用户满意度测评工具在公共图书馆的适用性调整
施春林, 冯继强
Applicability Adjustments of User Satisfaction Measurement Tools in Public Libraries
Shi Chunlin, Feng Jiqiang
图书情报工作 . 2015, (1): 40 -44 .  DOI: 10.13266/j.issn.0252-3116.2015.01.005