阅读推广过程中读者关系管理的内涵、系统与实现路径

张泸月, 许统

The Connotation, Structure and Realization Path of Reader Relationship Management in the Process of Reading Promotion

Zhang Luyue, Xu Tong

图书情报工作 . 2017, (15): 89 -94 . DOI: 10.13266/j.issn.0252-3116.2017.15.010