基于服务接触的电子政务门户网站知识服务质量影响因素研究
宋雪雁, 管丹丹, 张祥青, 杨嘉璇, 王梦圆
Research on the Influencing Factors of Knowledge Service Quality of E-government Portal Based on Service Encounter
Song Xueyan, Guan Dandan, Zhang Xiangqing, Yang Jiaxuan, Wang Mengyuan
图书情报工作
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2018, (23): 22
-31
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DOI: 10.13266/j.issn.0252-3116.2018.23.003
