[1] TORRES-PÉREZ P, MÉNDEZ-RODRÍGUEZ E, ORDUNA-MALEA E. Mobile web adoption in top ranked university libraries:a preliminary study[J]. Journal of academic librarianship, 2016, 42(4):329-339.
[2] 魏群义,侯桂楠,霍然. 移动图书馆理论研究与实践应用综述[J]. 图书情报知识, 2012,56(1):80-85.
[3] 施国洪,夏前龙. 移动图书馆研究回顾与展望[J]. 中国图书馆学报, 2014(2):78-91.
[4] 贾东琴, 王蒙, 柳青,等. 国内移动图书馆用户研究述评[J]. 图书情报工作, 2015,59(10):131-136.
[5] 李宾,沈晓梅. 从用户接受到用户体验——谈图书馆用户角色变化[J]. 图书馆论坛, 2010, 30(2):17-19.
[6] 倪峰,李永明,郑德俊,等. 移动图书馆服务平台的改进需求识别[J]. 图书情报工作, 2016, 60(21):17-23.
[7] 沈军威,倪峰,郑德俊. 移动图书馆平台的用户体验测评[J]. 图书情报工作, 2014, 58(23):54-60.
[8] 王灿荣,张兴旺. 移动图书馆中移动用户体验质量评价机制的构建分析[J]. 图书与情报, 2014(4):92-98.
[9] NORMAN D, MILLER J, HENDERSON A. What you see, some of what's in the future, and how we go about doing it:hi at Apple computer[C]//Conference companion on human factors in computing systems. New York:ACM, 1995:155.
[10] ISO 9241-210:2010, Ergonomics of human-system interaction——part 210:human-centered design for interactive systems[S]. Geneva:International Organization for Standardization, 2010.
[11] HASSENZAHL M, TRACTINSKY N. User experience-a research agenda[J]. Behaviour & information technology, 2006, 25(2):91-97.
[12] 张明霞,祁跃林,李丽卿,等. 图书馆用户体验的内涵及提升策略[J]. 新世纪图书馆, 2015(7):10-13.
[13] 陈添源. 基于用户体验的移动图书馆构建研究[J]. 新世纪图书馆, 2013(3):58-62.
[14] 毕强, 马卓, 李洁. 数字图书馆微服务的核心特征分析[J]. 图书情报工作, 2016,60(21):32-38.
[15] LAW L C, ROTO V, HASSENZAHL M, et al. Understanding, scoping and defining user experience:a survey approach[C]//Proceedings of the SIGCHI conference on human factors in computing systems. New York:ACM, 2009:719-728.
[16] KARAPANOS E, ZIMMERMAN J, FORLIZZI J, et al. Measuring the dynamics of remembered experience over time[J]. Interacting with computers, 2010, 22(5):328-335.
[17] BRUNNSTRÖM K, MOOR K D, DOOMS A, et al. Qualinet white paper on definitions of quality of experience(2012)[M]. Lausanne:European network on quality of experience in multimedia systems and services (COST Action IC 1003), 2013:4.
[18] VERMEEREN A P O S, LAW L C, ROTO V, et al. User experience evaluation methods:current state and development needs[C]//Proceedings of the 6th nordic conference on human-computer interaction:extending boundaries. New York:ACM, 2010:521-530.
[19] 聂华,朱本军. 北京大学图书馆移动服务的探索与实践[J]. 图书情报工作, 2013, 57(4):16-20.
[20] HASSENZAHL M. User experience (ux):towards an experiential perspective on product quality[C]//Proceedings of the 20th conference on l'interaction homme-machine. New York:ACM, 2008:11-15.
[21] HASSENZAHL M, DIEFENBACH S, GÖRITZ A. Needs, affect, and interactive products-facets of user experience[J]. Interacting with computers, 2010, 22(5):353-362.
[22] PARTALA T, KALLINEN A. Understanding the most satisfying and unsatisfying user experiences:emotions, psychological needs, and context[J]. Interacting with computers, 2012, 24(1):25-34.
[23] 鄢小燕,张苏闽,谢黎. 基于移动阅读特征分析的图书馆移动服务思考[J]. 图书馆论坛, 2012, 32(5):130-133.
[24] DAVIS F D. Perceived usefulness, perceived ease of use, and user acceptance of information technology[J]. Mis quarterly, 1989, 13(3):319-340.
[25] MAHLKE S. Factors influencing the experience of website usage[C]//CHI'02 extended abstracts on human factors in computing systems. New York:ACM, 2002:846-847.
[26] VYAS D, VEER G C V D. APEC:a framework for designing experience[EB/OL].[2017-11-28] https://www.researchgate.net/publication/251990033_APEC_A_Framework_for_Designing_Experience.
[27] MAHLKE S. Understanding users' experience of interaction[C]//Proceedings of the 2005 annual conference on European Association of Cognitive Ergonomics. Chania:University of Athens, 2005:251-254.
[28] MICHALCO J, SIMONSEN J G, HORNBÆK K. An exploration of the relation between expectations and user experience[J]. International journal of human-computer interaction, 2015, 31(9):603-617.
[29] 邓胜利. 国外用户体验研究进展[J]. 图书情报工作, 2008,52(3):43-45.
[30] 丁一,郭伏,胡名彩,等. 用户体验国内外研究综述[J]. 工业工程与管理, 2014, 19(4):92-97.
[31] 胡昌平,邓胜利. 基于用户体验的网站信息构建要素与模型分析[J]. 情报科学, 2006, 24(3):321-325.
[32] 李小青. 基于用户心理研究的用户体验设计[J]. 情报科学, 2010(5):763-767.
[33] 王晓艳,胡昌平. 基于用户体验的信息构建[J]. 情报科学, 2006, 24(8):1235-1238.
[34] 金燕,杨康. 基于用户体验的信息质量评价指标体系研究——从用户认知需求与情感需求角度分析[J]. 情报理论与实践, 2017, 40(2):97-101.
[35] 赵杨. 数字图书馆移动服务交互质量控制机制研究——基于用户体验的视角[J]. 情报杂志, 2014(4):184-189.
[36] 王海花,陆为国. 学术资源发现系统的用户体验测试研究[J]. 新世纪图书馆, 2015(11):48-51.
[37] 彭柯,胡蓉,朱庆华. 数字阅读平台的用户体验影响因素实证研究[J]. 数字图书馆论坛, 2015(11):2-10.
[38] VENKATESH V, MORRIS M G, DAVIS G B, et al. User acceptance of information technology:toward a unified view[J]. Mis quarterly, 2003, 27(3):425-478.
[39] 李宇佳,张向先,张克永. 用户体验视角下的移动图书馆用户需求研究——基于系统动力学方法[J]. 图书情报工作, 2015,59(6):90-96,119.
[40] 加瑞特. 用户体验要素:以用户为中心的产品设计[M]. 范晓燕,译.北京:机械工业出版社, 2011:19-21.
[41] NORMAN D A. Emotional design-why do we love (or hate) everyday things[M]. New York:Basic books, 2004:21-22, 57.
[42] LAW L C, SCHAIK P V. Modelling user experience-an agenda for research and practice[J]. Interacting with computers, 2010, 22(5):313-322.
[43] PARK J, HAN S H, KIM H K, et al. Modeling user experience:a case study on a mobile device[J]. International journal of industrial ergonomics, 2013, 43(2):187-196.
[44] 徐延章. 用户体验视角下的移动阅读APP"甜点"设计[J]. 出版发行研究, 2017(3):40-43.
[45] 徐延章. 移动阅读APP交互体验设计的艺术范式[J]. 出版发行研究, 2016(7):90-93.
[46] 钱国富. 图书馆WAP网站可用性研究[J]. 国家图书馆学刊, 2010, 19(3):49-52.
[47] 黄务兰,张涛. 基于结构方程模型的移动图书馆用户体验研究——以常州大学移动图书馆为例[J]. 图书馆杂志, 2017(4):80-89.
[48] 乔红丽. 移动图书馆用户体验的结构方程模型分析[J]. 情报科学, 2017(2):56-62.
[49] ROTO V, OBRIST M, VÄÄNÄNEN-VAINIO-MATTILA K. User experience evaluation methods in academic and industrial contexts[EB/OL].[2017-10-25].https://www.researchgate.net/publication/228555728_User_Experience_Evaluation_Methods_in_Academic_and_Industrial_Contexts.
[50] FINSTAD K. The usability metric for user experience[J]. Interacting with computers, 2010, 22(5):323-327.
[51] RODDEN K, HUTCHINSON H, FU X. Measuring the user experience on a large scale:user-centered metrics for web applications[C]//Proceedings of the sigchi conference on human factors in computing systems. New York:ACM,2010:2395-2398.
[52] KUIPERS F, KOOIJ R, DE VLEESCHAUWER D, et al. Techniques for measuring quality of experience[C]//International conference on wired/wireless Internet communications. Berlin:Springer, 2010:216-227.
[53] MOOR K D, KETYKO I, JOSEPH W, et al. Proposed framework for evaluating quality of experience in a mobile, testbed-oriented living lab setting[J]. Mobile networks & applications, 2010, 15(3):378-391.
[54] BARAKOVIC' S, SKORIN-KAPOV L. Multidimensional modelling of quality of experience for mobile Web browsing[J]. Computers in human behavior, 2015, 50:314-332.
[55] 林闯,胡杰,孔祥震. 用户体验质量(QoE)的模型与评价方法综述[J]. 计算机学报, 2012, 35(1):1-15.
[56] EIDAROOS A, ALKRAIJI A. Evaluating the usability of library websites using an heuristic analysis approach on smart mobile phones:preliminary findings of a study in Saudi universities[C]//Advances in intelligent systems & computing. Berlin:Springer, 2015, 353:1141-1152.
[57] FUNG R H Y, CHIU D K W, KO E H T, et al. Heuristic usability evaluation of university of Hong Kong libraries' mobile website[J]. The journal of academic librarianship, 2016, 42(5):581-594.
[58] NIELSEN J. Finding usability problems through heuristic evaluation[C]//Proceedings of the SIGCHI conference on human factors in computing systems. New York:ACM, 1992:373-380.
[59] YOUNG S W H. Improving library user experience with a/b testing:principles and process[J]. Weave:journal of library user experience, 2014, 1(1):1-22.
[60] MILLER R E, VOGH B S, JENNINGS E J. Library in an app:testing the usability of Boopsie as a mobile library application[J]. Journal of web librarianship, 2013, 7(2):142-153.
[61] PENDELL K D, BOWMAN M S. Usability study of a library's mobile website:an example from Portland State University[J]. Information technology & libraries, 2012, 31(2):45-62.
[62] WEI Q, CHANG Z, CHENG Q. Usability study of the mobile library app:an example from Chongqing University[J]. Library hi tech, 2015, 33(3):340-355.
[63] YEH S T, FONTENELLE C. Usability study of a mobile website:the health sciences library, University of Colorado Anschutz medical campus, experience[J]. Journal of the Medical Library Association, 2012, 100(1):64-68.
[64] ZHANG D, ADIPAT B. Challenges, methodologies, and issues in the usability testing of mobile applications[J]. International journal of human-computer interaction, 2005, 18(3):293-308.
[65] BILLI M, BURZAGLI L, CATARCI T, et al. A unified methodology for the evaluation of accessibility and usability of mobile applications[J]. Universal access in the information society, 2010, 9(4):337-356.
[66] HEGARTY R, WUSTEMAN J. Evaluating EBSCO host mobile[J]. Library hi tech, 2011, 29(2):320-333.
[67] MA X, YAN B, CHEN G, et al. Design and implementation of a Toolkit for usability testing of mobile apps[J]. Mobile networks & applications, 2013, 18(1):81-97.
[68] 贾欢,彭晓东,魏群义. 国外移动服务可用性研究综述[J]. 图书情报工作, 2013, 57(21):133-137.
[69] HORNBÆK K. Current practice in measuring usability:challenges to usability studies and research[J]. International journal of human-computer studies, 2007, 64(2):79-102.
[70] ISOMURSU M, TÄHTI M, VÄINÄMÖ S, et al. Experimental evaluation of five methods for collecting emotions in field settings with mobile applications[J]. International journal of human-computer studies, 2007, 65(4):404-418.
[71] 邵罗,刘易斯.用户体验度量:量化用户体验的统计学方法[M]. 殷文婧,徐沙,杨晨燕,等译. 北京:机械工业出版社, 2014:175-194.
[72] DESMET P. Measuring emotion:development and application of an instrument to measure emotional responses to products[M]//BLYTHE M A, OVERBEEKE K, MONK A F, et al. Funology:from usability to enjoyment. Berlin:Springer, 2005:111-123.
[73] HASSENZAHL M. The effect of perceived hedonic quality on product appealingness[J]. International journal of human-computer interaction, 2001, 13(4):481-499.
[74] 袁浩,马玉梅,陈典良,等. 手持移动终端界面可用性眼动评价研究[J]. 人类工效学, 2016, 22(4):70-73.
[75] 孙洋,张敏. 基于眼动追踪的电子书移动阅读界面的可用性测评——以百阅和iReader为例[J]. 中国出版, 2014(5):48-52.
[76] 夏前龙,施国洪,张晓慧. 移动图书馆服务质量的内涵、结构及其测度[J]. 图书情报知识, 2015(1):47-55.
[77] 黄炜,李总苛,黄建桥. 移动应用程序(APP)评价指标体系研究[J]. 图书与情报, 2016(3):110-117.
[78] 陈深贵. 手机图书馆的可用性研究——以上海手机图书馆为例[J]. 图书馆, 2013(4):125-127.
[79] WANG C, KE H, LU W. Design and performance evaluation of mobile web services in libraries:a case study of the Oriental Institute of Technology library[J]. Electronic library, 2012, 30(1):33-50.
[80] 袁静,陆阳平. 基于模糊综合评价法的移动图书馆可用性评价研究[J]. 图书馆工作与研究, 2016(2):35-40.
[81] 魏群义. 移动图书馆云服务研究[M]. 北京:科学出版社, 2017:155-156.
[82] COURSARIS C, DAN K. A qualitative review of empirical mobile usability studies[C]//Association for Information Systems-12th Americas conference on information systems. Atlanta:Association for Information Systems, 2006(5):2873-2879.
[83] RYU Y S, SMITH-JACKSON T L. Reliability and validity of the mobile phone usability questionnaire (MPUQ)[J]. Journal of usability studies, 2006, 2(1):39-53.
[84] 黄晓斌,付跃安. 基于用户体验的移动阅读终端可用性评价[J]. 图书馆论坛, 2011, 31(4):6-9.
[85] 赵发珍,陆为国. CASHL服务移动应用的设计与用户体验测试[J]. 大学图书馆学报, 2015, 33(2):84-87.
[86] BOCCHI E, DE CICCO L, ROSSI D. Measuring the quality of experience of web users[J]. ACM SIGCOMM Computer communication review, 2016, 46(4):8-13.
[87] 金渝,李校林,李雪松. 用户体验质量评估模型及KQI权重计算方法[J]. 计算机工程, 2013, 39(2):311-316.
[88] CHANLIN L J, HUNG W H. Usability and evaluation of a library mobile web site[J]. Electronic library, 2016, 34(4):636-650.
[89] 彭晓东,程琴,魏群义. 移动图书馆WAP网站可用性研究——以重庆大学为例[J]. 图书馆论坛, 2016(9):106-111.
[90] ROSARIO J A, ASCHER M T, CUNNINGHAM D J. A study in usability:redesigning a health sciences library's mobile site[J]. Medical reference services quarterly, 2012, 31(1):1-13.
[91] 叶莎莎,杜杏叶. 移动图书馆用户需求理论研究[J]. 图书情报工作, 2014,58(16):50-56.
[92] 郑德俊, 沈军威, 张正慧. 移动图书馆服务的用户需求调查及发展建议[J]. 图书情报工作, 2014, 58(7):46-52.
[93] SEEHOLZER J, SALEM J A J. Library on the go:a focus group study of the mobile web and the academic library[J]. College & research libraries, 2011, 72(1):9-20.
[94] 高春玲,卢小君. 用户阅读图书馆电子资源意愿的影响因素分析——以辽宁师范大学师生移动阅读行为为例[J]. 图书馆论坛, 2014, 34(2):34-40.
[95] 郑德俊,王硕. 移动图书馆服务质量的感知差异性分析[J]. 图书情报工作, 2016, 60(21):6-16.
[96] ZHA X, ZHANG J, LI L, et al. Exploring the adoption of digital libraries in the mobile context[J]. Information development, 2016, 32(4):1155-1167.
[97] 王茜,张成昱. 清华大学无线移动数字图书馆用户体验调研[J]. 大学图书馆学报, 2010, 28(5):36-43.
[98] 王茜,张成昱. 清华大学手机图书馆用户体验调研及可用性设计[J]. 图书情报工作, 2013, 57(4):25-31.
[99] 曾满江,李勇文,刘娟,等. 提升用户体验的移动图书馆网站优化研究——以四川移动手机图书馆项目为例[J]. 现代图书情报技术, 2012, 28(1):85-91.
