研究论文

MCP服务驱动图书馆智能参考咨询路径

  • 张光照 ,
  • 王忠义 ,
  • 金光龙 ,
  • 杨帆
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  • 1 华中师范大学信息管理学院 武汉 430079;
    2 贵州财经大学图书馆 贵阳 550025
张光照,副研究馆员,博士研究生;王忠义,教授,博士,博士生导师,通信作者,E-mail:wzywzy13579@163.com;金光龙,馆员,博士研究生;杨帆,馆长,教授,博士,硕士生导师。
32305.14.CN11-1541.2026.18.006

收稿日期: 2025-07-09

  修回日期: 2025-11-04

  网络出版日期: 2026-09-08

MCP-Driven Pathway for Intelligent Reference Consultation in Libraries

  • Zhang Guangzhao ,
  • Wang Zhongyi ,
  • Jin Guanglong ,
  • Yang Fan
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  • 1 School of Information Management, Central China Normal University, Wuhan 430079;
    2 Library of Guizhou University of Finance and Economics, Guiyang 550025
Zhang Guangzhao, Associate Research Librarian, Doctoral Candidate; Wang Zhongyi, Professor, PhD, Doctoral Supervisor,Corresponding Author, E-mail: wzywzy13579@163.com; Jin Guanglong, Librarian, Doctoral Candidate; Yang Fan, Director Librarian,Professor, PhD, Master’s Supervisor.

Received date: 2025-07-09

  Revised date: 2025-11-04

  Online published: 2026-09-08

摘要

[目的/意义] 针对图书馆参考咨询服务存在的智能程度不足、服务模式被动及资源整合低效等问题,探索MCP服务驱动的智能化转型路径,旨在通过标准化协议,打通LLM与图书馆异构资源系统之间的壁垒,构建主动化、精准化、个性化的智慧服务新范式,为图书馆智慧化发展提供理论支持和实践路径。[方法/过程] 基于MCP技术特性与图书馆业务逻辑的适配性分析,构建“资源—MCP—LLM—用户”四层交互模型,设计包含MCP服务层、MCP层、基座LLM层和用户层的分层服务体系架构。通过协议解析、工具封装及上下文管理机制,实现LLM对多源异构资源的动态调度与知识整合。[结果/结论] 研究发现MCP服务能根据图书馆能力动态扩展智能参考咨询服务边界,为图书馆智能化转型提供可扩展的理论框架与技术实施指南,推动公共文化服务向主动化与知识化方向发展。

本文引用格式

张光照 , 王忠义 , 金光龙 , 杨帆 . MCP服务驱动图书馆智能参考咨询路径[J]. 图书情报工作, 2026 , 70(18) : 82 -92 . DOI: 10.13266/j.issn.0252-3116.2026.18.006

Abstract

[Purpose/Significance] To address limited intelligence, passive service models, and inefficient resource integration in library reference services, this study explores intelligent transformation pathways enabled by the Model Context Protocol (MCP). The lack of standardized interaction between large language models (LLMs) and heterogeneous library systems restricts the effective use of resources and professional services. By connecting LLMs with external resources and authorized tools through a unified protocol, MCP can help establish proactive, precise, personalized, and context-aware services and support smart library development. [Method/Process] Considering MCP’s characteristics and compatibility with library operations, this study constructs a four-layer interaction model of “Resource-MCP-LLM-User” and proposes an architecture comprising the MCP server, MCP protocol, foundational LLM, and user layers. The MCP server layer encapsulates library databases, knowledge bases, and tools as standardized resources and callable functions. The protocol layer supports capability discovery, permission control, and data exchange. The foundational LLM layer performs intent recognition, task planning, tool selection, information synthesis, and response generation, while the user layer supports natural-language interaction. Through protocol parsing, tool encapsulation, context management, and task coordination, the architecture enables LLMs to invoke heterogeneous resources and integrate information into coherent knowledge services. Service rules, domain knowledge, and access permissions can be incorporated to preserve librarians’ professional role. [Result/Conclusion] The findings indicate that MCP can improve the connectivity, interoperability, flexibility, and scalability of intelligent reference services. Through standardized and controlled interfaces, libraries can expose existing resources and capabilities to LLMs and expand services according to their collections, infrastructure, expertise, and user needs. MCP therefore supports a transition from passive question answering to proactive need identification, contextual interaction, and knowledge-based assistance. The proposed model provides a scalable theoretical framework and feasible technical guidance for library transformation, promotes the integration of resources, intelligent technologies, and professional services, and advances public cultural services toward proactive, personalized, and knowledge-driven development.

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