图书馆读者满意度评价模型的差异性分析
李志芳, 邓仲华
Analysis on Dissimilarities among the Evaluation Models of Library Readers Satisfaction Degree
Li Zhifang, Deng Zhonghua
图书情报工作 . 2013, (14): 50 -55,133 .  DOI: 10.7536/j.issn.0252-3116.2013.14.008