标和 42 个三级指标；公众的个人信息安全感状况具有指标得分分布特征和人口统计学分布差异。

关键词： 个人信息安全感; 评价指标体系; 层次分析法（AHP）; 模糊综合评价法

本文引用格式

钱倩文 , 邓胜利 , 王东毅 , 夏苏迪 . 个人信息安全感的评价指标体系构建与实证研究[J]. 图书情报工作, 2025 , 69(2) : 13 -23 . DOI: 10.13266/j.issn.0252-3116.2025.02.002

Abstract

[Purpose/Significance] This study aims to construct an evaluation index system for the sense of personal information security, providing a reference for scientifically assessing the public’s sense of personal information security. [Method/Process] Based on social cognitive theory, this study clarified the conceptual connotation and dimensions of the personal information security sense. Then, the evaluation index system was constructed using a combination of literature review, grounded theory, Delphi method, and analytic hierarchy process (AHP). An empirical analysis was taken to assess the public’s sense of personal information security. [Result/Conclusion] The evaluation index system for the sense of personal information security comprises five primary indicators: self-stability in personal information security assessment, self-efficacy in personal information risk response, satisfaction of personal information security needs in interpersonal communication, perceived control over personal information processing activities, and behavioral tendency towards personal information security. Additionally, it includes 11 secondary indicators and 42 tertiary indicators. The study finds that the public’s sense of personal information security exhibits distinct distribution characteristics in terms of index scores and demographic differences.

Key words： sense of personal information security; evaluation index system; analytic hierarchy process (AHP); fuzzy comprehensive evaluation method

参考文献

[1] PAWLICKA A, CHORAŚ M, PAWLICKI M. The stray sheep of cyberspace aka the actors who claim they break the law for the greater good[J]. Personal and ubiquitouscomputing, 2021, 25(5): 843-852.
[2] 中国政法大学数据法治实验室. 个人信息保护和数据安全专题报告（ 2022） [EB/OL]. [2024-10-05]. http://sjfzyjy.cupl.edu.cn/info/1132/2627.htm. (The CUPL Data Law Lab. Special report on personal information protection and data security (2022) [EB/OL]. [2024-10-05]. http://sjfzyjy.cupl.edu.cn/info/1132/2627.htm.)
[3] MASLOW A H, HIRSH E, STEIN M, et al. A clinically derived test for measuring psychological security-insecurity[J]. The journal of general psychology, 1945, 33(1): 21-41.
[4] 曹中平, 黄月胜, 杨元花. 马斯洛安全感-不安全感问卷在初中生中的修订[J]. 中国临床心理学杂志, 2010, 18(2): 171-173. (CAO Z P, HUANG Y S, YANG Y H. Revision of psychological security-insecurity questionnaire in junior middle school students[J]. Chinese journal of clinical psychology, 2010, 18(2): 171-173.)
[5] SHAO L, DONG Y, ZHANG D. Effects of security on social trust among Chinese adults: roles of life satisfaction and ostracism[J]. The journal of social psychology, 2021, 161(5): 560-569.
[6] 刘海燕, 郭晶晶. 基于扎根理论的大学生心理安全感结构特点探究[J]. 中国特殊教育, 2012(4): 75-79. (LIU H Y, GUO J J. On the structural characteristics of college students’ sense of psychological security based on the grounded theory[J]. Chinese journal of specialeducation, 2012(4): 75-79.)
[7] 汪海彬, 姚本先. 城市居民安全感问卷的编制[J]. 人类工效学, 2012, 18(4): 38-41. (WANG H B, YAO B X. The development of citizens’ security questionnaire[J]. Chinese journal of ergonomics, 2012, 18(4): 38-41.)
[8] RULE J B, GREENLEAF G W. Global privacy protection: the first generation[M]. Cheltenham: Edward Elgar publishing, 2010.
[9] RATHORE S, SHARMA P K, LOIA V, et al. Social network security: issues, challenges, threats, and solutions[J]. Information sciences, 2017, 421: 43-69.
[10] 李宁, 李卫东. 移动阅读APP用户个人信息安全研究——基于 10款 移动 阅读 APP的调 查分 析[J]. 图书馆学研究, 2019(21): 48-56. (LI N, LI W D. Research on personal information security of mobile reading app users: investigation and analysis based on 10 mobile reading apps[J]. Research on library science, 2019(21): 48-56.)
[11] MARKOS E, PEÑA P, LABRECQUE L I, et al. Are data breaches the new norm? exploring data breach trends, consumer sentiment, and responses to security invasions[J]. Journal of consumer affairs, 2023, 57(3): 1089-1119.
[12] PALLANT J I, PALLANT J L, SANDS S J, et al. When and how consumers are willing to exchange data with retailers: an exploratory segmentation[J]. Journal of retailing and consumer services, 2022, 64: 102774.
[13] CERRUTO F, CIRILLO S, DESIATO D, et al. Social network data analysis to highlight privacy threats in sharing data[J]. Journal of big data, 2022, 9(1): 9-19.
[14] LI Y, YANG R, LU Y. A privacy risk identification framework of open government data: a mixed-method study in China[J]. Government information quarterly, 2024, 41(1): 101916.
[15] WANG M, QIN Y, LIU J, et al. Identifying personal physiological data risks to the Internet of everything: the case of facial data breach risks[J]. Humanities and social sciencescommunications, 2023, 10(1): 1-15.
[16] PARK S. Why information security law has been ineffective in addressing security vulnerabilities: evidence from California data breach notifications and relevant court and government records[J]. International review of law and economics, 2019, 58: 132-145.
[17] BREITINGER F, TULLY-DOYLE R, HASSENFELDT C. A survey on smartphone user’s security choices, awareness andeducation[J]. Computers & security, 2020, 88: 101647.
[18] 刘裕, 周毅, 农顔清. 网络信息服务平台用户个人信息安全风险及其治理——基于117个 APP隐私政策文本的内容分析[J]. 图书情报工作, 2022, 66(5): 33-43. (LIU Y, ZHOU Y, NONG Y Q. Users’ personal information security risk and governance on network information service platforms: content analysis based on 117 app privacy policy texts[J]. Library and information service, 2022, 66(5): 33-43.)
[19] 邹凯, 王梦茹, 陈欣欣. 协同视角下APP个人信息安全监管的三方演化博弈研究[J]. 情报探索, 2023(8): 53-60. (ZOU K, WANG M R, CHEN X X. Research on tripartite evolutionary game of app personal information security supervision in the perspective of collaboration[J]. Information research, 2023(8): 53-60.)
[20] DAI D, BOROOMAND S. A review of artificial intelligence to enhance the security of big data systems: state-of-art, methodologies, applications, and challenges[J]. Archives ofcomputational methods in engineering, 2022, 29(2): 1291-1309.
[21] MARELLI M. The law and practice of internationalorganizations’ interactions with personal data protection domestic regulation: at the crossroads between the international and domestic legal orders[J]. Computer law & security review, 2023, 50: 105849.
[22] KI-ARIES D, FAILY S. Persona-centred information security awareness[J]. Computers & security, 2017, 70: 663-674.
[23] CAMERON W B, MCCORMICK T C. Concepts of security and insecurity[J]. American journal of sociology, 1954, 59(6): 556-564.
[24] 王娟. 公众安全感指标体系的构建与评价方法研究[J]. 政法学刊, 2009, 26(5): 104-107. (WANG J. The construction of index system of public sense of security and evaluation methods[J]. Journal of political science and law, 2009, 26(5): 104-107.)
[25] 林荫茂. 公众安全感及指标体系的建构[J]. 社会科学, 2007(7): 61-68. (LIN Y M. The index system construction of the feeling of security[J]. Journal of social sciences, 2007(7): 61-68.)
[26] NETEMEYER R G, WARMATH D, FERNANDES D, et al. How am I doing? Perceived financial well-being, its potential antecedents, and its relation to overall well-being[J]. Journal of consumer research, 2018, 45(1): 68-89.
[27] FAGERSTRÖM L, GUSTAFSON Y, JAKOBSSON G, et al. Sense of security among people aged 65 and 75: external and inner sources of security[J]. Journal of advanced nursing, 2011, 67(6): 1305-1316.
[28] PERSSON E K, FRIDLUND B, DYKES A K. Parents’ postnatal sense of security (PPSS): development of the PPSS instrument[J]. Scandinavian journal of caring sciences, 2007, 21(1): 118-125.
[29] FORMAN E M, DAVIES P T. Assessing children’s appraisals of security in the family system: the development of the Security in the Family System (SIFS) scales[J]. Journal of child psychology and psychiatry, 2005, 46(8): 900-916.
[30] 吴红霞. 广义公众安全感指标体系的构建研究[J]. 统计理论与实践, 2020(3): 58-63. (WU H X. Research on the construction of a general public sense of security index system[J]. Statistical theory and practice, 2020(3): 58-63.)
[31] 吕玲, 周宗奎, 平凡. 大学生网络安全感问卷编制及特点研究[J]. 中国临床心理学杂志, 2010, 18(6): 714-716. (LV L, ZHOU Z K, PING F. Development of cyber psychological security scale and characteristic among college students[J]. Chinese journal of clinical psychology, 2010, 18(6): 714-716.)
[32] 蔡诗琪. 新时代青年公民的网络安全感及影响因素研究[D]. 成都： 电子 科技 大学, 2020. (CAI S Q. A research on cybersecurity and influencing factors of young citizens in the new era[D]. Chengdu: University of Electronic Science and Technology of China, 2020.)
[33] 倪群. 公众安全感的结构指标体系构建[D]. 昆明：云南师 范大 学, 2014. (NI Q. Construction of the structural index system of public sense of security[D]. Kunming: Yunnan Normal University, 2014.)
[34] 孙欣欣, 张晓娟, 陈永进. 网络个人信息安全感与政府监管绩效评价[J]. 社会科学前沿， 2021， 10(11): 3110-3118. (SUN X X, ZHANG X J, CHEN Y J. Internet personal information security and government supervision performance evaluation[J]. Advances in social sciences, 2021, 10(11): 3110-3118.)
[35] HUANG D L, RAU P L P, SALVENDY G, et al. Factors affecting perception of information security and their impacts on IT adoption and security practices[J]. International journal of human-computer studies, 2011, 69(12): 870-883.
[36] 邓胜利, 钱倩文, 夏苏迪. 个人信息安全感影响因素理论框架与组态模式研究[J]. 情报理论与实践, 2023, 46(3): 60-67. (DENG S L, QIAN Q W, XIA S D. Research on the theoretical framework and configuration mode of influencing factors of personal information sense of security[J]. Information studies: theory & application, 2023, 46(3): 60-67.)
[37] SCHUNK D H, DIBENEDETTO M K. Motivation and social cognitive theory[J]. Contemporaryeducational psychology, 2020, 60: 101832.
[38] 徐娟, 黄奇, 袁勤俭. 社会认知理论及其在信息系统研究中的应用与展望[J]. 现代情报, 2020, 40(6): 145-153. (XU J, HUANG Q, YUAN Q J. Social cognition theory and its application and prospect in the field of information system research[J]. Journal of modern information, 2020, 40(6): 145-153.)
[39] 许博洋, 张纯琍. 被害经历对我国居民公共安全感的影响——基于道德感与家庭信任的双重调节模型[J]. 中国人民公安大学学报(社会科学版), 2022, 38(4): 1-12. (XU B Y, ZHANG C L. The influence of victimization experience on the sense of public security of Chinese residents: double adjustment model based on moral sense and family trust[J]. Journal of People’s Public Security University of China (social sciences edition), 2022, 38(4): 1-12.)
[40] WERNER-BIERWISCH T, PINKERT C, NIESSEN K, et al. Mothers’ and fathers’ sense of security in the context of pregnancy, childbirth and the postnatal period: an integrative literature review[J]. BMC pregnancy and childbirth, 2018, 18(1): 1-16.
[41] BETANCOURT T S, FAWZI M K S, BRUDERLEIN C, et al. Children affected by HIV/AIDS: SAFE, a model for promoting their security, health, and development[J]. Psychology, health & medicine, 2010, 15(3): 243-265.
[42] FLAVIÁN C, GUINALÍU M. Consumer trust, perceived security and privacy policy: three basic elements of loyalty to a web site[J]. Industrial management & data systems, 2006, 106(5): 601-620.
[43] 罗文进, 王小锋. 安全感概念界定、形成过程和改善途径[J]. 江苏警官学院学报, 2004(5): 5-9. (LUO W J, WANG X F. Definition, formation process, and improvement approaches of the concept of security[J]. Journal of Jiangsu Police Institute, 2004(5): 5-9.)
[44] 陈顺森, 叶桂青, 陈伟静, 等. 大学生安全感量表的初步编制 [J]. 中华行为医学与脑科学杂志, 2006(12): 1142-1143. (CHEN S S, YE G Q, CHEN W J, et al. Preliminary development of the security scale for college students[J]. Chinese journal of behavioral medicine and brain science, 2006(12): 1142-1143.)
[45] 刁静, 黄佳, 刘璐. 上海市重点大学学生心理安全感的调查分析[J]. 健康心理学杂志, 2003(2): 86-88. (DIAO J, HUANG J, LIU L. Research and analysis on the sense of psychological safety of students of Shanghai key universities[J]. China journal of health psychology, 2003(2): 86-88.)
[46] 廖传景, 胡瑜, 张进辅. 留守儿童安全感量表编制及常模建构 [J]. 西南大学学报(社会科学版), 2015, 41(2): 80-88, 190-191. (LIAO C J, HU Y, ZHANG J F. Security sense scale for leftbehind children and its standardization[J]. Journal of southwest university (social sciences edition), 2015, 41(2): 80-88, 190-191.)
[47] 丛中, 安莉娟. 安全感量表的初步编制及信度、效度检验 [J]. 中国心理卫生杂志, 2004(2): 97-99. (CONG Z, AN L J. Developing of security questionnaire and its reliability and validity[J]. Chinese mental health journal, 2004(2): 97-99.)
[48] 雷丹, 赵玉芳, 汤永隆, 等. 四川灾区震后一个月PTSR、社会支持、安全感状况及相互关系[J]. 西南大学学报(自然科学 版), 2009, 31(8): 163-167. (LEI D, ZHAO Y F, TANG Y L, et al. The situation of PTSR, social support and sense of security one month after the Wenchuan earthquake and the relationship among them[J]. Journal of Southwest University (natural science edition), 2009, 31(8): 163-167.)
[49] 刘春艳, 魏丽媛. 图书情报专业硕士职业胜任力评价指标体系构建[J]. 图书馆学研究, 2022, 519(4): 2-14. (LIU C Y, WEI L Y. Construction of evaluation index system for professionalcompetence of master of library and information studies[J]. Research on library science, 2022, 519(4): 2-14.)
[50] 樊长军, 张馨, 连宇江, 等. 基于德尔菲法的高校图书馆公共服务能力指标体系构建[J]. 情报杂志, 2011, 30(3): 97-100, 169. (FAN C J, ZHANG X, LIAN Y J, et al. The construction of academic library public service index system based on Delphi method[J]. Journal of intelligence, 2011, 30(3): 97-100, 169.)
[51] 刘健, 王小菲. 基于层次分析法的高校图书馆网站用户满意度评价指标体系构建研究[J]. 情报科学, 2022, 40(12): 80-87. (LIU J, WANG X F. The construction of an evaluation index system of user satisfaction of university library websites based on the analytic hierarchy process[J]. Information science, 2022, 40(12): 80-87.)
[52] ACZÉL J, SAATY T L. Procedures for synthesizing ratio judgements[J]. Journal of mathematical psychology, 1983, 27(1): 93-102.
[53] 邓雪, 李家铭, 曾浩健, 等. 层次分析法权重计算方法分析及其应用研究[J]. 数学的实践与认识, 2012, 42(7): 93-100. (DENG X, LI J M, ZENG H J, et al. Research oncomputation methods of AHP weight vector and its applications[J]. Mathematics in practice and theory, 2012, 42(7): 93-100.)
[54] 杨洋洋, 谢雪梅. 网络谣言风险测度与治理路径研究[J]. 情报科学, 2021, 39(9): 170-177. (YANG Y Y, XIE X M. Research on the risk measurement and governance path of online rumors[J]. Information science, 2021, 39(9): 170-177.)
Options
文章导航

/

〈 〉